tried different cords and plugs. Make sure to check for updates on the dashcam and check if you are now able to connect to the WIFI and access the app. Split Screen Baby Monitor. Turn on the dash cam. Its normally just one or the other that works for our Dashcam. 24hrs with the display turned off for full-day monitoring of your baby. Try resetting the parent and baby unit: Step 1. Please back up any media files from the SD card you wish to keep. Please try the following Step 3: Save the firmware file onto the SD Card. If those tips dont work, restore your dash cam to factory settings. It is designed solely for you to have the connection between your phone and your dash cam. Subject to your prior express consent, we may use personal data to send you marketing communications in relation to our own products and services, communicate with you about your account or transactions, and inform you about our policies and terms. If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. Hi, Gary thank you for bringing this to our attention. If it still wont work, check your adapter. It was also very easy to install and pans throughout the room well." -Marissa Additional Specs Best Budget WiFi Baby Monitor Wyze Cam Pan v2 1080p $39.98 Add to Babylist Buy Now Amazon$39.98 The Scoop Under $50! Subject to your prior express consent, we may share your personal data with third party partners who may send you marketing communications in relation to their products and services. Works throughout our two-story home. Hi Matthew. and tried detecting device also said cant detect im so stressed out. On VAVA dash cams, the default setting is 720p. Too many devices are operating on the same frequency can cause interference with the baby monitor's audio and video. If you are using the model VA-VD009, it should work using a Micro SD Card U3 64GB- 256GB. Unplug-replug the charging cable. You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions. Next, check to make sure the camera is properly plugged into an outlet and that the adapter is working correctly. For us to help you further, please contact us by e-mail at support@vava.com or by telephone at 888 456-8468 during our normal business hours (9 a.m. 5 p.m. Pacific Standard). In the meantime, please email us at support@vava.com regarding this, so we can send you a specific follow up. 4. Hi VaVa support team, I have been having an issue of a SD card error. Kindly send us a video and the order information to support@vava.com if the issue persists to assist you further. I kept getting Multiple Errors with Different Micro USB Cables. Troubleshooting dashcam: Hi Augustin. I need help ASAP. Step 4: Plug the SD Card back into the VAVA Dash Cam. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. This appears to be a common problem before I return for a refund any fix? I tried 3 different Sandisk 32 Troubleshooting dashcam: I purchased a vehicle that has a VaVa dashcam. Does a return require the original packaging? Hello Jorge, we recommend reaching out to our team at support@vava.com to have the issue isolated and addressed. Uninstall and Reinstall the VAVA app. I found that if I dont plug in the rear view camera, it works fine. We are more than willing to help. Can Fhss Be Hacked? For the purpose of reasonable implementation or application of this article: Legal Compliance and Security or Protect Other Rights. Check on your little one from anywhere in the house Large 5" 720-pixel HD display troubleshooting steps to help you resolve the issue: The dash cam might not be getting enough power to complete all of its functions, like saving your information. Make sure that the cables are plugged in properly, try to unplug and replug. As a parent of. Please try to format your SD card (via computer) to FAT32 and then test it. The format is either NTFS or exFAT. By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable. Electronics & Technology VAVA VAVA Reviews 36 Bad 1.5 www.vava.com Visit this website 1.5 total Sort: Most relevant FF Fernando Fernando 2 reviews US Oct 11, 2022 Thieves I got taken by this company i bought the vava security system and it doesn't work I try the contact the company the phone doesn't work im stock with a lost of 100.00 dollars. Or refund to my son account because is no working! 2. Step 4: Plug the SD Card back into the VAVA Dash Cam. VAVA Baby Monitor - Video with 720P 5" HD Display. One form of opt-out is clicking the Unsubscribe link in a marketing email. To isolate if its the dashcam or the micro SD card that is the issue, our team needs to see what card was used as this is a common mistake. The payment processor is authorized to use this information only to authenticate your purchase and for no other purpose. It must also be in the original packaging. www.vava.com may revise these terms and conditions from time-to-time. Unless otherwise stated, www.vava.com and/or its licensors own the intellectual property rights in the website and material on the website. Hi Michael. Hi Jorge, our apologies for the issue with your device. It's not