ashley pellet stove problems

So, remove the jumper or TSTAT wires to see if it remedies the problem. . We have a "professional stove cleaning guy" clean and service our stove once a year. Newer stoves for this model use the . Check for air leaks to ensure air isnt escaping through other parts of the system. Hey. ft. in size. This can cause unusual problems like the auger motor spinning continuously or not at all. If the pellets are damp, remove them from the hopper. Check the gaskets along the doors, the ash pan, and the hopper lids for air leaksrepair leaks as necessary. For optimal operation, USSC recommends yearly servicing from an authorized dealer. When the stove shuts down and there are unburned pellets in the burnpot, one of two things has occurred; 1. Why does the glass on my pellet stove get dirty so fast? If the vent extends straight out of your house, a gust of wind may cause a burst of air to move down the pipe, snuffing the fire out. Thanks so much Mr4btTahoe! Ashley pellet stove parts also come with warranty conditions. An example of data being processed may be a unique identifier stored in a cookie. Ashley Hearth Products. If the system doesnt reach its minimum operating temperature after 20 minutes of operation, it will automatically shut down and display the E2 error code. These were some of the most common Ashley 5660 pellet stove problems as well as other models. If this is not the case, adjust the door catch and/or replace the door gaskets. Tinkering with a wood-burning stove that wont stay lit is one thing, as it could be a user error, but since most pellet stoves operate without your help, a dying flame can be puzzling. The APC4000B offers a simple-to-use digital control system for easy heat adjustment. Noisy blowers can be a result of broken propellers or loose screws. Are there Ashley mini pellet stove models for small rooms? It is sturdy, durable, and reliable. Since this problem mimics the same issue as an E2 code, follow the instructions in the How To Fix It section of E2 codes. Replace the bearing, plate and feed motor. Thus, this machine is guaranteed to be efficient and long-lasting. There is no auger bearing on these stoves. Heres what to look for. Break up pellet jams with a fireplace poker and remove them when the stove is . It could be that your blower isn't getting power or has a lot of dirt and debris sticking to it. At this time, power is being sent to the combustion / exhaust blower to pull out combustion air. With the help of Ashley hearth pellet stove reviews, you will undoubtedly choose the best heating machine. Step 4: If you have access to the exterior auger housing, you can try gently tapping the tube with a small rubber mallet to dislodge the blockage. If your stove has a draft restriction or damper rod, make sure that the draft is set accordingly. Examine the ashpan, doors, and other openings for air leaks. Fireplacehubs.com is a participant in the Amazon Associates Program, Google Adsense, and Ezoic Ad Network. Ashley Pellet Stove Error Codes [7 Easy Solutions], 4. To unclog a pellet stove auger, use a specialized button to manually screw the auger to try to remove the obstruction, vacuum the pellets and dust out of the hopper, and clean the pellet chute if it is reachable. You need to refill your empty hopper and restart your stove to remove the error code 2. Enlist the help of a certified technician for assistance. Check for obstructions in the hopper and feeder (after the stove cools). The possible reasons that can cause error code 3 are-. Step 2: Make sure the pellets are of good quality. I know this post is over a year old but, boy am I glad I came across it looking for parts. With this article, we are here to help you do exactly that. Sometimes, the diaphragm inside the switch can become torn or the glue which holds the switch together will let loose, causing the switch to lose suction, opening the contacts to open and close, or not stay closed. Ashley Hearth AP130 Pellet Stove The AP130 is one of the best Ashley pellet stove units for those who want a fully automated option. If the rate is too high, it might cause you to waste pellets. Getting this error code means that you have a tripped high-limit temperature sensor. By searching Ashley pellet stove reviews and Ashley Hearth products pellet stove reviews online, you will discover tons of facts about Ashley Hearth stoves. Ashley Hearth pellet stoves price ranges from $800 to $3000, depending on the unit model and features. All Right Reserved by FIREPLACEHUBS. Yes, you should be able to. Hopefully, you can now fix your pellet stove ASAP. The firebox, door, and heat exchanger are covered with 3 years warranty. If your stove struggles to regulate its temperature, try the following repairs: Sometimes, your stove might not start at all. You might notice the blower comes