Repeat medication. As I type this I am number 15 in the call queue! This means you no longer have to collect paper prescriptions from your GP practice, and instead can go straight to your nominated pharmacy to pick up your medicines or medical appliances. By continuing to use this site you are agreeing to itsuse of cookies. Station Road SurgeryStation Road We'll be in touch shortly. View and share your medical record. Attleborough NR17 2AF Map. Percentage of children aged 1 completed primary course of 5:1 vaccine, Proportion of children aged 2 with Haemophilus influenzae type b and Meningitis C booster vaccine, Proportion of children aged 2 with Measles, Mumps and Rubella vaccine, Proportion of children aged 2 with pneumococcal conjugate booster vaccine, Stroke prevention: medication for patients with atrial fibrillation, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for booking and/or cancelling appointments through the Principal system, Online booking of appointments and cancelling is enabled, Total number of 'online patients' registered to use an online Patient Transactional Service to book and/or cancel appointments, Total number of appointment scheduling or cancelling transactions using an Online Patient Transaction Service within the reporting month, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for ordering repeat prescriptions through the Principal system, Total number of 'online patients' registered to use an online Patient Transactional Service to order repeat prescriptions. Attleborough If we receive your request before 10.30 Monday to Friday it will be ready within 48 hours. However, if we receive the request after 10.30am Monday to Friday it will be ready 48 hours from the next day. Attleborough Surgeries provides primary medical services to approximately 18,400 patients from two sites in Attleborough, Norfolk as a member practice of the NHS South Norfolk Clinical Commissioning Group. I cannot find a way to get an appointment. Our monthly delivery service supports our most vulnerable patients. Our priority is to deliver safe patient care while also preserving the wellbeing of our GPs and staff. EPS(Electronic Prescription Service) makes it possible for your prescriptions to be sent electronically to your pharmacy of choice. The Practice employs a wide range of experienced and qualified professionals, including Advanced Care Paramedics and Nurse Practitioners who work in support of our GP colleagues. Let us know your preference. More information on the service can be located here. You might be able to get your medicine sent to you if the pharmacy you have nominated offers that service. If you have already registered to use the on line appointment booking facility, this service is now also automatically available to you. I received a text asking me to make an appointment to, A big thank you to Attleborough Surgeries who have been so meticulous and professional throughout, Report an issue with the information on this page. The Account option, which is visible once your name is selected. The Nominated pharmacy section with a nomination. order repeat prescriptions. I believe that I may have an adult umbilical hernia. After waiting on hold for over 40 minutes I gave up and visited in person only to be told (and they have a sign on reception) saying we will not take appointment bookings here. In all cases please order your prescriptions at least 2 working days before they are needed. Mental Health Comprehensive Care Planning, Patient Experience - Confidence and Trust in healthcare professional. We would like to reassure our patients that we continue to provide a high level of face to face appointments across all of our clinical staff, including GP appointments. Let us know your preference. Feltwell Thetford IP26 4AD (01842) 828938. Only your overall rating, comment and name (if disclosed) will be visible online. If not, you'll need to order your medicines from your GP surgery each time. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. You may be able to: contact your GP, nurse or other healthcare professional for advice and support. Ask your GP surgery which service your GP surgery uses. NR17 2AS Map, Queens Square SurgeryQueens Square We currently deliver to around 160 patients in the villages surrounding Attleborough. Patients can contact Attleborough Surgery at 01953 453166 for appointments. see communications between your GP surgery and other services, such as hospitals. Order your pet's repeat prescriptions online and we'll let you know when they're ready to collect . The Practice employs a wide range of experienced and qualified professionals, including Advanced Care Paramedics and Nurse Practitioners who work in support of our GP colleagues. Request repeat medication If you would like to request repeat medication, follow the steps below. Patients can select a Smart Pharmacy as their nominated pharmacy in the Account section. These individuals can assess, diagnose, treat and many can prescribe and it is not always necessary to see a GP. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes Anonymous Reply from Attleborough Surgeries Thank you for your feedback. Attleborough You might be able to get your medicine sent to you if your nominated pharmacy offers that service. Patients can select a Smart Pharmacy as their nominated pharmacy in the Account section. Before you make your choice you can read more about our cookie policy. We are sorry to read of the issues that you are having trying to contact the Practice to speak with a GP regarding your medication. We are always happy to investigate areas of concern and work hard to put any errors right, where these have been caused by the Practice. You can contact your GP surgery to book a medicine review or to find out when you can next order your prescription. Change your contact and personal details or change your password. However, if we receive the request after 10.30am Monday to Friday it will be ready 48 hours from the next day. We've put some small files called cookies on your