Correct answers are available for this post. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Verizon 5G Internet Gateway (ASK-NCQ1338) Software Update Failure ascottallison Enthusiast 07-10-2022 08:03 PM I subscribed to 5G Home Internet 2 months ago and since then the ASK-NCQ1338 gateway has remained on the firmware that it shipped with, even though an update came out over 2 weeks ago ( 222146 ). My GL.iNet router which flagged the NAT issue before shows all clear. This does fix the double NAT issue when using your own router connected to the Internet Gateway. 5G LTE Routers, like the Verizon Internet Gateway and Peplink MAX BR1 Pro 5G, support an LTE feature called "carrier aggregation.". Here's how to view the Wi-Fi name and password for your Verizon Internet Gateway(ARC-XCI55AX). Software Version: 3.1.1.27 I know there's lots of other customers in the same position as I am. Here's how to view the SIM card number associated with your 5G Internet Gateway. Due to inactivity, your session will end in approximately 2 minutes. The current software update includes: Verizon Internet Gateway (ARC-XCI55AX) Software Update. Get up to $500 when you, 24/7 automated phone system: call *611 from your mobile. Here's how to restore your Verizon Internet Gateway(ARC-XCI55AX) to factory default settings. Due to inactivity, your session will end in approximately 2 minutes. -tons of metrics, Wi-Fi channel analysis, adjust transmit power from 1-100, port forwarding -DMZ -tons of logs -remote administration using https -DDNS Updater built in! Here's how to enable / disable data for your Verizon Internet Gateway(ARC-XCI55AX) from the admin page. From the 'Device Settings' screen, click Check for new version . I subscribed to 5G Home Internet 2 months ago and since then the ASK-NCQ1338 gateway has remained on the firmware that it shipped with, even though an update came out over 2 weeks ago (. The details: Check the Software Updates page to see if your device's most recent software version is listed. Please sign in again to continue. Here's how to change the Wi-Fi broadcast settings for your 5G Internet Gateway. Step-by-Step Guide to Removing the Verizon 5G Internet Gateway SIM card. Here's how to change password or rename your Guest Wi-Fi network on your 5G Internet Gateway(LVSKIHP). Due to inactivity, your session will end in approximately 2 minutes. Here's how to find the Wi-Fi password / key for your 5G Internet Gateway. Here's how to view the phone number for your Verizon Internet Gateway(ARC-XCI55AX). To view the SKU, refer to View Device SKU. I also cannot reboot the router from "my Verizon" app: every time I do it cannot reconnect without me physically disconnecting the power connection. This online tool will help you identify and resolve problems with your device. SIM Card Verizon Internet Gateway (ARC-XCI55AX) - View SIM Card Number We're always striving to improve your experience, but we understand that you may be experiencing connectivity issues due to a recent software update on the 5G Internet Gateway. *Unavailable for Verizon Internet Gateway for Business (ASK-NCQ1338E). This User Guide can help you get the most out of your Verizon Internet Gateway (ARC-XCI55AX). This limitation applies to the white Verizon 5G Internet Gateway for Home Internet (ASK-NCQ1338 and ASK-NCQ1338FA) as well as the black Verizon 5G Internet Gateway for Business (ASK-NCQ1338E). I've tried rebooting the box and unplugging from power for 10 minutes, but it still refuses to download the new firmware. WPA2 will now be the lowest Wi-Fi security setting / option available. Before you get started, you will need the following: Be careful not to damage your Verizon Home Internet Gateway while disassembling. Learn about set up, advanced feature use and navigation. We have even created a Peplink MAX BR1 Pro 5G External Antenna Guide to assist with MIMO antenna kit installations! Here's how to view the software version your Verizon Internet Gateway(ARC-XCI55AX)is running. Here's how to view the software version your Verizon Internet Gateway(ARC-XCI55AX)is running. It features a . For more information, please see our Here's how to change the admin password to manage settings for your 5G Internet Gateway. 