on, then turns off, perhaps followed by the system shutting down. A vacuum error can occur if an upgraded high speed blower is installed in a Magnum BabyCountryside stove. This burn time capacity is quite long compared to other stove pellets. Put it all together and you should be good to go. The AWC21R is an Ashley cast iron wood stove with an elegant design in red color with a sizable, unique door and glass. There are three symptoms to look for: 1. When you remove the pot, you'll notice two plates, one on either side of the burnpot housing; remove those plates to access the rear chamber, and thoroughly wipe down the chamber. This control board delivers a set amount of fuel to the burn chamber. Take care that the connection between the pressure switch and the firebox is free of ash and obstacles. Ashley Pellet Stove E5 Error Code This error code will appear when the auger output fuse in your stove has blown. 2200-sq ft Pellet Stove with 46-lb Hopper (EPA Approved) Model # AP5780SS. Examine the exhaust system and clean it if necessary. We cover Gardening, Yard, DIY, Around the Home, and of course, our cream of the crop Product Reviews. They make pellet stoves, wood stoves, multi-fuel stoves, as well as coal furnaces. Clean the debris and grease accumulated if needed. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. If you cant find what you need in the manual, contact the manufacturer for help. Simply follow the manufacturers recommendations for routine cleaning and maintenance. Contact your local building or fire officials about restrictions and installation inspection Stoves with digital controllers will have some type of error code and while it's not standardized, most error codes will have 3 blinks or a number 3 illuminated, etc Some stoves do not report errors and this is where troubleshooting comes in. You may need to refill it. As with any complex machine, understanding how a pellet stove works will give you a much better chance of being able to fix any problems you come across. If it is dirty, then use a brush to remove dirt and debris. Generally, this would only happen on a very windy day. You may have had a power surge event and never knew it. Fireplacehubs.com is a participant in the Amazon Associates Program, Google Adsense, and Ezoic Ad Network. Most stoves that are suffering from this error and have error reporting will display this as a #2 error. If the feed plate in the feeder body was taken out for inspection, the plate needs to be inserted back into the stove with the trip edge facing up. Using the best quality of fuel that your unit requires, making sure that the auger output isnt jammed and the hopper isnt empty should be enough to rid your display of the error code. If your stove has a thermostat, you can monitor the temperature there; otherwise, you might notice the stove seems hotter at random times. Call our general help line Monday to Friday 8:00 - 4:00pm CST at 1-423-837-2100. If the low-limit switch is broken it usually will not make a connection, but in some rare cases, the switch may be stuck in the closed position. If you have a clogged vent or a significant leak. If your stove has these controls as actual switches (these DO NOT EXIST on Harman, Englander or USSC pellet stoves) locate it and press the button in the middle of the switch, this will reset the switch. This is an anti-jam feature on these stoves, but it can have unintended consequences. This happens in auto-ignition-equipped models, as they monitor themselves during the startup sequence. Rule out the potential culprits by following these steps: If everything seems to be functioning correctly in your pellet stove, but the pellets wont ignite, theres usually one of two reasons behind the issue. All of Ashley Hearth stoves including the AP130 are EPA-certified. This can also be why your stove is no longer feeding pellets. Homes that are too airtight can prevent the stove from burning correctly. These FAQs will provide you with the most common questions along with their answers. JavaScript is disabled. Afterward, it delivers active combustion to pellets once ignition has started. If this is the case, there are a few potential culprits to work through. Moreover, the A5780B which was mentioned in the review above is another great option. The exhaust and heat pass through one side of air chambers where on the other side, the variable speed room blower gathers the heat and distributes this through the room. Clean the pellet chute if you can reach it. If the auger does not change with the heat settings either your board is bad, your wall thermostat (if you have one) is bad or you have bumped the selector mode on the front of the board and you are not in manual mode. 1000-sq ft Pellet Stove with 28-lb Hopper (EPA Approved) Model # AP5000. Try opening a window (only a tiny amount) in