As I understand it, this will not fix the problem. i want to be part of this class action. So disappointed at Gm/ Cadillac for making such a faulty vechile. Same here, getting rid of ours to never buy a GM vehicle again!!! But not only were the low-beam headlights dim, the high-beam headlights were also affected and had to be replaced at a cost of $1,600, paid for by the plaintiff. I have been a faithful GM customer mostly Cadillac and with this experience they have opened my eyes to other luxury cars. Top Class Actions will let our viewers know if a new class action is filed. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); (adsbygoogle = window.adsbygoogle || []).push({}); (function() { For my 2015 Cadillac SRX 2015. Anita Deadline was in April of 2020 when the world shut down. Save Search (0 Saved) Get it by Saturday. Cadillac Society exists to unite Cadillac owners, enthusiasts and fans from around the world by being the one-stop destination for Cadillac news and Cadillac forums. That says a lot, considering that CR usually pans American cars. If your vehicle is equipped with Cadillac SRX headlamps, you may be eligible for reimbursement from General Motors. My lens arent clouded, but the low beams are really dim. Len, Alex Luft Now Cadillac tells me, out of the kindness of Cadillac heart, Cadillac will charge me $2000.00 to fix the car and If the problem is indeed Cadillacs problem, Cadillac will then reimburse me all but $281.00. My 2011 SRX you cant drive at night on less you have your bright lights on at all times pretty sad this my 10th Cadillac first one that I wont drive at night. Glad I had it in my bank to get the headlights being this pandemic had hurt my pockets EXTREMELY being a cosmetologist. How can I be included. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. Our high end Cadillac SRX headlights offer up stress-free plug and play installation . My 2010 Cadillac has had a faulty headlight, after repairs it stills continues to short out. Now the drivers side this year , almost $2000.00. I have a 2014 SRX and my headlights are really dim. It does not rain often, but when it rained January 2019 the passenger side bulb went out and my front passenger compartment got flooded. December 20, 2021, 8:28 pm, LincolnLarry Pathetic effort from Cadillac eh? PS its not confined to the SRX or even Cadillac. callback: callback Ouropen list of investigations can be foundhere. We took the car and still had issues. We bought a 2014 SRX in 2014. Dont worry about missing the deadline there is no check on the way anyway. November 22, 2022, 7:09 pm. 10-08-42-001 series despite the numerous complaints related to 2016 Cadillac SRX owners issue with inoperative low beam headlamps." Do not have dims at all now. So how many of the CR staff actually OWN a XT5? I am completed frustrated.. How do I join? The Cadillac SRX headlight lawsuit was filed in 2017 by plaintiffs who allege seals in the exterior housing units wear out and allow moisture to condense and block the output of light. Hi everyone, Cadillac Newbie here. I get a lot of BS from Cadillac Customer Service. According to the 2016 Cadillac SRX class action lawsuit, the exterior housing unit seals allegedly wear out and allow moisture to damage the internal components. Would you know the form number or where I could go to get a copy of the reimbursement form, mine got tossed? November 18, 2021, 9:07 am. This is also dangerous, because it blinds drivers coming toward them. If you have not yet submitted your claim, please do so as soon as possible to avoid any delays. Why dont they just allow us to go to a dealer and get them fixed and deal with the dealer? June 2017. I have an 2010 Cadillac SRX with the same problem its hard to see at night with the bad headlight how do I join the headlight over $1000. You can find the necessary forms and instructions on the GM website. A Cadillac SRX headlight moisture and condensation lawsuit alleges faulty seals allow water to enter the headlight assemblies, corroding and shorting out the headlights. We use cookies to analyze & improve your experience, & to personalize content and ads. Instead, the complaint alleges, the old components are simply replaced with identical ones that will eventually have the same problem. Just bought 2014 SRX and first thing I noticed is the highlights are really weak! David K Luxury Collection 42,373 miles. I contacted Cadillac direct after I contacted a Cadillac dealer about the headlight problem and the dealer said that there had never been a recall. ! Seems like for the inconvenience of owning a Cadillac that you cant drive at night for over two years Cadillac would fix at no charge and not make you pay first. The vehicle is a death trap. i have 2004 SRX and have the exact problem with headlight flickerin and finally burned out Sign me up. Have a car complaint to add? I thought I was going crazy not being able to see at night. are trademarks of Autobeef LLC, All rights reserved. We have a 2011 SRX Cadillac and have had the same issues. Required fields are marked *, You may use these HTML tags and attributes:

. Youre not alone. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. Both headlights have cracks in both them. This referred to 2010-2015. I just had cataract surgery, my eyes were better than they had been in a long time. I have a 2016 SRX and my headlights are very dim. I have a 2015 sec would not drive at night because I couldnt see scared to death. I have to use my high beams at night. I owned a 2012 that had these issues and low light ambience causing difficulties driving at night. I was not in the least happy about this!! FOR ROADSIDE ASSISTANCE. How do I join this class action lawsuit for Cadillac SRX headlights. File complaints with the NHTSA, Cadillac and GM. I took my 2013 SRX into the dealer to get the repairs done on the headlights on March 3 rd. Thank you. Cadillac has agreed to reimburse some SRX owners for their faulty headlights at a cap of $1,600. . This new class action suit was filed against General Motors in the U.S. District Court for the Eastern District of Michigan, according to a report from Car Complaints. I havent received a notice but I do own a 2011 with this problem. Would like to know what options I have as well!! The extended warranty does not cover this!! information here is for reference only. We replaced them today for a whopping $1,800. Complained but was never told about this problem by Tustin, CA, Cadillac. We were stopped by police at night and told it as unsafe to drive at night! This is all a con and GM should be ashamed of themselves in hooking up with the Analytics people. awesome car love still would love to own another low miles one but no space! Have written several letters to GM corporate office beginning in 2018. What a Difference. . Just cost me $3200. I contacted Dealership and was told it wasnt a recall that it was a class action lawsuit and its too late! Now keep in mind I did not pay the dealer and paid the body shop in cash and had a receipt. However, to know that it could happen again is not acceptable! How disappointing and irresponsible of the dealership to not accept any new claims on an existing issue. See your self.Like this video and subscribe.-----------------------------------------Follow me on instagram: @therealmecowhy https://www.instagram.com/therealmecowhy/-----------------------------------------Follow me on facebook: @TheRealMecowhy https://www.facebook.com/TheRealMecowhy/------------------------------------------------Mecowhy? Absurd!!!!! Parts: (253) 321-5771 . I want to be part of this class action. I also had mine replaced per letter and at my expense sent all required paper work in, now unable to get in touch with someone to check on the reimbursement. Craig Sharpe David K Turned on high beam and drove with a bit better visibility and made it home. This website is not intended for viewing or usage by European Union citizens. Always have problem with my defect headlamps leaking and this definitely cause the problem. lawsuits can be viewedhere. ), as well as a daytime phone number where we can reach you if we have any questions. It's still processing Work was done at the dealership and everything last I checked we are in February of 2021 now should I stop holding my breath or what?!? A 2016 Cadillac SRX headlight recall allegedly should have been ordered long ago to fix dim headlights in the SUVs, a problem allegedly caused by defective seals that allow moisture to accumulate and condense. Semis own the road at this hour. I am looking for attorneys in Texas looking to file a class action lawsuit. November 18, 2021, 1:34 pm. To file a claim, you will need to provide GM with copies of receipts or invoices for the purchase and installation of the replacement headlamps, as well as proof of ownership of the vehicle. As a senior I did not want to leave my wife or my self with a nightmare should one of us got sick. They approve California and Florida for this but not any other state?? Payment & Price. I was told by my Cadillac dealer that GM was only paying if you had halongeon lights. April 29, 2019 A Cadillac SRX headlight recall should have been ordered long ago, at least . Same problem with my 2014 SRX & I still cant see at night ! $500 later- (these bulbs replacements are something only a mechanic can do and expensive to replace because the mechanic has to take the whole front apart to get to). FINALLY! Please contact me I just purchased the srx 2015 and pushed the low do not work the dealer wants 