5G Home Plus. We'll talk more about this in the next section of this guide. Here's how to turn the Internet of Things (IoT) network on and off to connect smart devices such as doorbells, lightbulbs, etc. By using external MIMO antennas placed outside your building, you can bring the faster LTE data rates from outdoors into the 5G LTE Router with much less signal loss. What Causes Dropped Calls for Smart Phones? Step 3: Remove the #1-size phillips-head screw located below the rubber pad. We apologize for the inconvenience and we're working on having your service back to normal by 4/12/22. This user guide can help you get the most out of your device. Extend your session by clicking OK below. If your signal strength, measured as RSRP (Reference Signal Received Power) in 4G LTE and 5G networks, is stronger than about -100 dBm, a stronger signal won't speed up your connection any further. By enabling it, it gives you almost all the channel options for 5Ghz to choose from. Verizon is pleased to announce a software update for your device. The update, called 0178, comes with a number of fixes. Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Below is a summary of some of the major changes: The webGUI format will be completely redesigned. There was an intermediate update in November, 1.2102.00.0117, but it was never added to T-Mobile's support page and was apparently only applied to replacement units sent to customers and never pushed to existing units. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Please sign in again to continue. Release date: 06/22/2022 Join Us in Asking Verizon to Add Support for External Antennas! Here's how to restore your Verizon Internet Gateway(ARC-XCI55AX) to factory default settings. Release date: 01/17/2023 Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Looking to get the best possible data rates from your Verizon 5G Internet Gateway (ASK-NCQ1338, ASK-NCQ1338FA, or ASK-NCQ1338E)? Here's how to restart your 5G Internet Gateway. 306 8.1K views 6 months ago The race is on and Verizon just took a leap forward with a new firmware update that adds a key feature to outshine T-Mobile 5G Home Internet especially for. Since the Verizon 5G Internet Gateway supports a 4x4 MIMO connection, to get the fastest data speeds possible we highly recommend 5G LTE Routers that also support a 4x4 MIMO connection via four external cellular antenna ports. The problem is serious because the current firmware (220745) will randomly disconnect for 13s, approximately once or twice a day. Here's how to properly mount your 5G Internet Gateway on a window. No way to manually update that I can tell. Have a phone you love? My gateway got updated remotely last night to firmware version 5.33.117.1. It updated automatically at 11:00pm Pacific Time to version 3.1.1.21. The Nokia gateway was the first 5G-compatible gateway T-Mobile released for their Home Internet service. Please sign in again to continue. I'm using the Verizon cube for C-Band 5G. Using an external MIMO antenna outside your building, pointed at the nearest tower, can help you get the fastest 4G LTE and 5G data rates possible. In this guide we'll describe the two best options we have found to provide an improvement in their Verizon Home Internet data speeds. Verizon 5G Internet Gateway (LVSKIHP) - Restore Settings to Factory Defaults Here's how to restore your 5G Internet Gateway to factory settings if it crashes, resets, freezes or runs slow. Due to inactivity, your session will end in approximately 2 minutes. Improvements to IP Passthrough feature, including scenario where the gateway would get stuck in IP Passthrough / webGUI would be inaccessible. Here's to change the password needed to connect to Wi-Fi on your Verizon Internet Gateway(ARC-XCI55AX). Please escalate. BTW Verizon did make some adjustments on their end which seems to have stopped the frequent random internet connections dropouts and resultant IP changes, Verizon 5G Internet Gateway (ASK-NCQ1338) Software Update Failure, Re: Verizon 5G Internet Gateway (ASK-NCQ1338) Software Update Failure, Have a phone you love? However, many of the higher frequency bands aren't able to penetrate into buildings. From the Router Home screen, click System Settings . This helps increase data rates, but only up to a point. Software Version: 3.2.0.5 This software update has been tested to optimize device performance, resolve known issues and apply the latest security patches. Due to inactivity, your session has expired. "We hope you're enjoying your 5G Home Internet service. The firmware upgrade over-the-air (FOTA) process can take several minutes to complete. What's changing: You won't be able to use the sim with your own modem. Due to inactivity, your session has expired. For the Spring-Contacts to meet and enable the system to recognize Wifi and Cellular Antennas, the enclosure must be fully reassembled. Here's how to access the admin page on your Verizon Internet Gateway(ARC-XCI55AX). Here's how to view device info (e.g., Wi-Fi key, WPS, etc.) Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Here are the best steps for optimizing the position of your Verizon Internet Gateway (ASK-NCQ1338): This process is simple but effective if you haven't already optimized the position of your Verizon Internet Gateway, however this method will likely provide only a small improvement to data speeds compared to Option #1. I just noticed a new firmware was posted today. Here's how to view the stock keeping unit (SKU) on your Verizon Internet Gateway(ARC-XCI55AX). Order Online. Carrier aggregation allows the 5G LTE Router to connect to multiple cellular bands simultaneously. Get up to $500 when you, 24/7 automated phone system: call *611 from your mobile. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Here's how to test the firewall settings for your Verizon Internet Gateway (ARC-XCI55AX). Privacy Policy. Is this the most current? The layout and advanced router settings will see several changes. Due to inactivity, your session has expired. Release date: 04/12/2022 Due to inactivity, your session has expired. Fecha de lanzamiento: 01.17.2023. Here's how to create a wired Ethernet connection from a computer to your 5G Internet Gateway(LVSKIHP). The details: Below is a summary of some of the major changes: For more detailed information, please reference the device user guide for the latest details. This is happening on my iPhone and Mac using Safari and Edge. Modem/System recovery improvements to reduce recovery time for modem crash scenarios. That means they can use the same wireless spectrum to send more data per second. NOTE: These Verizon 5G Internet Gateway models do NOT support the use of external antennas. Here's how to configure parental controls for your Verizon Internet Gateway(ARC-XCI55AX). From the General Information screen, click Check for Software Update . I noted they added "IP Passthrough" among alot of other "fixes". Here's how to configure LAN settings on your Verizon Internet Gateway(ARC-XCI55AX). Got the newer Verizon 5G Home Internet Gateway with SKU: ARC-XCI55AX (as shown on the bottom of the device)? Verizon 5G Internet Gateway (ASK-NCQ1338/FA/E) Optimization Guide By Carrier Accessories Enterprise Solutions Hotspot Guides Verizon 5G Internet Gateway (ASK-NCQ1338/FA/E) Optimization Guide Account Cart Verizon Internet Gateway (ARC-XCI55AX) - Support Overview. on your Verizon Internet Gateway(ARC-XCI55AX). I'm really excited to get the IP Passthrough feature working (I may cancel T-Mobile Home Internet because they don't have this feature). Please sign in again to continue. I really don't want to interrupt the internet use in the house to wait for the gateway to get activated as a primary router. Here's how to properly mount your 5G Internet Gateway on a wall. One big misconception about external antennas is that external antennas primarily help you increase your data rates by increasing the signal strength, but that's not the case. The router arrived with a 1.04.00.10 firmware, which doesn't have any option to update it in the UI. Here's an overview of the LED indicators on your Verizon Internet Gateway(ARC-XCI55AX). The higher gain on these antennas can give you better performance, but only when you have a clear view of the tower. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If your Internet Gateway is having power issues, view this info. To check firmware version. Here's how to perform a signal test for your 5G Internet Gateway. So far so good. Verizon 5G Internet Gateway - Support Overview. Get up to $500 when you. 9K views 6 months ago Verizon stealthily released a new 5G Home Internet Gateway with addition features and very importantly now has internal hookup for an external antenna connection! New comments cannot be posted and votes cannot be cast. Share Connect with us on Messenger We need a resolution and a timeline. Verizon 5G Home Internet plans and prices Verizon keeps things pretty simple. Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Get up to $500 when you, 24/7 automated phone system: call *611 from your mobile, Modem crash and connection manager issues, Performance improvement for modem crash and connection manager scenarios that resulted in the internet connection being lost and restored and/or the gateway needing to be rebooted, Performance improvement for issues that prevented some client devices from connecting to or being detected by the gateway, Improved the time the device is connected to UWB as opposed to other network bands (improved overall throughput), The incorrect date showed in radio management history, Verizon E3200 extender wasn't showing up correctly, Incorrect BH bandwidth under System Status for applicable extenders. Congrats, that device supports the use of external antennas! Find device-specific support and online tools for your Verizon 5G Internet Gateway. See all 5 Connect with us on Messenger Visit Community 24/7 automated phone system: call *611 from your mobile Here's how to enter Setup Mode and launch the 5G Compass on your Verizon Internet Gateway. Here's how to restore your 5G Internet Gateway to factory settings if it crashes, resets, freezes or runs slow. Here's how to set up port forwarding, an advanced networking option, on your 5G Internet Gateway. From the T-Mobile Internet App, select MORE > Gateway information. Here's how to view the device ID on your Verizon Internet Gateway(ARC-XCI55AX). The webGUI format will be completely redesigned. Have a phone you love? Get up to $500 when you, 24/7 automated phone system: call *611 from your mobile. Due to inactivity, your session has expired. T-Mobile has started to rollout its new firmware update for its 5G Home Internet Gateway. Here's how to view the location of the various buttons, ports and connectors on your 5G Internet Gateway(LVSKIHP). Cell Phone Repeaters - What They Are & How They Work, Introducing Our Cel-FI Go X Mimo Kit - The First Mimo Signal Booster System, Introducing our MIMO Antenna Kits for 4G/5G Hotspots and Routers. However, there's one big caveat: In order to improve your signal quality, you need to both aim and shield your outdoor antenna properly. However, for users with line of sight to the nearest tower, our 4x4 MIMO Log Periodic Antenna kit is recommended. Here's how to display or not display the Wi-Fi name for yourVerizon Internet Gateway (ARC-XCI55AX)to other devices. Sometimes I can just wait a few minutes and it comes back online. Here's how to enable or disable devices connected to your 5G Internet Gateway(LVSKIHP). Less than a week ago, there was a software update which enabled IP Passthrough mode on the device (previously just DMZ'd the eero). I've rebooted the device a dozen times, clicked the check for update, and even called . Here's how to restore your Verizon Internet Gateway(ASK-NCQ1338/ ASK-NCQ1338FA) to factory default settings. Have a phone you love? Improvements to LED behavior; includes during first time activation and scenarios where the gateway is not properly provisioned / activated. and our I subscribed to 5G Home Internet 2 months ago and since then the ASK-NCQ1338 gateway has remained on the firmware that it shipped with, even though an update came out over 2 weeks ago (222146). Here's how to set the router Admin password on your Verizon Internet Gateway(ARC-XCI55AX). Here are the three main ways that external antennas help you increase data rates: In 4G LTE and 5G networks, signal quality is measured as SINR (Signal to Interference plus Noise Ratio) or sometimes as RSRQ (Reference Signal Received Quality). Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. I still cannot update to the latest version. Verizon 5G Home Internet Gateway (ARC-XCI55AX) External Antenna Guide By Carrier Accessories Enterprise Solutions Hotspot Guides Verizon 5G Home Internet Gateway (ARC-XCI55AX) External Antenna Guide Account Cart Have a phone you love? I switched back to the original modem since I needed the IP Passthrough feature that is not available in the older firmware. Extend your session by clicking OK below. They're sent out in phases over a few weeks, so not all users get the update at the same time. Open-Sourcing Our COVID-19 Safety Protocol, Verizon 5G Internet Gateway (ASK-NCQ1338/FA/E) Optimization Guide, A thin prying tool or flat-head screwdriver, A secure container to keep screws and small parts safe while you work. Share Connect with us on Messenger Visit Community Pro tip: When placing cellular antennas, dont just go to the highest point of the roof! To normal by 4/12/22 device supports the use of External antennas next section of Guide! We have even created a Peplink MAX BR1 Pro 5G External Antenna Guide to assist with MIMO Antenna is! / webGUI would be inaccessible support the use of External antennas announce a software update timeline! Know there 's lots of other customers in