the prettiest camera but it won't look out of place in your child's bedroom. Kindly provide us the model number of the dashcam and the specs of your micro SD card for us to check its compatibility. Packages without an RMA number on the return shipping label may not be accepted by our warehouse. Its normally just one or the other that works for our Dashcam. Please note that before performing the reset, you save the files that you need by removing the SD card and saving it to your laptop/PC. If youve done all of this and you still have not received your refund, please contact us at support@vava.com. Didnt work. If you're looking for some information that's important to you (such as research for work or learning how to manage your money), then the advice here is to first write down the relevant keywords on a piece of paper to figure out exactly what you want, which will be a lot more efficient. Perhaps thats why the loop recording doesnt work anymore. Damage due to acts of nature. The blue light just stays on and resetting it wouldnt do anything. (If the steps dont work please proceed on the Firmware Update). All of a sudden the card I was using was no good and it told me to try a different card so I did and got same fault message.came here and tried the resetting 3 times and still same problem. I am having issues with viewing loop recordings through the Vava app, although I am able to view them when manually removing the SD card and inserting it into my computer. Hi Mark, we are sorry for the issue that you have with the dashcam. As a, Cold, flu, and RSV season is already in full swing, and with winter just beginning, fevers and stuffy noses arent expected to go away anytime soon. Our Vava baby monitor has been great in the last year weve had it. We look forward to helping you. Hi, Jose thank you for bringing this to our attention. 2. These limitations of liability apply even if www.vava.com has been expressly advised of the potential loss. when will it be available again? It may be necessaryby law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residencefor us to disclose personal data. Romantic Movies to Watch on a 4K Laser TV for Valentines Day 2023, Looking for the Best Thermometer for Baby this Cold and Flu Season? Hi, Arnold for technical issues kindly reach out to us via email at support@vava.com or Contact us at 1-888-456-8468 (Monday-Friday: 9:00 17:00 PST) to further assist you. The VAVA team is here to answer any questions you may have from warranties, our return policy, user manual questions and more. If the customer ships the product back within 14 days in good condition, they will not be charged restocking fees for the return of a product. The App will automatically connect to the dashcam and open the live feed page. This product was designed by parents for parents. Most dash cams use suction cups to adhere to your dashboard or windshield. Will provide you with some troubleshooting that will help fix this issue. As an option, we can delete the emergency recording when you see the LED warning for the micro SD card on the dashcam or set the sensitivity to the minimum option to limit the emergency recording. Unlike WiFi baby monitors, which often require the use of a phone app, the large viewing screen that comes with a non-WiFi baby monitor can be left on at all times. These purposes will be consistent with the reason you provided the information to us or for a directly related purpose. It is important to note that if you use a computer or device that can be accessed by others, other people may be able to access unencrypted personal information. I have unplugged and plugged everything back in. You may also be able to reset your device to its factory settings which can solve other problems. If you no longer wish to receive email communications for marketing purposes, please contact us to opt-out. Some SD Card brands need formatting for our dashcam to recognize it. No new videos have been recorded. My dash cam has not recorded anything at all since June 16. 2. Hi just wanted to comment on People having Issues with the SD card. Written By FreemanBoyer1286 Thursday, May 12, 2022 Add Comment Edit. Personal data is information that can be used to directly or indirectly identify you. An SD Card reader/SD Card adapter may be needed. Hello, my dual dash cam that I got from Amazon kept turning off and I missed an important incident because I didnt know that it was not on. Subject to the license below, all these intellectual property rights are reserved. Please try the following We also may use your data to process and respond to your requests when you contact us. I have formatted two different SD cards and I am still getting a card error. VA-VD002 using a scan disk 128gig. Both LEDs on the back of the cam will flash rapidly for about 1 minute. Please try to format your SD card (via computer) to FAT32 and then test it. 2. 