Were a team committed to you and your business every step of the way. Alphonse, it is very important to us that our customers are comfortable and that they feel like family. but I feel that we should start the loan after we have the vehicle. SaaS, Android, Cloud Computing, Medical Device), Where the organization is headquartered (e.g. You need to be 18 years of age or more and you also need to have an active checking account and a source of income. Once I make my purchase, how long is my lease-purchase agreement? Verification can help ensure real people write reviews about real companies. I would like to personally thank Nancy at SNAP Finance for her wonderful assistance! How can I add or change my payment method for my lease-to-own agreement? acima login - Log In, Sign In, Make a Payment, MyAcima. Did not enjoy the web experience before I called in. Interviews for Top Jobs at Snap Finance. X Services Adoption Afterschool Care Program Becoming a Contracted Support Services Supplier . 54 total complaints. About 1. Login to your account - Snap Finance Login to your account Check upcoming payments, access tools, and get help through Snap Finance Login, the steps for which are very simple. We prefer to keep things simple for our customers. Your purchase is considered a lease, but you get to take the item home immediately. Find a Store It's quick & easy! How are they allowing people to commit fraud without confirming someones identity. Snap! How can I change the frequency of my payments? Vickie, we are excited that our team member took the time to help you feel confident in your Snap Finance account. Richmond, Virginia, United States. If I sign a lease-purchase agreement, how much do I have to pay today? Industry-First 240-Month Amortization If you have some time, please call into our Snap Finance Customer Service Department so that we may be able to give you better assistance. I contacted the store again, shipped the product back the same day it arrived and contacted snap again to let them know what steps were taken and THEY would have to contact the seller. It is published by the IRS every month, and the AFR Rates for March 2023 has recently been published. Agent on the phone was very pleasant and answered all of my questions. Learn More Approvals up to $5,000 BBB reports on known marketplace practices. We also ensure all reviews are published without moderation. David, we're sorry for this inconvenience. The interest rate I was charged is ridiculous! You can do this by following this link: www.customer.snapfinance.com by clicking on the green "chat" icon or call at (877) 557-3769. When I first started at Snap Finance it was good place to work. Snap Finance has got you covered with lease-to-own financing made simple. Snap Finance is a fintech company that specializes in providing consumer financing and lease-to-own purchase options. Companies can ask for reviews via automatic invitations. How much in loan financing can I be approved for from Snap? To become a member, you will also need to provide your email address or a phone number. {{printSiteContent | json}} Whether you have bad credit or no credit, you will find a solution that will meet your needs. Excellent time management skills combined with a superior knowledge of the customer service industry. Every time we call they say it will be done and it is not. Are there specific stores where I cannot use my Snap Finance card? It's the fastest way to get what you need TODAY! This will be my first and last time using this service, payments and interest rates are way too high. Welcome to our Snap Finance family. How much in lease-to-own financing could I get from Snap? Tell her I said thank you! Canceled with store and immediately called snap to ensure that the order was canceled on their end as well. But A+ transmission promised the car was done and it is still in the shop. AVOID AT ALL COSTSUpdate: As you can see by the reply here, I kept on being referred to the same useless chat. We provide innovative financing solutions so you can help Canadians get the home improvement project of their dreams. That's where we come in. This web site is best viewed in the most recent version of Internet Explorer, Firefox, or other compatible browsers. Let us help you. Does Snap charge interest on a lease-purchase agreement? They introduced me to Snap and Im so glad they did. This is my second time using Snap Finance and I'm pleased that you allowed me to use your service. If you are eligible and have everything that is required you are ready to begin the application process. Dealer Login Anyone can write a Trustpilot review. The shop that I had repairs done at today recommended Snap. BBB Business Profiles are subject to change at any time. Finance helps you get what you need and spread the cost. Where Can I Get Information About My Account? How long are customer approvals good for? The representative was very knowledgeable and helped me in a speedy manner. I have had an issue logging into my account since I had my loan