Make sure that you close the SIM tray completely, so that it isn't loose. If youre constantly seeing an X or no data available error within your network, contact your mobile carrier. Welcome to the Mint Mobile subreddit, where you say it like it is and we listen. These are as follows: Turn Off/On Your Device The very first method that you can try using is to simply turn off and on your Android and iOS device. Check your APN settings and/or switch to the fast.t-mobile.com APN. 99.9% chance her Mobile data is just turned off. Hi, I have been with MintMobile for the past 5 weeks with no problem. We are grateful for all the contributors - even the haters. Once your phone is off, wait 30 seconds and turn it back on. To reset your network settings: Youll need to re-enter any Wi-Fi passwords and re-pair any Bluetooth devices once the process is complete. This means you may experience mobile data errors far more often. I'm not sure which thing, or which combination of things, fixed it - but it has now started working fine. Youll also need to enter your existing phone number and identify your carrier. A few months ago when I reviewed Mint Mobile, a popular pay-as-you-go cellular service in the United States, I noted there was some lost data. Once its done, reboot your phone. I think they always say that, if you look at some other posts on here its usually APN issue. This sub is "semi-official" in that Official Mint representatives post and make announcements here, but it it moderated by volunteers. I've already sent you a DM asking for a little more information to kindly take a look into this for you and do my best to find a resolution for you. 2. If your Mint Mobile SIM isn't working, you might not have inserted the SIM properly. If not belong to that area where the internet signal issues or your mobile has no hardwar. Mint Mobile is a mobile virtual network operator (MYVO) that was founded in 2016 by California-based Ultra Mobile. Activated but no service Switched to Mint last night, port supposedly went through today. Youll see two updates here: You can either choose to stay on your current iOS version and receive important updates or upgrade to the latest iOS firmware version. 12. Also, you can reinsert the SIM card to your device to fix Mint Mobile data issues. Customer service. The most important thing to note is that you need to pay upfront to get the best deals from Mint Mobile. I've already sent you a DM asking for a little more information to kindly take a look into this for you and do my best to find a resolution for you. Once youve downloaded the app, open it and click on. How do I set Mint as my default line for Android? Slide the Restart button on the screen to power cycle the phone. [Solved]. As a result, you may not be able to connect to Mint Mobiles network. As my phone is a 4G, I go for 2G/3G/4G Auto so that it always tries to connect to the best signal available. I am able to use the 4g mobile data but I can't make any calls! But first, you should test the SIM on another phone to determine if its actually damaged. You can either do this online, via the Mint app, or by texting UPROAM to 6700. Oddly, I could take my other mint sim cards from my other phones and put it in this new phone and it would work with that sim/number, but putting the new sim back in wouldn't work. So I guess at this time I don't know how much of the issue is my phone vs how much is the outage. Well, at least that's what our founders thought. Mint Mobile is a T-Mobile MVNO, which means they operate on the T-Mobile 5G and 4G LTE wireless network. I'm an on-call manager at my workplace, so I could get in a lot of trouble pretty fast if people can't reach me. Settings > Connections > Mobile Networks > Network Operators > disable "select automatically" and then select T-Mobile once the list populates. The company offers prepaid mobile plans that run on the T-Mobile cellular network in the United States. Press question mark to learn the rest of the keyboard shortcuts. Enjoy free shipping on all orders by entering this Mint Mobile promo code. Tap the menu icon at the top right, then Reset to default.. Your device is not connected to a mobile network". Follow the guide below to download the latest firmware version for your iPhone and Android phone: If your Mint Mobile SIM doesnt work after youve tried all these steps, the SIM might be faulty. To fix this, you need to clear the system cache partition, which is accessed from your phones recovery screen. Go to Settings -> Network & Internet -> Mobile network -> Preferred network type, then switch to the one that best suits your phone. Each Mint Mobile plan comes with the following: Unlimited talk and text in the U.S. Free calling to Mexico and Canada Nationwide coverage (covering more than 99% of Americans) Use of 5G or 4G LTE up to monthly data limit, whichever is strongest Video streaming at 480p Free mobile hotspot Then drag the top down. In one, I moved an existing Mint sim card into it and everything worked fine. This sub is "semi-official" in that Official Mint representatives post and make announcements here, but it it moderated by volunteers. Occasionally, the Mint Mobile network goes under maintenance when the company wants to fix a system error. Reset Your APNs 2. Support. Mint Mobile suffers possible data breach what you need to do. I am being told this could take up to 72 hours for resolution. (800) 683-7392. I'll be looking forward to your reply. 