the room where the stove is to see if this remedies the problem. Troubleshooting: Pellet Stove Auger Motor Hums but Won't Turn Midwest Hearth how-to (pov) pulling the auger apart and lubing bushings on whitfield pellet stove madman1124 STOP Wasting. This is the correct setting. However, we have learned that bigger hoppers require less refilling, which is why modern stoves have bigger hoppers. You should call in a professional to help you with this one. Remove the jumper or TSTAT wires and see if the stove powers off. For these pellet stove models, Enviro, Hudson River, Regency, Whitfield, Lennox, Breckwell, USSC, St. Croix, and others, the feed system uses a flange bushing or bearing that is mounted to a plate at the base of the hopper. The Heat Isn't As Hot As It Should Be. Wow I do not think you want the rest of my thoughts. It also includes an automatic igniter which ensures the stove flares up fast and safely. A vast majority of the time this is either a symptom of a faulty proof of fire switch, or a high-limit safety reset switch that cut power to the stove. For many folks, watching the crackling fireplace is part of the ambiance, alongside the cozy warmth. Pellets should always be kept dry and free from moisture or humidity. Here are a few potential fixes: Ensure the pellets aren't damp, as this can prevent them from burning. Find My Store. Ashley Pellet stove: List of Devices # Model Type of Document; 1: Ashley AP5710: Ashley Pellet stove AP5710 Owner's instruction and operation manual (55 pages) 2: A stove that wont power down is a hazard, as it could burn too hot and present a fire danger. Replace the wet fuel with dry fuel and check for proper function. This pellet stove provides automatic ignition and user-friendly digital controls. When the output fuse on the ignitor has blown, this error code will appear on your stove display. Examine the exhaust system and clean it if necessary. It might smoke or overheat the wires when using the stove, even though the reading is correct. While this line includes modern features such as digital displays, air-wash glass and integrated damper controls, they may experience the occasional spot of trouble. The high limit switch on a stove is a built-in safety mechanism that regulates the heating systems opening and closing. If this is not the case, adjust the door catch and/or replace the door gaskets. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. There isnt enough ventilation in the room. While this is a rare culprit, it can happen. Just like the A5780B, the AP130s stove uses a software-driven control board. Clean the Burn Pot. So, consult the owners manual or contact the manufacturer for assistance troubleshooting your pellet stoves blinking flue light. If it is still feeding pellets and not shutting off, its not the pressure switch. Remove the screws that hold the panel in place and set them off to the side. Many stoves have a hopper lid switch in-line with the feed or the pressure switch, make sure the hopper lid is closed when troubleshooting. Avoiding pellet stove problems. Here are the common problems, their reasons, and easy troubleshooting. Step 6: Inspect that the connection between the pressure switch and the firebox is free of ash and blockages. For some stoves, a bad door or ash pan gasket can also cause the vacuum connection to the barb on the back of the fire wall clog up sooner due to a dirty burn. VIEW ON AMAZON . You might notice the stove releases bursts of cool air, sometimes when the system initially starts or maybe intermittently throughout the operation. Circuit Board (LED Control Panel) for U.S. Stove 5660 & AP5660L pellet stoves. If yours has one, ensure its set accordingly because if its too far open, it might allow the system to burn through fuel before more fuel feeds into the firebox. This is usually the very last thing to check after ruling everything else out. Yes, it is true! Whatever is being used, its looking for a high enough temperature to bypass the shutdown timer. When the stove is running, the combustion motor is moving air through the stove. All Ashley Hearth Stoves major parts are covered with the warranty. Not only is a malfunctioning pellet stove inconvenient (cold homes arent ideal during icy temperatures), it can also cause the system to use more pellets and put out less heat. When this happens, it is called proof of fire and the pellet stove can move into run mode. The companys heating appliances provide up to 3000 square feet of heat. Can you leave a pellet stove running 24/7? A 40-pound bag of pellet fuel may offer solid heat for up to 24 hours. If air escapes from the system, there wont be enough airflow to allow burning. If you dont have a stove with a removable auger cover, here are some things you can try to clear a jam. Once you clear the blockage, ensure youre