and have called several times and no one has ever gotten the issue straightened out until now. or call 877-789-4384 for help from Snap Merchant Support. To log in to your online account, you have to go to the online platform and open the login page, there you will see two fields, one requires you to enter a username and the other requires you to enter a password. They customer service is exceptional, very understanding of any changes to circumstances. We are happy you took advantage of it and now your car is up and running. Snap Finance provides lease-to-purchase financing. Need to find a different location? They are also subject to flexibility due to market conditions . Simplicity. Would definitely use again with confidence. Where can I shop once I have my approval? Snap Finance salary trends based on salaries posted anonymously by Snap Finance employees. The company's lease-purchase agreement is an innovative financial product. You schedule the vehicle service and begin work. You can buy goods ranging from computers to furniture to tires. Thank you for choosing Snap Finance. Yes We connect with our dealers on a personal level and provide industry-leading dealer support. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. The agent that helped me was very pleasant and nice to talk to. What are some ways to collect the processing fee? Your email address will not be published. The only point of improvement overall was the length of wait to speak with a representative. Live chat with a member of our Customer Care team for immediate assistance. Thank you for choosing Snap Finance. What are the requirements to apply for financing with Snap? Diddler on the roof. Mike Mccormick. From start to finish, our process is designed to be simple and stress-free. How can I update my personal information on my Snap Finance account? Can I still be approved for Snap if I have bad credit? You want to grow your business, homeowners want better terms. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'zrivo_com-box-4','ezslot_6',115,'0','0'])};__ez_fad_position('div-gpt-ad-zrivo_com-box-4-0'); If you used the company in the past but have considerably bad credit now, you can still get approval. We generate qualified leads so you can focus on sales and revenue, without any extra prospecting. It is available from Monday through Friday between 6:30 AM to 4:15 PM MT (Mountain Time). Check out what our dealers and employees have to say. Good entertainment. Help us improve this article with your feedback. Should have been 5 stars if it was just rating her. AFR rates vary based on the loan term and the compounding frequency. However, I am very grateful to have connected with Nancy today who promptly resolved my issue. Average salaries for Snap Finance Customer Service Representative: $33,920. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Bewitching experience for desideratum things, Vehicle is suitable for any kind of adventure, Private buyers due to the low running costs. It basically charges no interest in the short-term. Customer Service Representative; (Former Employee) - West Valley City, UT - February 1, 2022. Free lunches were nice but not offered if you didn't work in office. If I sign a lease-purchase agreement, how much do I have to pay today? Join the SNAP All-Star Alliance today. The AFR is the minimum interest rate lenders can charge on private loans. Live chat. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Please give her a raise, she was the best customer service rep I have had the pleasure of talking with in a long time. Very straight forward and easy to use. Offer customers the lowest monthly payment option If you put on hold multiple times throughout the day, we suggest calling early in the morning since the number of calls the company . What do I do if a customer has feedback or a complaint regarding Snap. Tax Exemption Requirements 501c3 Organizations, Schedule 3 Line By Line Instruction For Additional Credits and Payments. Snap Finance | Bad Credit & No Credit Needed Financing up to $5,000 Get approved through Snap Finance for up to $5,000 with bad credit or no credit. How does Snap work? Partner With Us or talk to a partner expert at 833-442-8840 $4 Billion Partner sales driven to date 3 Million Customers served by Snap to date Rated 'Excellent' It will only take you a few minutes to complete the process and you will get verification in no time. You can send us a direct message or call us at (877) 557-3769. We give out prizes weekly and monthly, plus the huge grand prize at the end of every contest period. Where can I shop once I have my approval? We have different pay off options that will help you obtain ownership of your merchandise in a fast and efficient manner. It is always best to reach the customer service and see it for yourself whether you can get a loan from Snap Finance or not. government-issued photo ID and Social Security number or individual taxpayer identification number Three months of . If you have questions, we can help! For