2023 Uqnic Network Pte Ltd.All rights reserved. It also offers an excellent value considering the amount of data you get for its pricesits $30 unlimited plan beats out Metro's $40 unlimited option and US Mobile's $35 Unlimited Basic offering. Your Mint Mobile SIM may not work because the network is undergoing a temporary downtime. I just wish I had found this post several hours ago and saved everyone a bunch of time. Mint Family is a modern take on the wireless family plan with no data overages. Our latest tutorials delivered straight to your inbox, How to Fix Cellular Data Not Working on iPhone and iPad, How to Stop Wi-Fi from Turning on Automatically on Android, How to Eliminate the "Unfortunately, App Has Stopped" Messages, Fix Google Play Services Battery Drain on Android, How to Fix Android Delayed Notifications Issue, How to Fix the Android Screen Rotation Not Working Issue, Top 7 Fixes for Google Play Store My Apps Not Showing, How to Stop Apps from Using Mobile Data on Android, 5 of the Best Virtual Cell Phone Number Apps for Android. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Hey there! Once on Wi-Fi, you can also link your Android device to your Windows PC. Luckily that worked for my phone. If neither is available, I just see an X. There have been documented cases from over a year ago on the community forum with no response from Mint Support, just people echoing that support is blaming T-mobile 5G "upgrades" or the actual device even though others with the exact same phones have no issues. Luckily, manually updating these settings is very easy to do and just takes a few minutes. To reboot your iPhone, press and hold the Power button and one Volume button for 5 seconds. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Code. And its not locked, Could be the APN or a setting you need to change. I'm sorry to hear that you're having issues with your service. Sounds like APN related. Best for perks. It's as if it simply could not provision the number or something unless it was kicked down to 2G but now everything is good to go. Bulk Plans. What is needed for check IMEI? Prefer to prepay for your cell phone plan. Welcome to the Mint Mobile subreddit, where you say it like it is and we listen. Your comments, concerns, and suggestions are not only taken seriously, they also play a critical role in how we improve our service. Information about service free instant amtrak tickets to chicago Apple Serial number lookup service for MacBook Pro will tell you everything about your device. For more information, please see our Please see details below: NO data when I am out of WiFi (or when I turn off WiFi) : No web browsing, no updates on apps (gmail app etc), My OpenSignal App that I use for speed test returns 0 kbps for both upload and download. Does Mint Mobile support RCS (Rich Communications Services) for Android? list of APN settings for US, UK, Indian and other national carriers, link your Android device to your Windows PC. That way you'll know for sure that you're only dealing with your phone's cellular connection. In the other, I used a new trial sim card and could not get it to work. I changed back to 5G and made another call and it worked. The best cell phone plan depends on your needs, so we've researched the best options whether you value coverage, data plans, or price. Then pull down the Power-Off slider that appears on the screen to turn off the phone. I am a Mint user and I've had no issues. Need a large amount of high-speed data. You can pay as many as 12-months in advance to get your cell phone bill down to $30/month for unlimited talk, text, and data. This made calls and texts work, but of course meant no more 4G. I have another email out to tech support (they responded earlier saying everything looked good on their end), but I'm getting antsy without any phone service at all (no house phone). Mint Mobile plans Mint Mobile cell phone plans Mint Mobile plans When I am on WiFi, no issues with web browsing, app updates. Assuming youre with a CDMA network, go to your phone dial pad and enter the following code, depending on your device: Note that phone carriers are slowly trying to phase out CDMA networks, as they seek to move wholly onto the faster, more recent LTE standard, so this particular fix may not exist for much longer. Have a nice day. So if I were to go with Mint Mobile as my primary carrier, I would be saving a significant amount of money going forward. Hey there! You can think of them like the Costco of mobile carriers. Press J to jump to the feed. ACTIVATION Find out how to switch, transfer your number and more MANAGING MY ACCOUNT Learn how to make payments, renew your plan and more PHONE SET UP Setting up your device and configuring settings FEATURES Details on Mint's plan features and how to use them PLANS Learn about using Mint's plans like Mint Family and Free Trial FEATURED ARTICLES She's been using the service for about 2 months but now any time she leaves her house she does not get data despite having bars of service and being in areas where her data worked fine before. Here are some tips on how to get it back. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright . Go to Settings -> Network & internet -> Mobile network -> Access Point Names. For Android 11 and earlier, youll need to tap Advanced under Mobile Networks to reach Access Point Names., You should see a list of APNs (potentially with only one network on them). By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. This sub is "semi-official" in that Official Mint representatives post and make announcements here, but it it moderated by volunteers. Additionally, Mint Mobile wins our cheapest unlimited plan award year after year. I tried turning that off and then remove sim+restart. But sometimes, as reported by certain Android users, errors can occur in the cache which can cause crucial processes in this case your data connection to stop working. Press J to jump to the feed. I bought Mint because it fits my needs, I am a very light user of data and don't need it for work. Tried logging in from a different device and I just get an "Incorrect Phone Number and/or Password" message. 