You should be able to do all of those on the Unemployment Offices website. The application portal is currently closed until additional resources may become available. Saturday, 8:00 a.m. to 6:30 p.m. I understand this is a new application. Hours: Monday through Friday, You can now contact Gov2Go customer service directly via Email using AppContacter.com. If I dont hear from someone soon Im going to file a federal complaint. There should be an option to reset it online. If you see any errors in this information, be sure to let GetHuman know. Would appreciate information on this matter Jeff I have been receiving my check but they stopped two weeks ago Ive looked for work registered like I was told called for hours and hours no answer what can I do please help we are seniors and very desperate for help thanks, Ive not received my pua benefits going on three weeks when I do my job search it says its been excepted what do I need to do to receive my benefits. LIke really what do you all expect people to do in situations like this. I initially was approved for VA unemployment, but in November I received a letter that my claim was being cancelled because I have an active claim in DC. You cant talk to anyone if youve already filed a claim. Please note, in the event you are accessing this service after hours please click the button below to open an email form and we will get back with you on the next business day. I couldnt get a live person on the phone and I been calling two weeks. 800-827-1000 Hours: Monday through Friday, 8:00 a.m. to 9:00 p.m. Please login to access payment details. Are you sure this doesnt coincide with when Youngkin was voted in here in VA? Please assist, regards If I lose my house over this I WILL mass tort sue. Hours: Monday through Friday, Is there somewhere online that I can retrieve and print those forms, to retrieve benefit weeks since February? There are thousands in the same boat. It's a smart app that reminds you what's due and helps you take care of it. How are we to get help if we cant get anyone on the line. My benefits were having taxes withheld, but starting 2021 are no longer being withheld. Thanks. been trying to find out when we might recieve loss wage pay, My card keeps sayin decline but I have money up there also chip stopped working, I have tried and tried to go on the Gov2Go app but I have had no luck I really need the LWA I'm still out of work waiting to return to work on November 2nd for Roanoke City schools I hope that I don't miss out on the 300 extra a week, The app stopped working even I tried to file for the lwa then deleted it and reopened my pua claim. What is the Way2Go Card Customer service number in VA? Please consider the option of visiting an office in the vicinity. VEC customer service portal I attempted to file a claim for benefits on Monday evening to find the system shut down for maintenance. I thought I was gonna die in my sleep! A tenant must submit a complete RRP application for a landlord to receive RRP assistance. Please show me where you can go online to get a statement. To the email settings. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. I need to talk to a live representative asap as the UI Billing Statement stated that my account is over 60 days past due and it is being referred to the collection unit. They will call you back within a week. Now, I havent gotten a check in 4 months, only got a few prior. Received a letter to notify them of how much I made. Ive been trying since March 1st! I just keep getting disconnected. SIGNIN.AGREEMENT_GOV2GO ACCOUNT.TERMS Ive sent emails and faxes but have never received anything back. Your Guide to Government With Gov2Go, you don't have to know which agency handles property assessments or vehicle registration. 800-697-6947 Hours: Monday through Friday, 8:00 a.m. to 5:00 p.m. No further action is required from you at this time. I havent received my extra 300.00 weekly and I dont know why. I cannot log into my gov2gov app bc I forgot my password. ET, 800-669-8477 Im a single dad and this is a dire situation. I was told I need to get in contact with someone at VA Unemployment office and have them cancel my claim using either a HUB or IBWI remark. (3) Contact local media to publicize thisyou can begin with taking the message youve written above and cutting it into 5-10 paragraphs for easier reading, then contacting your local newspaper or TV station. Do you know how I can go about getting a letter stating how much money I collected from Virginia Unemployment in the month of October? I have been calling for months. I have not received form 1999 to file my income tax. Got a letter in the mail to call my a certain day and time because it said it was an outstanding issue on my claim. Specifically, a landlord must submit an online application via Gov2Go with a lease, ledger, and W9 as supporting documentation. No payment for 5 weeks now. How is it that all these commenters are at least intelligent enough to know how to use a smartphone\computer and navigate the internet, and yet simultaneously too stupid to comprehend that this site has absolutely nothing to do with the functionality (or lack thereof) of Gov2Go. Ive been calling and calling to update my banking information and it will not let me so what do I need to do? The VEC phone numbers.do not even allow you to hold for a live person. Please consider the option of visiting an office in the vicinity if safe and feasible (you might be required to book an appointment prior on the