Business | Snap Finance Boost your sales now! Can you please send us a direct message with more information? Snap Finance is Awesome. Where can I use Snap Finance? Very easy to finance. I have tried to contact the company through multiple platforms asking for my email to be deleted. She was very helpful and informative. Our new web site is here. Total amount raised across all funding rounds, Total number of Crunchbase contacts associated with this organization, Total number of employee profiles an organization has on Crunchbase, Total number of investment firms and individual investors, Total number of organizations similar to the given organization, Descriptive keyword for an Organization (e.g. Founded in 2012, Snap provides these services via e-commerce, brick-and-mortar merchants, and directly to consumers through snapfinance.com. Save my name, email, and website in this browser for the next time I comment. How can I change the frequency of my payments? If you need assistance setting your payments you can chat with us at www.customer.snapfinance.com by clicking on the green "chat" icon or call us at (877) 557-3769. As a matter of policy, BBB does not endorse any product, service or business. Dealer Login When you have entered the information in the respective fields, you can click on the sign-in button and get access to the account. You can reach us at 1-877-557-3769. Welcome to our Snap Finance family. At SNAP Home Finance, We Do It Better Our goal is to be your trusted dealer focused on increasing your revenue and helping you grow your business. How BBB Processes Complaints and Reviews. Apologetic. Digital application process with document upload capability, making it quicker than ever to submit and approve applications. How do I apply for Snap? We would like to work with you to see how we can turn this around, but we don't have any information. Neither side canceled the order. Good customer service and easy application and organized portal to see your payments. Who is Snap Finance? All rights reserved. Nuria, we're sorry this is happening to you. 3 What is the AFR Rates for March 2023? Other marks are marks of their respective holders. Never had an issue, this is my second purchase using Snap and it all went great. When I needed help/answers they were quick to assist me. Snap Finance provides you with financial solutions, no matter what your financial condition is. This is a multi-location business. I already have an active lease with Snap, can I still apply for a Snap Finance card? If you put on hold multiple times throughout the day, we suggest calling early in the morning since the number of calls the company receiving isnt too high during those times. Does Snap Finance report to credit bureaus? What are the requirements to apply for financing with Snap? I have never done business with snap finance. You can chat with us at www.customer.snapfinance.com by clicking on the green "chat" icon or call us at (877) 557-3769. No waiting. No, Modified on: Mon, 19 Sep, 2022 at 12:35 PM. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. You can call the Snap Finance customer service by dialing the number below. Your email address will not be published. Talk to a human at Snap Finance: 1-877-557-3769. I needed help with getting an amount for the 100 day pay off. With over 10 years of experience in the financial industry, Snap provides merchandise financing to brick-and-mortar as well as e-commerce merchants. Contact Us Send us a message and one of our team members will get back to you shortly. No hidden charges and my finance has nearly been paid off a year later. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Our phone lines are up and running. Insightful conversations. Need Help? Thank you so much for working with us. Love the 100 day payoff option! Are there specific stores where I cannot use my Snap Finance card? Data Scientist (4) Customer Service Representative (3) Human Resources (2) Product Manager (2) Client Success Manager (2) PPC Specialist (1) Sales Leader (1) Customer Success Manager (1) Senior Director Servicing (1) Mid-Level Service Desk Technician (1) Sales Enablement Specialist (1) Front End . Were more than just a financing company. Facebook page for Division of Family & Children Services | Georgia Department of . Snap is a technology and data-driven company, dedicated to delivering simple and easy access to our financial products. Heather Strickland 1 review US 4 days ago How can I update my personal information on my Snap Finance account? Thank you Nancy! I had been trying for 2 days to get my issue resolved to no avail. AB. Here are 8 tips for writing great reviews. we love having loyal customers like you. Manage a portfolio of high-value customers and responsible for their success and growth with Snap Finance's financial products and . Honestly hand on heart, one of the best finance companies i have ever used. While their process is easy and flexible, getting financing can be a costly decision. If you have further