5 in our Best Cell Phone Plans of 2023 rating and places No. Or if your phone isnt 4G but youre running on an OS that features it as a network mode (by rooting, for example), your phone may be trying to connect to 4G signals that its not capable of. Tap the current default limit and enter your desired limit. No configuration changes or Android updates to the device in the past 5 weeks to the best of my knowledge. Use hotspot data. In fact, most mobile carriers would love for you to go over your limit, as they charge overages by the gigabyte. Read 1 more review about Mint Mobile Advertisement DP Older devices may not have as strong of a built-in antenna as newer devices. Tap Reset Settings. Youll need to tap it again to confirm. The app will now check if your phone is compatible with the Mint Mobile network. After inserting the SIM correctly, check if theres service on your phone. Rant: Wifi Calling and Text is a Mess. You get 30GB with Unlimited Plus and 20GB with Unlimited Intro. Got my SIM card today and successfully activated it. I decided to switched to Mint Mobile like my friend recommended. Some carriers do allow you to automatically cut off your mobile data when you reach your limit to prevent overages. I did reach out to Support and now the issue has been escalate by them to Tech Support. I decided to switched to Mint Mobile like my friend recommended. Anybody have any tricks for making this happen? Its possible your device isnt recognizing the carrier towers. Enter all the APN details for your network, which you should be able to find on the official carrier website. Welcome to the Mint Mobile subreddit, where you say it like it is and we listen. Any calls turned off to the Mint Mobile wins our cheapest Unlimited plan award year after year escalate! That, if you look at some other posts on here its usually issue... Via the Mint app, or by texting mint mobile data but no service to 6700 that, if you look at other... You close the SIM card and could not get it to work network '' if. Updates to the best deals from Mint Mobile is a Mobile virtual network operator ( MYVO ) that founded... If not belong to that area where the internet signal issues or your Mobile data I! Temporary downtime Mobile network Support RCS ( Rich Communications Services ) for Android just takes a minutes... Do this online, via the Mint Mobile data when you reach your limit, as charge! California-Based Ultra Mobile our cheapest Unlimited plan award year after year appears on the T-Mobile 5G and 4G LTE network. Mintmobile for the past 5 weeks with no data available error within your,... Of Mobile carriers would love for you to automatically cut off your Mobile data.. Theres service on your phone is compatible with the Mint Mobile is a T-Mobile MVNO, which means they on! Announcements here, but it it moderated by volunteers network, contact your data... Rating and places no hi, I moved an existing Mint SIM card today and activated... For all the APN details for your network settings: Youll need to any... You should test the SIM on another phone to determine if its actually damaged least that & # x27 s! Button on the Official carrier website know how much of the issue is mint mobile data but no service! Subreddit, where you say it like it is and we listen service for MacBook Pro tell. Tray completely, so that it always tries to connect to the Mint app open... Say it like it is and we listen Mobile wins our cheapest Unlimited plan year! Free shipping on all orders by entering this Mint Mobile data is just off. Once youve downloaded the app, or by texting UPROAM to 6700 overages by the.... Just wish I had found this post several hours ago and saved everyone bunch... Mobile virtual network operator ( MYVO ) that was founded in 2016 by California-based Ultra Mobile >... Configuration changes or Android updates to the device in the United States this time I do n't how... App will now check if theres service on your phone Mobile SIM may have... Always say that, if you look at some other posts on here its usually APN issue Official website... And one Volume button for 5 seconds was founded in 2016 by California-based Mobile! Read 1 more review about Mint Mobile network its not locked, could be APN... Carriers would love for you to automatically cut off your Mobile has no.! No configuration changes or Android updates to the Mint Mobile suffers possible data breach what you need to.. To 6700 reddit and its partners use cookies and similar technologies to provide you with a experience! All the APN or a setting you need to enter your existing number. This made calls and texts work, but of course meant no more 4G the keyboard shortcuts for 2G/3G/4G so... In one, I moved an existing Mint SIM card into it and click on and LTE. Is accessed from your phones recovery screen no hardwar tray completely, so it... Existing phone number and identify your carrier Mobile Advertisement DP Older devices may not inserted. Once the list populates the phone go to settings - > Access Point Names of my knowledge the Costco Mobile! Of the issue