website). Is there somewhere online I can obtain forms to get benefits for previous weeks? How do I get through to a live representive??? I then tried Tuesday am to log in and was told I already had an account. I have been trying to get through them for the past 3 weeks and the automotive lady keep saying they are busy to call back later. Those who file a new claim can start claiming weeks for payment once their application has been processed, usually in 1-2 business days. The Gov2Go Weekly Claims function for PUA is now available. Ive spoken to the Governors office and was told VEC would reach out within 10days. I need my benefits. I have not received a dime, I have not been able to file any weeks, the website chat is always busy and they kick you off the site without allowing you to wait. In this day in age with chat features, email, etc, there has GOT to be another way. Contact Permission. Listed below are our top recommendations on how to get in contact with Gov2Go. You tell so many people that help can be had online when it cannot. Zero stress. ET For non-English speakers:Select 0 to connect to a call center agent. Its ridiculous! I called the Secretary of State office tasked with elections. The Virginia Employment. Please follow up. The Gov2Go Weekly Claims function for PUA is now available. The minlings hired can only stick to a script they know and cannot think for themselves. Please try checking the payment status online. Should I wait it out, or keep calling? For General questions about Virginia Unemployment tax dial 1-804-786-3061. Ive been calling for over a month now & cant get through can someone help me? Frustrated and disappointed would be an understatement. 8:00 a.m. to 8:00 p.m. VEC claiment site has been down since beginning of November. Don't waste your time! I, NEED TO REST MY PASSWORD BUT I THINK MY EMAIL WAS WRONG IN FILE . NO RESPONSE. Sometimes you just have to talk to a live person to get answers to your questions. Hi, i am calling to check the money status but I wasnt be able to get to the representative. Ive been calling for months but can never get anyone on the line. I got my monetary letter and pin and I also put in 3weeks of claims. Please help, How do I report my card never recievedI've been claiming weeks but still no card, I need help uploading my w2 forms for lost wages. This is 5 weeks and im going to lise EVERYTHING and NOBODY can seem to HELPPLEASE SONEONE TELL ME WHAT TO DO BEFORW I LOSE MY HOME AND EVERYTHING???? The Unemployment Office might be inundated with requested. Or get a response to my emails or to my written mail.. Out of control. I have been trying to collect unemployment benefits since the end of September 2021. You are providing false info to people. email and/or phone number) so tenants will be notified to complete their portion of the application. We should be able to edit the email receiving address. 8:00 a.m. to 5:30 p.m. If I cant go past prompts. why is this happening? Need help, have been trying to reach the Unemployment office by phone, email, and I even went to the office nearest to me and they are closed to the public with a sign stating that they are only servicing via voicemails and emails. Im 4 weeks in and they have still not verified the fax with my W-2 and the reps have told me that there is only 2 fax machines and the faxes have to physically be taken by hand from the paper fax and scanned into the system to then be processed and this sometimes takes months to be processed and they cant even confirm my fax was received. I cannot get anyone on the phone, I did get a part time job 2 months. Customer Service Phone Service Hours | Monday - Friday, 8:30am - 5pm Our peak contact periods are: 10am - 2pm, and All day Monday, and the day after a holiday If you can, please consider calling outside of those hours to reduce your time on hold. A tenant must submit an online application via Gov2Go with their appropriate supporting income documentation (this documentation will vary applicant-to-applicant). Looks like someone has to update the system. I could hear 3 voices having a conversation and they were using curse words more reason for me to believe I was just scammed out of my personal information. How to Calculate Virginia Unemployment Benefits. Didnt Virginia change their online portal to gov2go in the Fall of 2020? Gov2Go is a unique new way to take care of all your interactions with government in one convenient place saving you time, worry and frustration. How do you visit an office? 8:00 a.m. to 5:30 p.m. MT, 866-229-7389 I been calling for over 2months to see what is the issue with my unemployment i cant get nobody on the phone to talk to i havent received my unemployment in over 2months i dont know what else to do. This is a private forum and we do not have access to your claim. He has zero income and were about to lose our home. Called to check status and had issues so I called again well tried 2 days in a row finally talked to someone again she said she fixed it. I filed my unemployment claim in Aug 10 2020 and cannot get any help with why it is taking so long. That was 2 months ago. While the reps want to help me they acknowledge they are not empowered to do so and are just there to give standard answers and offer the 411 number to families that cant afford food or rent. All of this verification, when they had already sent me my monetary determination back in July. But I feel it is lacking in some parts. Do Not Sell My Information | Unsubscribe. ET VA health benefits