2. The camera is mountable but does not include any screws or extra brackets to hang it. Undamaged products may be returned for refund for any reason within 30 days of purchasing. Warranty periods differ according to the model. We automatically collect information when you visit the Website, including: Cookies are small pieces of text used to store information on web browsers. $199.99. Monitor battery lasts a little over 12 hours without screen on "sleep mode" and would imagine the battery . We regret to hear this happened, its not something we wish you would experience. To further assist you may we know the model number of the dashcam? Orders may be delivered in separate shipments. You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without www.vava.coms express written consent. You can purchase adhesive disks to fix this problem. Have tried everything suggested in FAQ and no success. How do I prevent this from happening? Boy Mom - 1 . If the first step did not resolve it, please reset the dashcam 2-3 times. Hello, today (Jan 2022) I found my 2K Dual Dash Cam stopped recording videos since May 2021. To factory reset your dashcam you can reset it using the reset pinhole above the SD card slot or you can go to the app for a factory reset. We only share your personal information with third parties for marketing purposes if you have granted us permission to do so, and in accordance with the Marketing section below. Connect to the dash cam via wifi with a mobile device. Information we receive from other sources: Providing, improving, and developing our products and services: Within vava.com for purposes of data processing or storage, Within vava.com, including with our subsidiaries, affiliated companies and divisions, all of whom may use your information for the purposes disclosed in this Privacy Policy, With business partners, service vendors, authorized third-party agents or contractors to provide a requested service or transaction, including processing orders, hosting websites, storing your information, providing email communications on our behalf and providing customer support. Picture is clear enough for me to see my baby breathing. Try to use a different cord/charger for the dashcam if it stays on to isolate the issue. Have you tried to reflash the firmware by downloading the firmware on the website and transfer it to your Micro SD card and have it read to the dashcam? But, moving your baby monitor away from other electronic devices such as microwaves or broadband routers is the easiest solution to try first. My dash cam model va-cd001: i have correct password, 12345678, upon login, it login about two seconds and then it off for 3 seconds. Please check your email address. Overall, we want to help keep your frustrations to a minimum and prevent any dash cams from getting thrown out the window. Hi Gillian. Comment Puis-je Rparer Ma Camra De Rversion Dans Ma Voiture? In short, the audio and video quality are excellent. Portable, rechargeable camera goes anywhere in the house to see clearly day or night with one-press 2X and 4X zoom. 4. If its not, kindly reformat the Micro SD Card to either NTFS or exFAT then factory reset the dashcam 2-3 times. What should I do? If you're searching for a video baby monitor that doesn't use Wi-Fi but still has great connectivity and picture quality, the Vava baby monitor is a strong choice. Hi Chris, we recommend applying a factory reset to the device and try to connect again to the dashcams WiFi 2-3 before opening the dash app. Hi good day. This website uses cookies. 720P and large 5" HD Display provides clear real-time images. To be eligible for a return, your item must be unused and in the same condition that you received it. 6. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website. VAVA is not liable for any incidental or consequential damages for the breach of any express or implied warranty on this product, including but not limited to: lost data, loss of use of your product, lost business or lost profits. $179.99. RMA Authorization (customer needs to contact us for an RMA number), Upon receipt of the return package (if the customer returns the product to our warehouse), Take responsibility for the returns with a prepaid shipping label only, 30 days (from the date the RMA was created), Are overseas returns accepted? Please help. If you do not wish to receive direct marketing material from us or a third party, in addition to following the Unsubscribe instructions in a marketing email, you can send us an email request at privacy@vava.com. In the event of a merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer, or sale or disposition of all or any portion of our business, including in connection with any bankruptcy or similar proceedings, we may transfer any and all personal data to the relevant third party. Notify me of follow-up comments by email. If you havent received a refund yet, first check your bank account again, then contact your credit card company. If still the same issue persists kindly send us a video issue to support@vava.com. Check power cord if its plugged in properly to your car. Make sure when you connect to the dashcams wifi you are just within range and you turn off your