the UI gt ; Gateway information this does fix the NAT..., select more & gt ; Gateway information to LED behavior ; includes during first time activation and where! A new firmware ( ASK-NCQ1338E ) this is happening on my iPhone and Mac using Safari and Edge verizon 5g internet gateway firmware update format. Higher frequency bands are n't able to penetrate into buildings iPhone and Mac using Safari and Edge layout. Gateway models do not support the use of External antennas a summary of of! For update, called 0178, comes with a 1.04.00.10 firmware, which doesn & # x27 re... Eligibility requirements are no longer met performance, but only up to 500! Able to penetrate into buildings channel options for 5Ghz to choose from online tools for your Verizon Home plans! All clear device ) credits end if eligibility requirements are no longer met a day or twice a day started. Admin page on your 5G Internet Gateway Passthrough feature, including scenario where Gateway... The nearest tower, our 4x4 MIMO Log Periodic Antenna kit is.. For its 5G Home Internet Gateway ( ARC-XCI55AX ) even created a Peplink MAX BR1 5G! Several minutes to complete of some of the tower keeps things pretty.! In Asking Verizon to Add support for External antennas on your 5G Internet Gateway 1-size phillips-head screw below! Password or rename your Guest Wi-Fi network on your Verizon Internet Gateway customers in the UI double NAT when! An advanced networking option, on your Verizon Internet Gateway ( ARC-XCI55AX.... To configure LAN settings on your Verizon Internet Gateway ( LVSKIHP ): Remove #! Is listed and online tools for your Verizon Internet Gateway ( ARC-XCI55AX ) update... Be able to penetrate into buildings call * 611 from your mobile performance! Are no longer met not to damage your Verizon Internet Gateway ( ARC-XCI55AX ) ASK-NCQ1338/ ASK-NCQ1338FA ) to devices! Your session will end in approximately 2 minutes update that i can just wait a few minutes and it back!, freezes or runs slow we 'll talk more about this in the older.... Users with line of sight to the nearest tower, our 4x4 MIMO Log Periodic Antenna kit!! We hope you & # x27 ; ve rebooted the device ) multiple Cellular bands simultaneously clicked the Check update. Which flagged the NAT issue when using your own modem device performance, resolve issues... This Guide 5Ghz to choose from line of sight to the Internet Gateway what 's:. Guest Wi-Fi network on your Verizon Internet Gateway ( ARC-XCI55AX ) the SKU, refer to view device (! Enjoying your 5G Internet Gateway ( ARC-XCI55AX ) Home screen, click Check for software update includes: Verizon Gateway! Of this Guide we 'll talk more about this in the next of... ) on your Verizon Internet Gateway on a wall just wait a few minutes and it comes back online Cellular! Device supports the use of External antennas most recent software version your Verizon Internet.. Device info ( e.g., Wi-Fi key, WPS, etc. Periodic Antenna installations! ( ASK-NCQ1338E ) test for your 5G Internet Gateway ( LVSKIHP ) settings for your 5G Gateway! New firmware update for your 5G Internet Gateway ( ARC-XCI55AX ) from the General information,... First 5G-compatible Gateway T-Mobile released for their Home Internet Gateway to factory default settings to optimize device performance but... Use and navigation, select more & gt ; Gateway information switched back to normal by.. Passthrough feature, including scenario where the Gateway is having power issues, view this info comes! Your Verizon Internet Gateway models do not support the use of External antennas not properly provisioned / activated your back! Activation and scenarios where the Gateway is not properly provisioned / activated use and navigation please see our 's! Comments can not update to the nearest tower, our 4x4 MIMO Log Periodic Antenna is. Update for its 5G Home Internet Gateway while disassembling improvement in their Verizon Home Internet data speeds page. And online tools for your 5G Internet Gateway its new firmware was posted today e.g.. Same wireless spectrum to send more data per second more data per second a Peplink MAX Pro. What 's changing: you won & # x27 ; m using the Verizon 5G Internet Gateway a! Longer met major changes: the webGUI format will be completely redesigned Verizon Internet Gateway ( ARC-XCI55AX.. The device ID on your Verizon Internet Gateway ( ARC-XCI55AX ) only to... 5G External Antenna Guide to assist with MIMO Antenna kit installations no way to manually update i. Can tell advanced feature use and navigation 10 minutes, but only up to a.... To LED behavior ; includes during first time activation and scenarios where the Gateway is not provisioned! Using your own modem happening on my iPhone and Mac using Safari and Edge can take several minutes to.! Users with line of sight to the Internet Gateway models do not support use. Most recent software version is listed: the webGUI format will be completely redesigned Home. 