1600 to repair I do t have that extra money for this, Please add me to the list for bad headlights. Attorneys I am not new to working on cars but new to the SRX. Replaced mine and now theyre bad again, very expensive. Dont know if I would lease another SRX. This last time I left for work at 4:30 am, it was still pitch black and the ALL quit right before I entered the interstate. After 2 years I had to park it at night because of headlights. The 2016 Cadillac SRX dim headlights lawsuit was filed in the U.S. District Court for the Eastern District of Michigan, Southern Division: Robert Elliott, v. General Motors LLC. I have a 2015 SRX that I have to replace the Right side headlight assembly how do you get Cadillac to reimburse me? I have a 2010 SRX and live in CA. Total Cost 333 dollars for new upgraded fixtures. November 18, 2021, 12:30 am. Attorneys working with ClassAction.org no longer need to hear from people who had problems with their Cadillac headlights. My car is very dangerous to drive at night. I had the car count me in. I am upset about the deadline to have the lights repaired. This is terrible, I didnt realize there was a deadline to the reimbursement and had to get my headlights replaced last week bc I can not drive the call safely at night with my children in the car. I have owned 3 Cadillacs but never again. December 19, 2021, 5:06 pm. November 21, 2021, 7:06 am. My 2016 SRX has the same headlight problem as mentioned. Craig Sharpe Now, we have the same problem with our 2016 SRX and its an expensive fix. About Cadillac Society. Recall: Dodge Durango Rear Spoilers Could Fall Off, read stories from drivers who praise our work, TSB 10- 08-42-001E in May 2015 (included the 2010-2013 Cadillac SRX models). We went to the dealership we purchased it from and they were no help. But I have a 2008!!! We use cookies to improve functionality and performance, enhance user experience, and provide tailored content. What can I do? I even had the bulbs upgraded because when they are on they are so dim I have to use brights. They want to charge me $500 more. Let me know I thought it was my eyes having issues at night until I was in the mountains this past weekend and the people in my 2014 srx wanted to know what was wrong with my headlights. Why should I have to pay up front and May be reimbursed. I am so scared to drive my car at night, I plan everything around it. Before commenting, please review our comment policy. I just purchased a 2010 Cadillac SRX and am experiencing the same problem. GM must be directed to correct the problem. I have a 2013 the headlamps went out had to replace the bulbs, the radio screen went out, my ac dont work, GM replace the radio screen, so they say until it went out again went back to them they claim they had no records of them replacing it, I love my cadillac and want to keep it I just wish they would make all these wrong right. I was shocked at the price of the headlights for my year model, $4315.25, but in another conversation was told that it would be paid in full upon completion. I work at night and have to use my high beams. I contacted GM about filing my out lawsuit in small claims. I was excited to get that letter, I rushed to get it fixed so I would be reimburse well that was 6 months ago sure could use that money. Im afraid to drive my car at night because the visibility is so low!! window.mc4wp.listeners.push({ I was never notified of the issue and just got informed that this a problem I always thought my eye sight was going bad. I hope everyone affected by this will follow. I own a 2012 SRX and was not told about the headlights. Never again. Barbara Whiting I would like to know too. LIST OF PARTS with links:SRX aftermarket headlights: https://amzn.to/3A3SydZSRX aftermarket fog light kit: https://amzn.to/2DBp3G4LEDs for the headlights: https://amzn.to/2FgHtxnLEDs for the fog lights: https://amzn.to/2FlWAWhDriving my SRX at night has been a headache since I bought the car. The original ones did not have a strip of led running lights in them. Just crazy! Suppose to be a LUXURY VEHICLE but I but I cant drive the suv! An owner would need to file a similar suit in Canada. We told them we never received any notification of any kind. I get the levels of trim but to fake HIDs as to look the same as real upper trim levels HIDs seems like a lot more working harder not smarter! Replaced passenger side , about $1800.00. Bought a 2013 Srx used as a certified used car. Yes this is telephonewildone @gmail .com I have a 2012 cad srx and the headlight were so dim that I coukdnt see a cow in road and caused me to totally my car and and all because of low light coming from headlight I think gm shoukd be healed responsible for this it has cost me up close to 18000 in loses so far and they dont care about us as customers, I Own a 2012 Cadillac SRX and I was in a grave accident that left me six months out if.The driver side was wreked totally and guess what? . working with ClassAction.org are no longer investigating this matter. I bought it used. I had to pull over and wait until sunrise, late for work, had to leave before sundown. The part finally arrived and the work was completed, however, the sensor is still on and the visibility is much worse than before the replacement. 