hotline 877-222-8387 Hours: Monday through Friday, 8:00 a.m. to 8:00 p.m. Ive left messages at VEC offices. It onl te L ls him cusomer support is busy and then hangs up on him. Discover which options are the fastest to get your customer service issues resolved.. It would be nice to have the site up for filing the weekly claim but that can e called in. Have you tried setting up your PIN online? ET, How to change your address in your VA.gov profile. Even then I get different answers from each rep I speak too. A: Yes. I understand that theyre overloaded with calls, claims, etc.but there are comments on here saying the same exact thing, from last year! Applicants with pending applications (submitted prior to Sunday, May 15) should monitor their email for Gov2Go communications regarding the status of their applications. The Unemployment Office might be inundated with pending requests. Virginia Housing profile and account data hasbeen transferred to the new RRP Gov2Go platform for future applications. Get Started Why use Gov2Go? I am a single parent and have always held a job and provided for my family with no help from the government. ET, 855-829-6636 Benefits should begin May 1. I have the same problem last week. Some localities have further restrictions; check with your county. If you consider it safe, please visit an Unemployment Office in the vicinity. I applied back on Oct 2020 and was sent all information non mail and started my weekly claims. Your email address will not be published. Any suggestions on what I need to do now? 6637 Wilson Blvd, Suite K106 Arlington, VA 22203 Virginia Department of Social Services Job Count Top Occupations Advertised Online for February 25, 2023 Registered Nurses Computer Systems Engineers/Architects Software Developers Retail Salespersons Computer Programmers 0 2.5k 5k 7.5k. If you suspect that a fraudulent application has been submitted or fraudulent supporting documentation, please email rrpsupport@egov.com. Federal government websites often end in .gov or .mil. Looking for direction on how to get tax withholding corrected, I am almost done with everything!!!! ET I put in all correct information with my job searches. I have now scheduled another appointment. This has been going on since December, if memory serves me correctly. I have tried calling for 2 weeks to request my PIN because my bank account has changed. The agency will not complete the approved process until the duplicate case file is deleted. I have e little girls 2,6,8.We are STRUGGLING! A Detailed Look At Pandemic Emergency Unemployment Compensation In Virginia. You can continue chasing the office/check your status online at regular intervals until payments normalize. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). All I need is a pin but I cant get it because Im either hung up on or left on hold for over half an hour before being hung up on. I need my 1099 to do my taxes and when I have been able to get on, it kicks me out, says cant confirm my digital identity even after I set up the login information and account in the new CSS online!!! It's our job to connect people, technology and government. The system is completely broken. !and have not contacted me!!!!! Very sad and frustrating!!! 8:00 a.m. to 7:00 p.m. To access your account, visitGov2Goon your computer or download the Gov2Go app on your smartphone to create an account. Two weeks ago I made a phone appointment that was scheduled for today and nobody called. They refuse to answer email and the 1800 number is a non working number, meaning its just a recording. Please try resetting the PIN on the Unemployment Offices website. How do I get someone to cancel my claim? Secure Email Use for confidential answers to account questions. Hours:Monday through Friday, Learn more, watch our video I tried the live chat also and it just over and over again tells me I entered wrong pin and waiting for an agent that never connects and then it cuts u off. Please allow one week before calling to check on the status of your payment. Richmond, VA 23219, Tenants and Landlords - For information about Rent Relief call 1-833-RENT-RELIEF or email rrpsupport@egov.com, Virginia Department of Housing and Community Development, https://www.chesterfield.gov/569/Social-Services. How am I supposed to submit information that is required by the gov. Where are they located? Cannot get into the portal and after making the initial claim with customer service even after reset of the login. It should be available for download from the departments website. PLEASE CORRECT THIS SO I DO NOT HAVE THIS PROBLEM THIS SUNDAY. The https:// ensures that you're connecting to the official website and that any information you provide is encrypted and sent securely. Richmond, VA 23218 804-786-2211 Visit the Governor's Website State Government Directory If you prefer to speak to someone, call (804) 786-0000 for the state government operator to help best direct your inquiry. The VEC was just settled a lawsuit in May in 2021 for failure to my out 92,000 in benefits. This is completely unacceptable and the system is absolutely broken and the only people that benefits seekers can talk to are not able to help and can only tell seekers to keep waiting. Its a scam. Can this 1099 be accessed electronically? I still have not been approved for one penny as of today, January 19, 2022. If you are facing a potential eviction, call 1-833-NOEvict (1-833-663-8428) or visit evictionhelpline.org. 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