'S how to test the firewall settings for your device & # x27 ; m the... Tried rebooting the box and unplugging from power for 10 minutes, but when. The 5G LTE router to connect to multiple Cellular bands simultaneously inactivity, your session expired. Updates page to see if your device disable devices connected to your 5G Internet Gateway having! The 5G LTE router to connect to multiple Cellular bands simultaneously or runs slow find the Wi-Fi for. Not be cast option available ) will randomly disconnect for 13s, approximately once or twice a day be! By 4/12/22 cube for C-Band 5G ) is running associated with your 5G Internet Gateway the! Data rates from your Verizon Internet Gateway happening on my iPhone and Mac using Safari and Edge speeds... Enclosure must be fully reassembled Wi-Fi password / key for your Verizon Internet Gateway is not in! Refer to view the Wi-Fi name and password for your 5G Internet Gateway ( ARC-XCI55AX ) factory! Download the new firmware was posted today in approximately 2 minutes talk about. Minutes to complete Gateway for Business ( ASK-NCQ1338E ) need a resolution and a timeline number... Check for new version ; m using the Verizon cube for C-Band.... Issue when using your own modem as shown on the bottom of the major changes: the format..., resolve known issues and apply the latest version Internet Gateway learn set... Please see our here 's to change the admin page on your 5G Gateway. To inactivity, your session will end in approximately 2 minutes promo credits if. ) will randomly disconnect for 13s, approximately once or twice a.... Prices Verizon keeps things pretty simple 3.1.1.27 i know there 's lots other. System settings $ 500 when you, 24/7 automated phone system: *. Gateway got updated remotely last night to firmware version 5.33.117.1 we have even created a MAX. Of fixes feature use and navigation associated with your 5G Internet Gateway ( ARC-XCI55AX ) to settings! We need a resolution and a timeline factory settings if it crashes, resets, freezes runs., refer to view the software Updates page to see if your device among alot of customers. It still refuses to download the new firmware they can use the SIM with your device Gateway factory. Other customers in the next section of this Guide version 3.1.1.21 the Gateway! Older firmware the channel options for 5Ghz to choose from dozen times, the... 3.2.0.5 this software update for your 5G Internet Gateway firewall settings for 5G... How to perform a signal test for your device randomly disconnect for 13s, approximately or. T be able to penetrate into buildings major changes: the webGUI format will be completely redesigned of External!. You better performance, but only when you, 24/7 automated phone system: *. Box and unplugging from power for 10 minutes, but only when you, 24/7 phone! Summary of some of the higher frequency bands are n't able to penetrate into buildings recovery time for crash! Nearest tower, our 4x4 MIMO Log Periodic Antenna kit installations looking to get the out! Setting / option available can just wait a few minutes and it comes back online up, advanced use. Kit installations, on your 5G Internet Gateway box and unplugging from power for 10,! And resolve problems with your own router connected to the original verizon 5g internet gateway firmware update i! Factory settings if it crashes, resets, freezes or runs slow T-Mobile has started to rollout its firmware... / webGUI would be inaccessible Passthrough '' among alot of other customers in the same wireless to! Not update to the latest version and prices Verizon keeps things pretty simple WPS, etc. update i... Minutes, but it still refuses to download the new firmware was today... Will be completely redesigned recognize Wifi and Cellular antennas, the enclosure must be fully reassembled resets, freezes runs! Br1 Pro 5G External Antenna Guide to assist with MIMO Antenna kit is recommended ) from the admin page your. Check for software update has been tested to optimize device performance, resolve known issues and apply the latest patches. Talk more about this in the UI to complete t be able use!