using correctly-sized, good-quality pellets to avoid future issues. If there isnt adequate airflow, the system may struggle to ignite the pellets, resulting in unburned pellets resting in the firebox. So, keep reading. Jonathon is a mechanical engineer with over ten years of experience in the HVAC industry. Generally, when this happens, itll give a code, usually E2. The 40-pound hopper included in the machine also helps it deliver up to 40 hours of burn time. Thankfully, fixing this issue is simple if you follow these steps: We have a full guide on cleaning fireplace glass here. It produces 68,000 BTUs to heat up to 1,200 square feet. Ashley Hearth is a brand owned by the USSC (United States Stove Company). A majority of the time a dirty blower wheel in the room blower is to blame (not moving enough air), or the blower itself is bad. If you go to start the stove and the stove turns on and then shuts off within 30 seconds of powering it up, the vacuum pressure switch in the stove may not be closing its circuit. The vacuum switch keeps track of how much vacuum is present in the firebox. Pellet Stove Burning Poorly Then remove the cover giving you access to the auger motor and the auger feeding to remove the screws holding the auger motor in place. Step 1.1 - Unplug the stove and remove the access panels to the components. When this is malfunctioning, the stove usually gives an E2, followed by an E1. . The companys tech support department sends out service technicians to help with customers technical issues. Ashley AP60 Pellet Stove Repair and Replacement Parts Stove & Grill Parts For Less Browse By Collection Boxer 24 Boxer 24.1 Briarwood BRII/90 Briarwood BRII/90I Chinook 20 Chinook 20.1 Chinook 20.2 Chinook 24C Chinook 24F Chinook 30 Chinook 30C Chinook 30F Chinook 30.1 King KE40 King Catalytic KE1107 King KEJ1102 King KT1102 Princess 35 If this is broken, it might be stuck in the closed position. This pellet stove burns a green fuel that is carbon neutral. These are possible reasons for the blower not running. Look for signs of the feed motor struggling to turn. It can be tough to remember the meaning of each error code, so we tried to provide you with a comprehensive guide to the Ashley pellet stove error code. Ashley Pellet Stove 2200 Sq Ft EPA Certified Outside Air Kit Included No Pedestal Base Yes Size of Flue Exhaust (cm) 7.62 Size Of Flue Exhaust (in) 3.0 Size of Flue Exhaust (mm) 76.2 Thermostat Adaptable No Touch Pad Controls Yes Type Pellet stove Warranty 3-year limited Washington State Approved Yes Weight (kg) 73.4832 Weight (lbs.) It also comes with an auto circulation blower that distributes heat evenly. The burnpot is full of partially burned pellets. When this chain reaction mixes with the oxygen from the air, the pellets will burn. COPYRIGHT 2023. This guide reviews common pellet stove problems and how to fix them, so continue reading to learn more! On nearly every stove, until proof of fire is achieved, the stove is going to run a timed startup sequence; though you can make changes to the controller, the changes will not happen until proof of fire has been achieved. The feed motor has a capacitor in-line with the motor that can flip the polarity of the power to the motor. Below is an overview of these procedures: Shutdown timer commencing. In case, you have any questions, leave us a comment below. Check your owners manual if youre unsure what the blinks mean. An electronic heating element is used initially to heat up the pellets until they flare-up. How to adjust your pellet stove to fine tune your burn rate. The original was tagged at 4.1rpm ccw. If the burnpot is still full of unburned pellets after randomly shutting down, a few things could lead to the problem. Although every pellet stove has a different construction, they all operate in the same fashion. This pellet stove is equipped with an all-digital control panel that is convenient to use. The type of sensor used is unique across manufacturers. It is equipped with a steel burn bucket and an ash pan which are both removable. The following steps should fix your pellet stove. The AP5622 wood pellet stove incorporates a 20% larger 160 lb. A new decal will solve this issue, unless the switch is broken, in which case you'll need a new control board. Usually, this alarm stems from a few common problems, which are easy to correct. Hopefully, you can tackle these error codes now with absolute ease. Watch this video to get an idea of how to clean Ashley pellet stove. Ensure the auger motor is functioning correctly. Usually pressure switches do not fail. Stoves that have a manual reset high limit switch often cut power to the stove or the feed system, look and see if its tripped, the button may need to be pushed in to restore power. Note: Sometimes, the reading on the igniter will be within range, but its wrong. It also can provide forced or radiant air heat. The Ashley Hearth AP5710 is a small-bodied pellet stove perfect for smaller spaces. The firebox, door, and heat exchanger are covered for 3 years. While you can pull the cord or let the system run out of fuel, its not safe to use these to shut the system down. If theres a considerable dust accumulation, remove it from the system. 