device to make our site work. You can contact this general practice using the phone number 01953 453166. How long must this keep going until someone fully investigates? nter a postcode to find a local pharmacy. Attleborough Norfolk NR17 2AS Get directions (opens in Google Maps) Phone Reception 01953 453166 Online Visit GP surgery website Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 29 April 2014 Accessibility We are all busy and I know the surgery is too so I appreciate that they can only do what they can do, but please can someone tell me how to even get as far as requesting an appointment? We make it easy to register you and your family. The Nominated pharmacy section with a nomination Nominate a Smart Pharmacy. We've put some small files called cookies on your device to make our site work. Both sites dispense medicines to eligible practice patients. By asking your local pharmacist to request on your behalf. For details on how to register for on line appointment booking or repeat prescribing on line, please ask at reception for a Registration Letter. Attleborough Total number of accesses of a patient record by an 'online patient' with Detailed Coded Care Record access. For those going into self . We are sorry to learn that so many of our patients have been experiencing problems with the NHS App and the specific issue this is causing in the ordering of repeat medications. Proxy. NR17 2AF Map. If yours is one, register today to benefit from a faster, smarter . Patient access was part of our old clinical system and is no longer available now we have moved to a new system and on-line ordering now needs to take place through the NHS App. NHS self-referral. Send your request by post or fax it to your normal surgery of attendance. Practice365 Privacy Policy There's more information about prescriptions in your NHS account. Minor surgery (e.g. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. Receive your test results, get a referral or tell us youve changed your home address. We are sorry to read of your concerns regarding your medication and the clinical care provided by the Practice. The website sends you round and around in circles. Repeat medication Request repeat medication or managing existing requests Medical record View and share your medical record Messaging Send secure messages to your GP My Account Change your contact and personal details or change your password Proxy Manage an account on behalf of another patient or relative NHS self-referral What has happened to this surgery? To check if you have an acute or repeat prescription, go to My record, then select Medicines. Nominating a pharmacy through Patient Access is only available to practices in England and certain parts of Northern Ireland at this time. Patient does not provide medical advice, diagnosis or treatment. My mother left hospital with a head injury. Attleborough You'll be able to collect your medicine in person when it's ready. Anonymous Reply from Attleborough Surgeries Thank you for your feedback. (If you make your request by post, please enclose a stamped addressed envelope). Attleborough Surgery is one of the leading GP practice in Attleborough and it is located at Station Road, Attleborough, Norfolk, NR17 2AS. NR17 2AS Map, Queens Square SurgeryQueens Square In the past 2 weeks we have moved over to a new clinical system. I contacted the drs about my mental health detailing how I needed help as I was not in a good place. There is an intermittent issue and we are not able to accept new tickets at the moment. Some GP online services are only available in certain areas. Wymondham Medical Partnership repeat prescriptions, contact details, phone number 01953602220 and address. Send your request to attenborough.prescriptions@nhs.net Please put your name and date of birth in the subject line of the email. More than half of GP practices are connected to Patient Access with more joining every day. Our entire team is working extremely hard to keep up with patient demand, which we have seen expand significantly over the past 18 months. here. Your prescription will be sent by EPS [Electronic Prescription Service] to your chosen pharmacy. 84.48% within a recommended level, out of 799 patients. We make it easy to register you and your family. Attleborough Surgeries Repeat Prescription Request If you do not have a NHS App account, you can use this form to request any repeat prescriptions from the Practice. Patient Satisfaction with GP Practice Appointment Times. Attleborough You can now submit a request for your repeat medication using the internet. Following a missed Brain tumour by the surgery resulting in Major surgery to remove I have been prescribed medications by NNUH which I have informed the dispensary need to be on repeat, they have not been added as a repeat medication and when I requested them through the poor online system the information somehow got misconstrued and sent to the Dr incorrectly and then wasn't noticed when Dr signed off and sent to Pharmacy. Review titled Attleborough Surgery Replied on 14 October 2022 Thank you for your review. The Online Services system remembers which medications you are on and makes requesting repeat prescriptions faster and easier. Analytical cookies send information to Google Analytics. There is currently an issue with the Patient Access service. The Patient Access Support Centre can only deal with technical queries in relation to the Patient Access web and mobile applications. We have worked hard through our Facebook platform and advertising within the Practice to keep our patients informed of what they need to do to manage this and we hope that the call demand will reduce as patients resolve their issues with the NHS App, which unfortunately is a national App which we do not manage or control. This means you can order your medicine when you need it without having to see a GP until your next medicine review. Our forms open each morning at 6.30am but unfortunately early closure of the system is required when patient safety dictates and we are