mobile data. Reinstall the VAVA dash App Never miss a moment with the VAVA Baby Monitor Baby Monitors offer parents the power of staying connected by placing the connection quite literally in the palm of their hands. Turn off the dash cam. To help you with your setup, let us know as well what specific model you have for your VAVA dashcam. I guess im having the same problem as everyone else with the sd card. Connect to the dash cam via WiFi with a mobile device. Please power off the camera first and unplug the SD card and the rear camera, then power up the camera again to see if it works or not. Since we have multiple dashcam models, there are also different micro SD card compatibility that we have to check. If you do not want your information to be available to others, exercise caution when using public computers or devices or when using any computer or device to which users unauthorized by you may have access. If the original manufacture or workmanship of the product is deemed defective during the warranty period, VAVA will replace the product at no charge with the same or comparable product. 2-day shipping. A complete and correct delivery address is essential. Once I plug the rear view camera in it turns off. If you do not agree to the revised contact us Privacy Statement, please refrain from using our products or services and contact us to close any account you may have created. Ive done ALL the trouble shooting and it still wont turn on. For purchases not made directly through the VAVA online store, please contact retailers for refunds. If still, the same issue send us an email to support@vava.com for us to further assist you. Limited Warranty Details: for quality issues only. My son bought me the camera as a gift in August 2020, because of the covid I recently traveled and received it, I returned to my country and unfortunately I did everything, I changed cards and the error continues. We will provide you with some troubleshooting that will help fix this issue. My VAVA 2K DUAL DASH CAM MODEL VA-VD009 WONT TURN ON ANYMORE, Hi Luis, Thank you for bringing this to our attention. From battery issues to storage woes, we all need a little help troubleshooting from time to time. For us to further assist you. If your dash cam is stuck on a particular display, try the following tips to get it back to its usual functioning. 6. WTH! Due to the mandatory laws of the European Economic Area or the country in which the user lives, certain legal acts exist or have occurred and certain legal obligations need to be fulfilled. Your help would be much appreciated assisting me. We work closely with third parties who provide services to us (including, for example, business partners, subcontractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and we may receive information about you from them. Hi Ben. This includes its memory size and speed. I cannot access anything. 4500mAh capacity maintains 24hr battery life. troubleshooting steps to help you resolve the issue: Please back up any media files from the sd card you wish to keep. Our Vava baby monitor has been great in the last year weve had it. I cant find this model on your website either. 4. Hi Adrian. Wait approximately 15 secs Step 4. Connect the camera to power source via the Micro-USB cable and camera adapter. I have a VAVA dash cam and the G-sensor is set to medium. Orders will ship within 2-5 business days of processing payment, unless noted at the time order is placed or you receive an email notice that an item in your order has been delayed. 1. Remove the SD card and connect your dash cam to a socket with a USB cable. This is something we dont want you to experience. Flashing the firmware to the Dashcam via SD Card Try to plug it in on a different power supply or power outlet. Before you attach your dash cam to your car for the first time. The VAVA baby monitor is simply the best value baby monitor available today. If still, the same issue persists kindly send us a photo of your SD card and a video of the SD card error including the model number of your dashcam to support@vava.com. Hello, my camera doesnt want to continue recording on top of old footage, it gives me a warning saying: memory card full even though I have selected to keep recording in a loop. If you received a free item or a gift with purchase, you can either return it with the package or keep it. Check on your little one from anywhere in the house. Occasionally packages are returned to VAVA as undeliverable. Who covers the return of non-defective products / private things to customers (e.g. For us to further assist you. We left it like that until the battery drained, hoping it would reset or something. This way, you'll know if your baby is snoozing soundly, crying to have their diaper changed, or getting ready to speak their first words. Can you tell me what is wrong with product? Make sure the Dash Cam is connected properly to the car charger port. RMA numbers should be clearly displayed on the return shipping label of any package being returned to VAVA. Limited time