55K views 4 years ago King Pellet Stove KP130 -- purchased at Tractor Supply for under $1,000 - Heats 1,100 sq/ft house as our primary heat source in Northern Michigan. Limit switches can be a real nuisance when troubleshooting a stove. Surge event and never knew it can have unintended consequences error code this error code 2 can fix! To regulate its temperature, try the following repairs: Sometimes, your stove to remove dirt and debris,! For those who want a fully automated option set accordingly allow burning learn more culprit... Will appear on your stove to remove dirt and debris dry and from. And have error reporting will display this as a # 2 error much ashley pellet stove problems is in... Error can occur if an upgraded high speed blower is installed in a Magnum BabyCountryside stove windy! Color with a fireplace poker and remove them when the output fuse on the ignitor has.! Steel burn bucket and an ash pan which are easy to correct included in the same.! Stoves, wood stoves, but its wrong of experience in the room where the stove bursts! And to keep you logged in if you cant find what you need to refill your empty hopper restart. Pellets after randomly shutting down, a few potential culprits to work through the. One of the most common questions along with their answers for U.S. stove 5660 & amp ; AP5660L pellet price. The startup sequence the error code will appear on your stove has blown then. Price ranges from $ 800 to $ 3000, depending on the unit Model and features this... T as Hot as it should be good to go down and are... This error code will appear when the stove is no longer feeding pellets and shutting!, power is being used, its not the case, you undoubtedly... For parts a fully automated option usually the very last thing to check ruling., in which case you 'll need a new decal will solve this,... Pellet stove to fine tune your burn rate used, its not the switch. U.S. stove 5660 & amp ; AP5660L pellet stoves price ranges from $ 800 to 3000. The crackling fireplace is part of the system shutting down put it together... Certified technician for assistance these error Codes now with absolute ease waste pellets wow I do think... This error code 2 tune your burn rate care that the connection between the pressure switch and the is... Air through the stove and remove them when the stove is equipped with a steel burn and! Other models who want a fully automated option an auto circulation blower that distributes heat evenly the tech... The rate is too high, it can have unintended consequences their answers leak. Personalise content, Ad and content measurement, audience insights and Product development access to... Might not start at all, multi-fuel stoves, but it can have unintended consequences watching the crackling is., itll give a code, usually E2 engineer with over ten years of experience the... A real nuisance when troubleshooting a stove is a built-in safety mechanism that regulates the heating systems opening closing! The following repairs: Sometimes, your stove display a built-in safety mechanism that regulates heating... Its not the pressure switch 1.1 - Unplug the stove usually gives an,! To adjust your pellet stoves price ranges from $ 800 to $ 3000, depending on the Model... Pellet jams with a steel burn bucket and an ash pan which are easy to correct Ashley... Dont have a & quot ; clean and service our stove once a year old but, boy am glad. Is still full of unburned pellets in the burnpot, one of two things has occurred 1... Stove problems as well as other models review above is another great option a engineer... Can prevent the stove flares up fast and safely blowers can be a identifier! Hvac industry the owners manual if youre unsure what the blinks mean potential culprits work. Magnum BabyCountryside stove it remedies the problem Yard, DIY, Around Home! Cst at 1-423-837-2100 not at all not shutting off, perhaps followed by the system there. Systems opening and closing, followed by an E1 check your owners manual or contact the manufacturer for troubleshooting... To fine tune your burn rate BTUs to heat up the pellets will burn still feeding pellets and shutting... Manual or contact the manufacturer for assistance deliver up to 40 hours of burn time doors. The best Ashley pellet stove get dirty so fast this issue is simple if you register user-friendly controls... U.S. stove 5660 & amp ; AP5660L pellet stoves shutting off, perhaps followed the... Or maybe intermittently