full. With the significant demand that we manage every day this does sometimes mean that we are not always able to meet a patients expectation, although our priority will always be to ensure that we are providing safe patient care. We would also like to use analytical cookies to understand how our site is used and improve user experience. This service, which is available throughPatient Accessallows you to view all the items in your repeat medication list and select the ones you wish to request. You do not need to see a GP to order a repeat prescription. How on earth am I supposed to make an appointment? We are doing our best to advertise these details on social media and within the Practice and are as equally frustrated with the problems faced by our patients and the significant workload being experienced by our staff when trying to help resolve issues with an App that we have no control over. Using your NHS account. You can add or change your nominated pharmacy in theAccount section of Patient Access. Attleborough Surgery is a GP/Doctors practice in Attleborough. The NHS Access app is no longer working. If you are registered for online access then you can order your prescriptions by following the directions after logging into . Message your practice. Reply from Attleborough Surgeries We would like to reassure our patients that we have not stopped authorising any repeat medication from Llloyds direct or any other pharmacy. Your pharmacy of choice is referred to as your nominated pharmacy. Attleborough It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. Or they might be able to let you know when it's ready to collect. Functionality status of the Practice system for enabling the use of online Patient Record Access Services for 'online patients' to view their Detailed Coded Care Record, GP could allow patients to view detailed coded records online but has not yet enabled the functionality, Total number of 'online patients' registered to use an online Patient Record Access Service to access elements of the Detailed Coded Care Record. Before booking an appointment please follow our triage system to choose the appropriate route for you. Your details and information are protected by the highest standards of online security, so all you need to worry about is what to do with the spare time you've earnt. Analytical cookies send information to Google Analytics. Attleborough Haverscroft Industrial Estate New Road Attleborough NR17 1YE (01953 . Let us know your preference. Attleborough Surgeries, along with the majority of primary care providers is currently faced with an unmanageable workload. Let us know your preference. Sorry for any inconvenience. The full comprehensive report on the April 2018 inspection can be found by selecting the 'all reports' link for Attleborough Surgeries on our website at www.cqc.org.uk. (Note that ordering several items at once to be counted as one prescription). Request repeat prescriptions online, with delivery of your prescription to your preferred pharmacy. Toggle navigation Find-My-Doctor.co.uk. Contact Us Get in touch with your nearest surgery or contact us out of hours in an emergency Get in Touch . Messaging. Please also allow at least 2 working days, which excludes weekends and bank holidays, for your request to be processed. We've put some small files called cookies on your device to make our site work. Unfortunately an issue that has come to light that we had not been made aware of was a change to the NHS App, which our patients have struggled to gain full access to in order to request repeat medication. Some high street pharmacies also deliver. The NHS App now requires newly registered patients to input an ODS Practice code. We do not manage this App which is a nationally developed service and we are working with the provider to understand why our patients are experiencing so many issues. Order Now. Select Repeat Medication from the menu, then New medication order. Alternatively, you can order your repeat prescription via: We dispense drugs directly from the surgery to approximately one third of our patients. NHS Norfolk And Waveney CCG is responsible for effective clinical commissioning of Attleborough Surgery. Attleborough Surgery is a GP practice in Attleborough, Norfolk. If you are a patient that we dispense to, are housebound and do not have a regular carer/family member that can routinely collect your medication, please ask our dispensary team about this service. If you're asked to nominate a pharmacy, you can only nominate a high street pharmacy. At such times we then continue to offer telephone access but only for urgent requests. I was hold for over 2 hours, next in line to be answered and got cut off. Make a written request using the Practice tear off prescription request slip. Ask your GP surgery how you should let them know when you need your repeat prescription. Please ensure you state which chemist you would like your prescription sent as you will not be able to collect it from the surgery. They can also offer well-being, stopping smoking and sexual health advice. If you want to discuss medical issues, please contact your practice, Find out how Patient Access works and how you can register, Signing in for the first time or having trouble logging in, Booking new or managing already booked appointments, Change your contact and personal details or change your password, Manage an account on behalf of another patient or relative, Find out about how the NHS self-referral button feature works and who to contact with any questions, Information on the features and improvements in each release. We continue to proactively advertise additional posts to increase the capacity that we can make available to our patients, but when our capacity is full we unfortunately need to switch our on-line forms off, in order that we can safely manage the demand that has been received that requires clinical review and a response. Flu vaccinations - Under 65 At Risk Groups. Please allow 2 working days before collecting your prescription. Page last reviewed: 21 August 2020 Find out more about online health and prescription services. There are also other online services and apps you can use to order a repeat prescription. 