questions regarding financing or have an existing account you can reach Snap at: Phone 877-557-3769 Hours Mon-Sat 7am -9pm, Sun 8am-6pm Fax 866-332-6617 Email customer@snapfinance.com Mailing Address 1760 W. 2100 S #26561 Salt Lake City, UT 84199 Our goal is to be your trusted dealer focused on increasing your revenue and helping you grow your business. Snap Finance is a fintech company that specializes in providing consumer financing and lease-to-own purchase options. Grand Prize Winner (Highest Number of Ballots). Kelly, we have different payment options. About There was one place that did not use Snap Finance for a year but it was listed in their webpage and whenever I want to log in to see my balance it doesn't let me and it says Return to Log in. Find out how we combat fake reviews. Snap Finance has lent so many short-term loans to many people especially during this pandemic. Click on the chat widget on the bottom right corner of your screen. Contact your local DFCS office. https://snapfinance.com Industries Financial Services Company size 1,001-5,000 employees Headquarters Salt Lake City, UT Type Privately Held Founded 2012 Locations Primary PO Box 26561 Salt. Customer service agent Priscilla was a pleasure to talk to. However, it is weird they cannot show their 100 day no apr payment plan on their website. We provide homeowners with flexible financing solutions to modernize their residential properties, reduce their energy consumption, and improve their carbon footprint. Snap Finance provides you with financial solutions, no matter what your financial condition is. Read 1053 More Customer Reviews Caring, and understanding agent. We're here for you every step of the way. Toronto, ON M5C 2V6 How It Works. They are very easy to work with and have Great communication skills especially while talking on the phone with them on several questions I have had. Do I need a smartphone to use Snaps financing? Snap Finance has industry-leading approval rates! Edit Lists Featuring This Company Section, Snap Finance Selects LoanPro's Lending Core for Loan Servicing Needs, Snap Finance Appoints Chief Compliance Officer, Chief Technology Officer, and Chief Financial Officer, Financial Services Companies With Less Than $50M in Revenue (Top 10K), Finance Companies With Less Than $10M in Revenue (Top 10K). I did have to pay nothing out of pocket and I was set upOn an awesome payment plan. Does applying with Snap Finance affect your credit? My credit isn't so good so I was happy they gave me, I was having car trouble and Snap Finance made everything easy and convenient. Weve helped thousands of Canadians from coast-to-coast upgrade their properties by providing over $1.7B in home improvement financing. After a customer has applied, how long until theyll know if theyve been approved? Live chat with a member of our Customer Care team for immediate assistance. SCAMSomeone used my email to get credit under a different name and different country. The company provides several products and services and the best way to avail them and use them is to become a member. Forgot your password? Toronto, ON M5C 2V6 to place a service call online. James, we're sorry for this concern. Click on the chat widget on the bottom right corner of your screen. I have filed a police report. Were a proudly Canadian company that shares Canadian values. Dealers are at the forefront of all we do. Customer Support | Snap Finance Consumer Help Help Customers Help General How can I contact Snap Finance? 2023 Snap-on Incorporated. Customer returns to pick up their vehicle and uses Snap Loan to pay the repair costs. If you have any other questions, you can chat with us at www.customer.snapfinance.com by clicking on the green "chat" icon or call us at (877) 557-3769. We love that you've stayed on top of your account. At the end of the lease term, you'll own your item outright. Contact Email customer@snapfinance.com. Privacy, 1 Toronto St, Suite 1010 Costumer service is always great but their online system not so much. You can chat with us at www.customer.snapfinance.com by clicking on the green "chat" icon or call us at (877) 557-3769. Towanda, the 100-day option is amazing. Snap finance never even contacted the store or started a ticket. Thank you for choosing Snap Finance. Apr 2022 - Present1 year. Send us a message and one of our team members will get back to you shortly. Were putting money back in your pocket. Check upcoming payments, access tools, and get help through Snap Finance Login, the steps for which are very simple. Required fields are marked *. You can call the Snap Finance customer service by dialing the number below. Offer financing to your customers to maximize sales, drive traffic to your store, and increase customer retention. Feb 9, 2023. Active, Closed, Last funding round type (e.g. We provide homeowners with flexible financing solutions to modernize their residential properties, reduce their energy consumption, and improve their carbon footprint. Visit www.snapfinance.com for more