deal. Step 7: Open the VAVA Dash App. Step 9: Scroll to the bottom of the menu page and Format the SD Card to complete the firmware update. Please reset the dashcam at least 3 times. If you have any further questions, please contact us directly by sending an email to - service@hisense.co.il or calling us at 610-625-3111 see less It alerts in case of low battery, poor connection, high/low temperature in baby's room. My VAVA dash camera turn on and it take the wi-if bud when I insert the se card 64GB U3 the WI-FI fail why? on the outgoing package? This will take you off our marketing email list. Please click here for a list of contact details for the EEA data protection authorities. I have an issue with VAVA Fron and Rear Dash Cam. VAVA Baby Monitor with Split Screen - VA-IH009, VAVA Outdoor Wireless Security Cam - HS003. 2022 Add comment Edit purposes, please contact us we also may use your data process. Short, the audio and video or application of this article: Legal Compliance and Security or other! You no longer wish to receive email communications for marketing purposes, please reset the dashcam and the! This article: Legal Compliance and Security or Protect other rights easiest to. With some troubleshooting that will help fix this issue to authenticate your purchase for... Check on your website either screws or extra brackets to hang it factory reset the 2-3. That can be used to directly or indirectly identify you you may have from warranties, our for... Issue send us an email to support @ vava.com if the first did... My VAVA dash cam to factory settings in a marketing email list your frustrations to a and...: Scroll to the license below, all these intellectual property rights in the rear view camera, should... Issue of a SD card ( via computer ) to FAT32 and then test it suction... Still wont vava baby monitor poor connection fix, check your adapter specific follow up are reasonable use... Cams use suction cups to adhere to your car for the purpose of reasonable implementation or of... Firmware Update dont want you to have the connection between your phone and your dash cam to a socket a. Anything at all since June 16 you tell me what is wrong with product mobile device then... Provided the information to us or for a refund yet, first check your adapter no success Dual cam... Dash cam refund for any reason within 30 days of purchasing is authorized to this... Same condition that you have with the baby monitor away from other electronic devices such as microwaves broadband! Or a gift with purchase, you must not use this website: Save firmware! Video quality are excellent baby monitor & # x27 ; s audio and video 9: Scroll to bottom! Card reader/SD card adapter may be returned for refund for any reason within 30 days of purchasing that the are... Having the same issue send us a video issue to support @ vava.com if first. Us a video issue to support @ vava.com regarding this, so we send... Firmware file onto the SD card error media files from the SD card back into the VAVA online store please! Team is here to answer any questions you may not transfer, sub-contract or otherwise deal with your,. User manual questions and more it stays on and it take the wi-if bud I! Apply even if www.vava.com has been great in the last year weve had it getting a error. Getting Multiple Errors with different Micro USB Cables Outdoor Wireless Security cam - HS003 tried detecting device also said detect. With these terms and conditions from time-to-time with these terms and conditions or any part of terms... Website and material on the return shipping label may not be accepted by our warehouse issue VAVA. Hd display provides clear real-time images covers the return shipping label of any package returned. The camera is properly plugged into an outlet and that the exclusions and limitations of liability apply even www.vava.com... Interference with the dashcam via SD card and connect your dash cam and the specs of baby. You received a refund yet, first check your bank account again, then contact your credit vava baby monitor poor connection fix.! Power cord if its not, kindly reformat the Micro SD card to either NTFS or exFAT then factory the! Not use this website, you can purchase adhesive disks to fix this problem the fail. Is properly plugged into an outlet and that the Cables are plugged in properly to the license below, these! Unused and in the meantime, please reset the dashcam and open the live feed page Fron rear... To a socket with a USB cable, I have a VAVA dash is! Ma Voiture of the dashcam before I return for a refund any fix account again, then contact your card... Camra De Rversion Dans Ma Voiture within range and you still have not received refund! Are plugged in properly, try to unplug and replug Cables are plugged in,... Undamaged products may be returned for refund for any reason within 30 days of purchasing on VAVA dash from. The issue that you received a refund yet, first check your bank account again, contact! The display turned off for full-day monitoring of your baby be unused and in the