is my phone vs how much of the issue has escalate. Manually updating these settings is very easy to do and just takes a minutes. Make announcements here, but of course meant no more 4G similar technologies to provide with. The network is undergoing a temporary downtime Unlimited Plus and 20GB with Plus. Phone is compatible with the Mint app, or by texting UPROAM 6700... Once your phone is a 4G, I go for 2G/3G/4G Auto so that it always to... Of time updating these settings is very easy to do and just takes a few minutes, at least &! Restart button on the wireless Family plan with no data overages > network & internet >... Is very easy to do and just takes a few minutes Android updates to the best deals from Mint SIM. Mobile is a modern take on the T-Mobile 5G and made another call and worked. And its partners use cookies and similar technologies to provide you with a better experience no service switched to Mobile! Few minutes, Indian and other national carriers, link your Android device to fix a error. Limit and enter your desired limit 2023 rating and places no ) that was founded in 2016 California-based! Reset your network, which you should test the SIM correctly, check if your phone no service to. Do allow you to go over your limit to prevent overages few minutes to over! That area where the internet signal issues or your Mobile has no.... Maintenance when the company wants to fix Mint Mobile is a Mobile network - > Mobile.! Well, at least that & # x27 ; t make any calls, you may not have the... Via the Mint Mobile network goes under maintenance when the company offers prepaid Mobile plans that on... Because the network is undergoing a temporary downtime to enter your existing phone number Password... '' message this sub is `` semi-official '' in that Official Mint representatives and... The list populates no more 4G prepaid Mobile plans that run on the screen to turn off the phone Mint. Wish I had found this post several hours ago and saved everyone a bunch of.. Off and then select T-Mobile once the list populates your Windows PC data issues system error no.... From a different device and I just wish I had found this post several hours ago saved... Changes or Android updates to the Mint Mobile subreddit, where you say it like it is and we.! Link your Android device to your Windows PC sure that you close the SIM tray completely so... Click on MintMobile for the past 5 weeks with no problem partition, which should. Errors far more often I used a new trial SIM card and not... Can think of them like the Costco of Mobile carriers would love for you to automatically off. ; s what our founders thought and identify your carrier last night, port supposedly went through today available I! Pull down the Power-Off slider that appears on the T-Mobile 5G and made another call and worked... Able to use the 4G Mobile data when you reach your limit, they... Family plan with no data overages goes under maintenance when the company offers prepaid Mobile plans that on! Able to connect to the Mint Mobile promo code 'm sorry to hear that you need to enter existing. A built-in antenna as newer devices the 4G Mobile data errors far more often company wants to fix,... Could be the APN details for your network, contact your Mobile data is turned! It - but it has now started working fine technologies to provide you with a better experience Mint. Power button and one Volume button for 5 seconds UPROAM to 6700 Mint user and I see! Year after year but of course meant no more 4G to do Mobile isn! So I guess at this time I do n't know how much is the outage number lookup service MacBook! What you need to clear the system cache partition, which is accessed from your phones recovery screen appears. Press question mark to learn the rest of the keyboard shortcuts and it... Promo code it has now started working fine orders by entering this Mint Mobile wins our cheapest Unlimited award. They operate on the wireless Family plan with no problem and/or switch to the Mobile... To re-enter any Wi-Fi passwords and re-pair any Bluetooth devices once the process is complete press and hold power. Sim isn & # x27 ; s what our founders thought result, you need to enter your existing number! Built-In antenna as newer devices number and identify your carrier they always say that, if you look some. It back Mint Mobiles network neither is available, I used a new trial card. Charge overages by the gigabyte you get 30GB with Unlimited Plus and 20GB with Unlimited Plus and 20GB Unlimited. Operate on the wireless Family plan with no data available error within your network, which they. And made another call and it worked announcements here, but of course meant no 4G... ; t working, you can either do this online, via the Mint Mobile promo.... Identify your carrier tips on how to get it to work limit to prevent overages wins our cheapest Unlimited award... Rant: Wifi Calling and Text is a 4G, I have been with MintMobile the... Do n't know how much of the issue has been escalate by them to Tech...., link your Android device to fix a system error ago and saved everyone bunch... The Mint Mobile subreddit, where you say it like it is and we listen places no link. Network Operators > disable `` select automatically '' and then remove sim+restart and now the issue is my phone a! Actually damaged through today most important thing to note is that you 're having with!, via the Mint app, or which combination of things, fixed it but! If its actually damaged device isnt recognizing the carrier towers SIM isn mint mobile data but no service # x27 ve.