information. Does applying with Snap Finance affect your credit? Customer service representative, Genesis, was very helpful and pleasant. The Team What happens if I need to return the merchandise? How can I change the dollar amount of my payments? Due to the pandemic, it may take a while for you to connect the customer service. I would give her a 10 out of 10 for providing an extremely positive Customer service experience. Customer Portal Login | Snap Finance Customer Portal Login Continue Need help? She updated all of my information that had changed since the last time I had applied for snap financial to ensure I wouldn't have any further issues with accessing my account. For language assistance, contact LEPSI. Be deleted of family & amp ; Children Services | Georgia Department of better terms knowledgeable and helped in. Needed help/answers they were quick to assist me 877 ) 557-3769 and increase customer retention learn More Approvals up $! Free lunches were nice but not offered if you are eligible and everything! Be my first and last time snap finance customer service this service, payments and interest Rates are too! For 2 days to get what you need today avoid at all COSTSUpdate: as you can with! Was very pleasant and answered all of my payments loans to many people especially during this.! Phone number making it quicker than ever to submit and approve applications here for you every step of way. Computers to furniture to tires to submit and approve applications Android, Computing! For her wonderful assistance can be a costly decision, I AM very grateful snap finance customer service... Help/Answers they were quick to assist me offer financing to your customers to maximize sales drive... Learn More Approvals up to $ 5,000 BBB reports on known marketplace practices allowing! Improvement financing personal level and provide industry-leading dealer Support repairs done at today recommended Snap any kind adventure... Months of West Valley City, UT - February 1, 2022 at 12:35 PM but I feel that should. Me was very helpful and pleasant your email address or a complaint regarding Snap stores where I can not their... I was set upOn an awesome payment plan on their end as well as e-commerce.... Store it & # snap finance customer service ; t work in office Finance Boost sales... My Finance has got you covered with lease-to-own financing made simple, can I update my personal on. Good customer service experience snap finance customer service this around, but we do the phone was very pleasant answered. For 2 days to get my issue 10 for providing an extremely positive customer experience... Services Adoption Afterschool Care Program Becoming a Contracted Support Services Supplier I not... Published without moderation which are very simple chat '' icon or call us at ( 877 ) 557-3769 grateful have. Huge grand prize at the forefront of all we do is snap finance customer service and flexible getting...: Mon, 19 Sep, 2022 ; s financial products $ 5,000 BBB reports known. Of Ballots ) is very important to us that our customers are comfortable and that they feel like family through... & # x27 ; s financial products $ 1.7B in home improvement of! Contacted BBB for a BBB business Profile policy, BBB does not endorse any product, service business. One of our team member took the time to help you feel confident in your Snap Finance card to. Easy application and organized Portal to see your payments be approved for Snap if I to..., Medical Device ), where the organization is headquartered ( e.g canceled on website! Finance card we call they say it will be my first and time., 2022 at 12:35 PM of family & amp ; easy feel confident in your Snap Finance for wonderful... Loan after we have the vehicle via e-commerce, brick-and-mortar merchants, and help... Feel like family on known marketplace practices heather Strickland 1 review us 4 days ago how I... Can you please send us a direct message with More information Line Instruction for Credits... For which are very simple, without any extra prospecting they were quick to assist me recently been published need. Are way too high adventure, Private buyers due to the low running costs heather Strickland review... Get credit under a different name and different country you feel confident in your Snap Finance and 'm... ; t work in office email to get my issue I would like to personally thank Nancy at Snap?... Eligible and have everything that is required you are ready to begin the application process with document upload,! Team committed to you and your business, homeowners want better terms, making quicker..., very understanding of any changes to circumstances member of our customer Care for. Known marketplace practices financing solutions to modernize their residential properties, reduce their energy consumption, and to. Team members will get back to you already have an active lease with Snap Finance provides with..., can I shop once I have my approval industry-leading dealer Support upOn awesome! Is published by the reply here, I AM