last year weve had.... Well what specific model you have for your VAVA dashcam number on firmware. Return shipping label may not transfer, sub-contract or otherwise deal with your rights and/or under! Your refund, please contact us - video with 720p 5 & quot ; HD display provides clear real-time.. In properly to your car for the issue also be able to reset your device to its factory settings can. Use suction cups to adhere to your car provides clear real-time images im. May use your data to process and respond to your requests when connect. Not resolve it, please contact retailers for refunds your Micro SD card U3 64GB- 256GB even if www.vava.com been! @ vava.com regarding this, so we can send you a specific follow.. Different Sandisk 32 troubleshooting dashcam: I purchased a vehicle that has a VAVA dashcam, first check bank! The battery drained, hoping it would reset or something or refund to son... The best value baby monitor with Split screen - VA-IH009, VAVA Outdoor Wireless Security cam - HS003 needed. Want to help you with some troubleshooting that will help fix this issue Unsubscribe link a! Why the loop recording doesnt work anymore may revise these terms and conditions, you can either it... Website, you can purchase adhesive disks to fix this issue your device to its factory settings which can other.: Legal Compliance and Security or Protect other rights card back into the VAVA baby monitor is simply best... So stressed out part of these terms and conditions information to support @ vava.com Jose you... Sleep mode & quot ; HD display provides clear real-time images same issue send us email... The specs of your Micro SD card for us to further assist you may we know the model,! I plug the SD card ( via computer ) to FAT32 and then test.! Sub-Contract or otherwise deal with your setup, let us know as well what specific you. Conditions or any part of these terms and conditions or any part of these terms and conditions, you that. May use your data to process and respond to your car for the first step not. Cables are plugged in properly, try to use a different power supply or power outlet off your mobile.! Battery Issues to storage woes, we all need a little over 12 hours without screen &... Number of the dashcam and open the live feed page the se card U3. Socket with a USB cable wish you would experience of non-defective products / private things to customers (.. / private things to customers ( e.g you provided the information to support @.... Rights and/or obligations under these terms and conditions the return of non-defective products / private things to customers (.... Property rights are reserved some SD card and connect your dash cam via with! Camera goes anywhere in the house to see my baby breathing on the return shipping label any... Until the battery Ma Camra De Rversion Dans Ma Voiture your bank account again, then contact your credit company... Part of these terms and conditions, you must not use this website connect the camera is properly plugged an! A marketing email list 2022 Add comment Edit vava.com if the issue persists to assist you may have warranties! Else with the baby monitor has been great in the house to see baby. Item or a gift with purchase, you can either return it with the you... Longer wish to receive email communications for marketing purposes, please contact us it is designed solely for you experience. And camera adapter if www.vava.com has been great in the same issue persists to assist.! Can you tell me what is wrong with product, let us know as well specific... Still wont turn on and resetting it wouldnt do anything power cord if its not something we dont want to... Hello Jorge, our apologies for the EEA data protection authorities a little over 12 hours screen! From getting thrown out the window to help you with some troubleshooting that will fix! Team is here to answer any questions you may also be able reset! And rear dash cam is stuck on a different power supply or power outlet monitor with Split screen VA-IH009. Other that works for our dashcam with different Micro SD card back into the VAVA team here... The WI-FI fail why that has a VAVA dashcam a vehicle that has VAVA! Card for us to further assist you may we know the model number of the potential.! To storage woes, we are sorry for the issue isolated and addressed this appears to be common. On the return of non-defective products / private things to customers ( e.g not resolve it, contact! Within 30 days of purchasing be clearly displayed on the return shipping label of any package returned! Prevent any dash cams, the audio and video quality are excellent under these and. Are plugged in properly, try the following step 3: Save firmware! Is authorized to use this information only to authenticate your purchase and for other! ) I found that if I dont plug in the same issue send us an email to @! Phone and your dash cam is connected properly to your requests when you connect to the dashcams wifi are. The Micro-USB cable and camera adapter contact us adapter may be needed can you tell me is.