56.7% vaccinated, of 1602 eligible people. Station Road SurgeryStation Road 96.90% had confidence, of 215 respondents. This method is quicker and safer and can include any pharmacy of your choice. Sleep like a baby. We will use a cookie to save your choice. The website wasnt working. Attleborough Surgery is one of the leading GP practice in Attleborough and it is located at Station Road, Attleborough, Norfolk, NR17 2AS. NR17 2AF Map. Health services you can access online. But you can ask for your medicine at your GP surgery if you do not want to do this online. If Attleborough Surgery is closed it is recommended to call NHS 111which is free to call from both landlines and mobile phones or visit NHS 111 online. Or they might be able to let you know when it's ready to collect. Services offered by Attleborough Surgery are Asthma Clinic, Learning disability health check and others. There are 3 ways to order a repeat prescription from your GP surgery. items per standardised prescribing unit (see definition). We are setting up a new delivery service for our dispensing patients. We try to reserve our GP appointments for patients with more serious health problems. My Account. NR17 2AS Map, Queens Square SurgeryQueens Square [subject to staffing levels as a result of Coronavirus]. Attleborough Attleborough Services offered by Attleborough Surgery are Asthma Clinic, Learning disability health check and others. If you are registered with a GP surgery, you can access some health services online. I need an discussion with doctor regarding some medication, upon looking on website the system was yet turned off again. Then when the dispensary at Queen's Square finally sorted the new prescription it's too late for the pharmacy and I'm now having to continue, in pain without my required medication. Before you make your choice you can read more about our cookie policy. If you are on regular medication and require a prescription, you can request your medication in the following ways; Order via our Online Services. You can order a repeat prescription by logging into your account using the NHS app or NHS website. Messaging. NR17 2AS Map, Queens Square SurgeryQueens Square We are working hard to resolve it. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes Anonymous Reply from Attleborough Surgeries Thank you for your feedback. Do not submit any queries about your medical condition or medications. Local Pharmacies Attleborough Surgeries We are allowed to dispense only to those patients who live more than one mile from a pharmacy. If you would be prepared to tell us a bit more about who you are, please click We would also like to use analytical cookies to understand how our site is used and improve user experience. If you still need help with using Patient Access, you can visit our Support Centre online. By asking your local pharmacist to request on your behalf. NR17 2AS Map, Queens Square SurgeryQueens Square You'll be able to collect your medicine in person when it's ready. Attleborough We do not have any direct access to your practice and cannot provide any clinical advice, or help with any aspect of your health or medical care. She was told to have it checked after 4 days. Stay up to date with the latest government guidance. If you have been advised by the surgery that your medication review is due, please complete a review. Request repeat medication or managing existing requests. NR17 2AS Map, Queens Square SurgeryQueens Square . If you wish your prescription to be available for collection from elsewhere, e.g. Station Road SurgeryStation Road Attleborough We will use a cookie to save your choice. Owned and run by the NHS, the app is a simple and secure way to: Speak to a doctor, nurse or a different clinician. Find out how to renew your repeat prescriptions. Copyright, Attenborough Surgery 2023, Bushey Medical Centre, Carpenders Park, Holywell Surgery & Tudor Surgery, Requesting your Medication Online Information, You Can Choose And Use Any of These Four Surgeries. They can send your request to a pharmacy. see parts of your health record, including information about medicines, vaccinations and test . If you need to add or change your nominated pharmacy, follow the steps below. Attleborough We continue to work to resolve these issues as soon as we can. Thank you for your feedback. Some high street pharmacies also deliver. Please allow 2 working days before collecting your prescription. Medical record. View more. Minor aliments like tummy troubles, indigestion, allergies, aches and pains, thrush, cystitis, sports injuries and viruses (e.g. Pharmacists can give you advice and treatment for many health problems and advice on how to improve your health without the need for an appointment. Only when I went to collect did the observation of the pharmacy staff bring this to light, mainly because they've been fulfilling these prescriptions for the last 12 months. Its very very poor service. For more information about Smart Pharmacy, click here. In future you may wish to consider registering for our Online Services. Please also allow at least 2 working days, which excludes weekends and bank holidays, for your request to be processed. 72.0% vaccinated, of 3946 eligible people. Please try again in few minutes. Send secure messages to your GP. Attleborough Receive your test results, get a referral or tell us you've changed your home address. You can also find out if you are entitled to free prescriptions. We would also like to use analytical cookies to understand how our site is used and improve user experience. Tickets at the moment by continuing to use this site you are agreeing to itsuse of cookies apps can. 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Line of the email had Confidence, of 215 respondents paper attleborough surgeries repeat prescriptions us get in touch shortly contact your surgery.