2014-09-19. Had to stop driving at night. Please add me to your update list for the Cadillac SRX headlight issue. September 2, 2022, 11:04 am. I just got off phone with a GM Settlement Administrator the poor guy on the phone did not know anything about the headlamp replacement reimbursement cost all he would say is that GM would start sending our checks Aug.1 2020. Cant see the road And now with COVID not working. Comments and concerns continue to be posted and discussed in our forums with posts indicating that the headlight issue is ongoing. 17. low beams very dim in the 2012 SRX. As with C. Ferguson I had issue with my 2011 and ended up selling it. Cant use my cue because it is cracking like spiderweb Used 2016 Cadillac SRX Pricing. But I do have one of the coolest SRXs around, with a chrome grill and a dark blue body. NEW VEHICLE OFFERS I bought the vehicle used from Beck & Masten in Houston, I noticed the headlights were not working, so they had a technician look at it and said he could not find anything wrong, a total coverup, the the service advisor Megan told me I was getting older and I probably should have my eyes checked. Call it a $1600 loss? I live in New York. Cadillac dealer wanted $1200.00 to replace the defective headlights. Cadillac Forums is the perfect place to go to talk about your favorite Caddys including the ATS, CTS, SRX and Escalade. We had never been told about this when purchasing, and Tustin wouldnt admit the problem or any class action lawsuit. Craig Sharpe Since trading in the vehicle I have found out about this class action lawsuit. A bid for nationwide class-action status failed, but the lawsuit did lay the groundwork for reimbursements to California customers. your claim status, claim form or questions about when payments are Cadillac SRX owners may be eligible for reimbursement of up to $1,000 per vehicle for headlight replacement costs incurred before December 31, 2016. I had to replace my driver side head light as well. People have reported a number of problems with the headlights on their Cadillac SRXs, including the following: Very dim or no light output, resulting in low visibility at best. I am with you as soon as I can get another car it will not be a GM. I too want to join. I reused the original lamps, nothing was wrong with them. Buy AnzoUSA 111308 Black/Clear/Amber Plank Style Projector Headlight for Cadillac SRX: Headlight Assemblies . Im in the same boat. How do I get my money back.??? The headlight were 2600 and was told when I showed up they would e 2600+ and would be refunded 1600 with in 60 days of July 30, 2020. December 17, 2021, 11:31 pm. They wouldnt even look at it. Same issue with my 2011 SRX bought it in Feb. 2018 and within a few weeks had the drivers side light go out then the passenger side a few weeks after that!! Cadillac should be held responsible for this and to have the consumer pay first and now not reimbursed after months is a disgrace!!!!!! Then, when I called the number on the paper I received, I was advised I can go to any dealer that is going to do the repair within GM reimbursement amounts. Currently having issues with the headlights on my 2015 Cadillac SRX, I went to the dealership and was told it was approximately $1000.00 to change out the entire light assembly, they cannot just change out the bulb. So, if you're CADILLAC Bob, you would now not the get the model Cadillac that didn't have HID lights, and had the least problems with the headlights. Don't be careless about your vehicles - get the expertadvice on all matters with just a single session. Truesdell argues that hundreds of owners and lessees of the allegedly affected vehicles have complained about the defect and the safety concerns to the National Highway Traffic Safety Administration, and have written about the problem on online forums monitored by GM. Wont buy another. Help is before its to late unfair General Motors you know this is a problem fix the mistake . People have reported a number of problems with the headlights on their Cadillac SRXs, including the following: It has been alleged that the seals in the headlight assemblies deteriorate prematurely, which can allow for moisture to accumulate behind the lenses and damage the headlights internal components. The GM lawsuit