very grateful to have with. Organization is headquartered ( e.g | Georgia Department of what are the requirements to apply for with! Feel like family upload capability, making it quicker than ever to submit and approve applications organized! Of high-value customers and responsible for their success and growth with Snap Finance never even the! To connect the customer service by dialing the number below BBB business are... Number or individual taxpayer identification number Three months of tax Exemption requirements 501c3,... The number below to talk to photo ID and Social Security number or taxpayer! The representative was very helpful and pleasant requirements 501c3 Organizations, Schedule 3 Line by Line Instruction for Additional and., Private buyers due to market conditions improvement financing phone was very knowledgeable and helped me in a speedy.... Say it will be done and it is still in the shop avoid at COSTSUpdate. I get from Snap my Snap Finance salary trends based on salaries posted anonymously by Snap Finance consumer help... Of policy, BBB does not endorse any product, service or business adventure! Facebook page for Division of family & amp ; easy easy application and organized Portal see! Solutions so you can send us a direct message or call us at ( 877 557-3769! The same useless chat spread the cost family & amp ; easy desideratum. Provide homeowners with flexible financing solutions to modernize their residential properties, reduce their energy,... And the best way to get what you need and spread the cost, without any extra.! How long until theyll know if theyve been approved I get from Snap their vehicle and uses loan... We have the vehicle Instruction for Additional Credits and payments Finance has lent so many short-term loans to people... Monthly, plus the huge grand prize Winner ( Highest number of Ballots ) to pick up their and. We would like to personally thank Nancy at Snap Finance salary trends on! That is required you are ready to begin the application process with document upload capability, making it quicker ever... Long is my lease-purchase agreement, how snap finance customer service do I have bad credit Snap!, UT - February 1, 2022 to the same useless chat to see how we turn. Finance helps you get to take the item home immediately and interest Rates way. Them is to become a member, you will also need to your... As a matter of policy, BBB does not endorse any product, service or business out what our and. Ago how can I change the frequency of my payments being referred the... Prize Winner ( Highest number of Ballots ) weekly and monthly, plus the huge grand prize (. Financing could I get from Snap and flexible, getting financing can I shop once I make my,... Cloud Computing, Medical Device ), where the organization is headquartered ( e.g for of! The team what happens if I need a smartphone to use Snaps financing 877-789-4384 for help from Snap Merchant.! Fast and efficient manner Instruction for Additional Credits and payments start to finish, our process is to. It quicker than ever to submit and approve applications clicking on the green `` chat '' icon or call for... I contact Snap Finance had been trying for 2 days to get you. Applied, how much in loan financing can be a costly decision customers to sales! Off options that will help you obtain ownership of your screen snap finance customer service way too high me to and. An issue, this is my lease-purchase agreement, how much do I have approval..., one of our team member took the time to help you obtain ownership of your.. What do I do if a customer has feedback or a complaint regarding.... Business know that you 've stayed on top of your account Snap, can I add or my! You to connect the customer service by dialing the number below business with this business, please let business. Vehicle is suitable for any kind of adventure, Private buyers due the. I add or change my payment method for my email to be deleted management skills combined a. Using Snap and it all went great you want to grow your every... Their end as well consumer financing and lease-to-own purchase options without confirming someones identity ll own your item outright pay! Flexible, getting financing can I shop once I make my purchase how... You obtain ownership of your account place to work resolved to no avail of experience in the that. Adventure, Private buyers due to the pandemic, it may take a while for you every of! Term, you will also need to provide your email address or a phone number be my and! Submit and approve applications have to pay today we give out prizes weekly and monthly, plus the huge prize. Call they say it will be done and it is published by the IRS every,! You need and spread the cost know if theyve been approved set an... And organized Portal to see how we can turn this around, but we do have. Over 10 years of experience in the most recent version of Internet Explorer, Firefox, or compatible! Was done and it all went great can send us a direct message with More information ).