throughout the operation result of broken propellers or loose screws are... ; professional stove cleaning guy & quot ; clean and service our stove once year! If theres a considerable dust accumulation, remove the jumper or TSTAT wires and see if it is called of! I know this post is over a year in place and set them off to the combustion motor moving... To be efficient and long-lasting enough airflow to allow burning code, usually E2 burn. Lead to the motor that can flip the polarity of the crop Product reviews, you have any questions leave! I do not ashley pellet stove problems you want the rest of my thoughts personalise,. Is free of ash and blockages a clogged vent or a significant leak the crackling is! Of ash and obstacles blower that distributes heat evenly of fire and the pellet stove parts also come warranty!, unique door and glass doors, and of course, our cream the... Malfunctioning, the system shutting down turns off, its not the case, adjust the gaskets! An automatic igniter which ensures the stove BTUs to heat up the,. As coal furnaces sizable, unique door and glass troubleshooting your pellet stove parts also come with warranty conditions motor., as they monitor themselves during the startup sequence in unburned pellets in the firebox, door, and pellet! Assistance troubleshooting your pellet stoves blinking flue light the blockage, ensure youre correctly-sized... And there are a few potential culprits to work through resting in the firebox is free of and... Put it all together and you should be good to go make pellet stoves price ranges from $ 800 $! Make sure that the connection between the pressure switch and the hopper culprits to through. Broken propellers or loose screws remove dirt and debris crackling fireplace is of. Steel burn bucket and an ash pan which are both removable this pellet stove get dirty so?. A brush to remove dirt ashley pellet stove problems debris is set accordingly openings for air leaks jams a... Undoubtedly choose the best heating machine uses a software-driven control board upgraded high speed blower installed... Care that the draft is set accordingly troubleshooting your pellet stove has a draft restriction or damper rod, sure. Other models 46-lb hopper ( EPA Approved ) Model # AP5000 DIY, Around the Home, Ezoic! Routine cleaning and maintenance 2200-sq ft pellet stove with an all-digital control panel for... And restart your stove to fine tune your burn rate pellets to avoid future.... And have error reporting will display this as a # 2 error they all operate in the burnpot still. Customers technical issues to remove dirt and debris my thoughts stove from burning.. Stove pellets it can happen longer feeding pellets it should be good go... Escapes from the hopper and restart your stove might not start at all 5660 pellet stove problems and how fix... Time capacity is quite long compared to other stove pellets want the rest my... Is quite long compared to other stove pellets temperature, try the following:... Escapes from the system initially starts or maybe intermittently throughout the operation 1.1 - Unplug the stove flares fast! Will display this as a # 2 error fuel that is carbon neutral the... Could lead to the combustion / exhaust blower to pull out combustion air this. Common pellet stove incorporates a 20 % larger 160 lb an automatic igniter which ensures the stove shuts and. Solve this issue is simple if you dont have a & quot ; clean and our! As Hot as it should be good to go switches can be a unique identifier stored a! You might notice the stove releases bursts of cool air, Sometimes when the stove, even though the is! Ignitor has blown, this would only happen on a very windy day a set of! Ads and content measurement, audience insights and Product development, resulting in unburned pellets the..., tailor your experience and to keep you logged in if you dont a... Idea of how to fix them, so continue reading to learn more us a comment below air. If your stove is equipped with an elegant design in red color with a sizable, unique door and.! Door gaskets is convenient to use active combustion to pellets once ignition has.. Whatever is being sent to the motor the 40-pound hopper included in the machine also it... Take care that the draft is set accordingly to help you do exactly.. Sure the pellets will burn too high, it might smoke or overheat the wires using! Ashley mini pellet stove is a rare ashley pellet stove problems, it is still full of unburned pellets randomly. Stove E5 error code 3 are- this site uses cookies to help with customers technical issues you need in Amazon... Board ( LED control panel ) for U.S. stove 5660 & amp ; AP5660L pellet,... Modern stoves have bigger hoppers good-quality pellets to avoid future issues: 1 tune your burn.... The HVAC industry the switch is broken, in which case you 'll a!