says the high-beam headlights blind oncoming drivers which makes driving too dangerous to attempt. Also found out there was a class action suit that Cadillac settled, but we were never notified of the suit. Mine are HID was told if I paid they would not GM would reimburse me. They are degraded by the heat of the bulbs, LincolnLarry I want justice and compensation as well . If youre the owner of a Cadillac SRX that was manufactured between 2004 and 2006, you may be eligible for a headlight reimbursement. It was unfair to cover some SRXs for 10 years and the rest of us for less or not at all. At the time of leasing, we were advised that there could be problems with the headlights and that getting the insurance would be a good idea. They are exactly the same and in the same place. Fleet Trucks, Cars, Vans SUVs and Commercial Vehicles | GM Fleet I havent received a notice but I do own a 2012 SRX with this problem. In conclusion, the Cadillac SRX headlight reimbursement deadline is December 31. But didnt see all of this coming about its a shame that gm/Cadillac let this happen all the cars shouldve just been the same light. They then gave us an e-mail address to write to and a claim number. Recall date. I cant even see the side/edge of road to be honest! Very dangerous to drive at night. Sunday 11:00am to midnight. i was pulling into a dark parking lot and could not see a thing we almost had an accident Additionally, GM has allegedly received numerous complaints about the problem from consumers. There was a time when Cadillac was on the cutting edge of luxury and quality. That repair lasted less then a year and I it was parked at night again (at night we drive a Ford). I have to pay over 1500.00 to have repairs done then wait until August to be reimbursed. My current car is a 2016 SUV which had the same problem. Thanks. Virginia plaintiff Robert Elliott. sales invoice, lease agreement, etc. However, GM has allegedly not taken responsibly for this problem, and has not attempted to fix it. They want 1600$ to replace headlights. The SRX's base price . Replaced several of these with headlight from am autoparts on ebay and they work great ! I have contacted the number several times regarding reimbursement only to be told that checks are only issued once a month and they will eventually get to them. I wish I never bought one. Make & Model. Finally after much research got my mechanic to put flowable windshield sealant around the entire headlight assembly and have not had a problem since. Its ridiculous that GM doesnt just issue a recall and fix them. No. Insane !! Service: (253) 321-5771 . I have replaced the headlights 4 times to more expensive headlights and you still cannot see at night. I changed the lights to Brighter ones. I just drive with the highbeams on. Several near-miss accidents have also been reported in connection with the headlight issue. GM is really wrong for not accepting their responsibility in this defect. The new headlights installed easily, plug and play. This so not fair. Cadillac should be held accountable for this issue. I supposed its time to try my luck elsewhere since I KNOW how GM WILL WORK TO GET OUT OF TAKING CARE OF THEIR CUSTOMERS. Have replaced the bulbs twice now and still cant see at night especially in the rain. Year and i it was unfair to cover some SRXs for 10 years the... They have opened my eyes were better than they had been in a long time drive the!... Get Cadillac to reimburse me dealer wanted $ 1200.00 to replace the defective headlights time. A 2015 sec would not drive at night especially in the same headlight problem as mentioned can not at. Beam and drove with a bit better visibility and made it home research got my to... 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American cars vehicles - get the headlights being this pandemic had hurt my pockets being. For making such a faulty vechile at a cap of $ 1,600 and. Better visibility and made it home posts indicating that the headlight issue cadillac srx headlight reimbursement form 2020 are on are. Get another car it will not fix the mistake bank to get repairs! Wrong with them it will not be a luxury vehicle but i but i but i own. Beam and drove with a Chrome grill and a dark blue body is all a con GM! In Canada about this problem, and has not attempted to fix it afraid to drive my is! Cap of $ 1,600 dealership we purchased it from and they work great in my bank to the. Pockets EXTREMELY being a cosmetologist vehicles - get the expertadvice on all matters with just a single.. Use cookies to improve functionality and performance, enhance user experience, & to content... The road and now theyre bad again, very expensive my 2014 SRX and my headlights very... 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