When creating a user and making a purchase, the purchased product is put into service. Rentola does not review the content you create to ensure that it does not infringe on the rights of third parties or its legality. By reporting a property ad you help yourself, the other customers and us. Apartments and houses for rent. We also ensure all reviews are published without moderation. If you have any questions, our customer service team will be more than happy to assist, always striving to answer your enquiry within 24 hours during the business week. We also ensure all reviews are published without moderation. Hi ,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards. Below is the list of 10 major responsibilities and duties of customer service employees. In many ways, your customer service team is the face of your brand. Most retailers see this direct interaction as a. As a skill set, customer service entails several qualities like active listening, empathy, problem-solving and communication. Should you need any help, feel free to get in touch with our customer service. Moving out for the first time? Looking forward to your cooperation. Thank god it was on my revolut and I top it up as I use it. 27,321 available rentals. We do the work for you - while you can relax. SCAM SCAM SCAM!! You can cancel your subscription at any time through your profile page, until the end of the current subscription period. Do you agree with Rentola.co.uk - Making property search smarter's 4-star rating? We will not refund any amounts paid unless there is a technical error. We have requested your contact details so we can get in touch with you. We guide you before, during and after your relocation. Create a free Search Agent and receive immediately an e-mail when new listings which match your search gets published. Looking forward to your cooperation. If you request Rentola to manually or automatically create content when copying from a website or other digital media, it is emphasized that you must obtain all necessary third party consent / licenses before Rentola is requested to automatically download the content. You can unsubscribe at any time. Find rental - free. Spread viruses or use other technologies that may harm Rentola or users of Rentolas interests or property. I would highly recommend Rentola. Rentola is one of the smartest housing portals in the market. Customer service rentola. Are you looking for your new rental property? About. Hereafter you will be presented with a wealth of options that you can read more about and see pictures. Are you looking for your new rental property? Then you've come to the right place. Find out how we combat fake reviews. By using websites with services provided by Rentola, you agree that Rentola (the data controller) collects, transfers, stores and uses your personal information on servers located in the European Union. Your social media presence, advertisements, content, and other external marketing elements make an impression, but your customer service team speaks directly to your customers. It goes against our guidelines to offer incentives for reviews. Email. Find out how we combat fake reviews. We are glad to hear that you got the help you were looking for. Bank information IT IS A SCAM, THEY CHARGE 1 EURO FOR A WEEK BECAUSE EVERYBODY WOULD PAY FOR THIS IF THE SERVICE WAS REAL AND THEN, THEY START CHARGING 39 EUROS PER MONTH !!! Even after I cancelled the subscription of this site that's good for absolutely nothing, they charged me 39 euros.. And after a sent an email, the guy just "made fund of me" sending the same message repeatedly. For tenants For landlords Payment Account Subscription SearchAgent Contact customer service We're here to help you! Collins COBUILD Advanced English Dictionary We also ensure all reviews are published without moderation. Do you agree with Rentola.ca - Making property search smarter's 4-star rating? A really nice gesture which surprised me, as I have not experienced anything alike before, was that when I accidentally forgot to unsubscribe, a kind service worker by the name Adis assisted us and cancelled the fee for us. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. If your password has been abused, you should immediately request to change your password and lock your account via [emailprotected]. Here is an alternative meaning of customer service: Customer service refers to the way that companies behave toward their customers, for example, how well they treat them. DL. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. This is a scam company, posting fake ads by stealing photos from the web, providing false addresses for the properties, etc. Search. We'll let Naomi know about your message and she definitely is an asset to our team. Rentola.ie . Find . You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. part of RENTOLA UK APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137816 | VAT . Your feedback means a lot to us. Nothing in these terms restricts your rights to use the content, including data, text and images that you create on Rentola's service. I used it one day and all the places I contacted by this app where already (long time ago) rented. They charged me with 39 euros for absolutely not value added, and they were even rude when I asked why.I suggest if you are looking in Italy at least, go for the standards channels. Happened to me just like many others here. Expand your search and see available rentals in popular countries. 1. Then you've come to the right place. Reply from Rentola.com - Making property search smarter. In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. Please contact us at info@rentola.ie so our customer service can assist you in the matter. We use dedicated people and clever technology to safeguard our platform. He brought the human factor which most of the businesses and people forget to do so. Be friendly. We are doing our best to improve the customer experience and your opinion is quite valuable to us.We are happy to hear that you are satisfied with our services.Have a great day!Best regards Rentola.ie. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Rentola is a recommendable site for rental searches to those in need. Expand your search and see available rentals in popular cities. It is not stated clearly about payment.and subscription. Positive language is a great way to avoid accidental conflicts sprung from miscommunication. Swift: NDEADKKK. So please get back to me as I want a refund as soon as possible. For tenants For landlords Payment Account Subscription SearchAgent Rentola . Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Finally they was trying to convince me that they are using a platform for renting (Trip Advisor) and dealing with the process , but i have check if this platform do this type of services and i found out that the person was contacting me is just a scammer. Our vision is to help simplify the process for landlords and tenants to connect - aiding in kick starting and guiding the first phase of the rental experience. Your card information is secure and is not stored anywhere on our site. We have requested your contact details so we can get in touch with you. Date of experience: August 07, 2022. Keep an eye out for customers who aren't having the best day - As long as they're not being rude or obnoxious, find a way to cheer them up.. 6. When was the last time you provided good customer service? 1 Dec 2022. Create a free Search Agent and receive immediately an e-mail when new listings which match your search gets published. While I only got scammers responding to my advert on Rentola, I have to commend the excellent customer service provided by Rentola. Customer Care vs. Awful. In Italy, its totally fake. Amazing experience, found all kinds of lovely places and it was not even that expensive. You can also use our smart filtering options to find your new dream home. Reg. At Rentola, we facilitate the contact . At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. Adis was very helpful in resolving my problem. A customer named Grace has started visiting her local caf every Sunday for a takeaway coffee. . Retention correlates to customer satisfaction 4. Then you've come to the right place. Rentola.co.uk Aisling Smith 1 review IE 2 Feb 2023 Absolutely appalling customer service Absolutely appalling customer service. Don't miss out, add your house, apartment or room today. We are glad to hear that you are satisfied with the service that Adis has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.ie. Fast and safe communication. Verification can help ensure real people write reviews about real companies. I signed up to the site with the intention of using it for a month to look for a new place to live but hadn't realised I hadn't unclicked renewal subscription and was charged every month. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. You agree not to copy, modify or distribute our website or its content, copyrights or trademarks. CLTV improves with better customer service 6. 29 customer service phrases. In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. If you wish to contact a tenant or our support we guarantee an immediate response. 23 Jan 2023. Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regardsRentola.com, The customer support experience i had with Rentola is just awesome they have fast quick actions , support to the top management level when needed , they will not let you until making sure that you are 100% satisfied with an awesome experience , i really recommend this , and i want thank specifically Adis for all what he was giving , time and real professional support till closing my issues , thanks much guys and wish you the best. Should you need any help, feel free to get in touch with our customer service. The customer service journey is different for everyone. So I have no idea why Im paying 1 for a 7 day trial that apparently turns into 39. subscription fees. We therefore reserve the right, without notice, to change current terms and prices. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Customer service is the umbrella term that encompasses the entire experience a customer has with your brand and its products or services - it includes pre-sales experience, the sales or buying journey, and post-sales customer support. How can we help you today? Create a free listing and get contacted by interested tenants within 24 hours. Rentola makes use of this right to store and display your ads as well as for marketing purposes on our own pages and in our network which includes the social media platforms mentioned above. We are a rental home search engine. Then suddenly RentOla charged my PayPal with 35.00 After lengthy exchanges via email, RentOla customer service agent Mary admitted that RentOla actually signed me up using my PayPal email, which I never gave them in the first place and Mary admitted that no confirmations were emailed to my PayPal email address confirming that my PayPal email . No email or notification given and i only realised when i reviewed my bank statement. If you ask me. Answering both general/specific customer questions about the company's products . ?EDIT: they charged me 39 for cancelling!!! Respond promptly. We will send messages to you via the email address you specify. No response until these dates. Unreasonably burden our servers and IT infrastructure or interfere with the operation of Rentola. I spend 1 euros in this site for seeing the contact details but the contact details however the contact details was not correct and after a while the site charges me 39 euros and I'm not consent with this compulsory payment I think it is something like fraud. Furthermore you accept to grant Rentola the right to prevent and prosecute third party copying or unjustified use of all or part of the content you create on our services, including in cases of crawling of Rentola's services to which the Content is transferred. Should you need any help, feel free to get in touch with our customer service. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Best regardsRentola.it. Some customer service definitions can be broader. I contacted them and was told that another email address that I have never seen before was attached to my subscription. Find out how we combat fake reviews. Companies can ask for reviews via automatic invitations. Companies can ask for reviews via automatic invitations. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Greet the customer warmly. With an account at Rentola, you will have access to over 5,508 vacant rental apartments all over the country, as well as contact information for all landlords. Including newspapers, on non-affiliated websites or on other websites that are part of our advertising network - as well as our social networks; including Facebook groups as well as pages and Instagram. I was amazed. Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regardsDavidRentola.com, The way Nina responded and the message was really clear and explained. . You can close your Rentola account at any time without further notice. Hi ,Thank you for your review. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. +2,414 rental homes Price comparison 10.00-16.00 customer support. Use the search box at the top, enter the area you want to live in, and tap Search. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. Categories. He has autism I don't drive I need him to be in big school next term. 1 review. Tips for avoiding housing fraud and scam ads. They aim in getting paid subscriptions from people that dont know about it and ask to communicate with owners or real estate companies for them.BE CAREFUL, DO NOT SUBSCRIBE, DO NOT PAY THEM, JUST REPORT THEM IN YOUR LOCAL AUTHORITIES. Apartments and houses for . Research shows that 67% of customers say their standard for good customer experiences are higher than ever. Avoid. Anyone can write a Trustpilot review. Tips for avoiding housing fraud and scam ads. 1 year ago. 3 days ago. Hello, Thank you for taking the time to write us your feedback. Always use positive language. You agree to indemnify Rentola for any loss suffered by Rentola and reimburse any costs. Find rental - free. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Hi,Thank you very much for your review. Providing good customer service means being a reliable partner to your customersit goes beyond helping them troubleshoot, use, and make informed decisions about your product. Popular searches. Then you've come to the right place. Hi Stephanie,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regardsDavidRentola.com. In the Real Estate Rental Agency category. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. Are you looking for your new rental property? Should you need any help, feel free to get in touch with our customer service. How can we help you today? +61,137 homes for rent Price comparison 10.00-16.00 customer support. Kindly do something. Are you looking for your new rental property? Quality customer service can help your business attract and retain business, customers, decrease employee turnover, and increase your earnings. I also experienced issues with the subscription but thankful that Nina of Rentola is able to help me and waived my outs. The most popular cities on Rentola. Cancelled my subscription after being charged 1 just to acquire details to a non existent landlord, then got charged 39 TWICE in one month even though my subscription was cancelled 3 weeks ago. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. We use a secure and encrypted SSL connection via our partners Stripe and PayPal. Not only that, but they were extremely helpful and supportive, which build my trust on Rentola. Expand your search and see available rentals in popular cities. Best, DavidRentola.ie. Here are a variety of customer service phrases that may be useful if you work in customer service: 1. The Representative Nina, that attended to me, was so swift and clear in her response. When I explained what happened, they listened and attended to the issue. These terms and the other related terms set out at Rentola constitute the entire agreement between Rentola and you and supersede all prior agreements. We offer millions of our global users an on-demand experience for both tenants and landlords. If you are moving to a building managed by another property manager partnered with RentMoola, you can Add Your Property again with the new address and begin making online payments to your new property. Kind regards, David Rentola. Rentola is a recommendable site for rental searches to those in need. Good customer service examples. At Rentola, we facilitate the contact . Ci dispiace che non siate soddisfatti del nostro servizio. Hi Jenina,Thank you very much for your review. I went on Rentola for affordable renting, the key word there being affordable. Do you . Create a free listing and get contacted by interested tenants within 24 hours. Subsequently, 39 is charged, and the subscription is paid every 28 days. Customers value prompt responses to their needs, particularly when it is a time-sensitive matter. By using our services, you agree that your content may be displayed on these platforms, as well as social networks and websites. Attendiamo con ansia la vostra collaborazione. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. 2,414 available rentals. It may be that the subscription has already been unsubscribed or that there is an unpaid bill. If you experience issues with unsubscribing, you are always welcome to contact our customer service by clicking here. Copy, modify, or distribute other people's Content. Here are 8 tips for writing great reviews. Do you agree with Rentola.com - Making property search smarter's 4-star rating? We may decide to use some of these measures, remove stored content, or exclude a user from our site. Including reasonable costs for advisors that Rentola may incur as a result of content created on Rentolas portal may prove to infringe the rights of third parties or otherwise violate the law. Salve Aboozar, grazie per aver trovato il tempo di scriverci il suo feedback. Your feedback means a lot to us. 104,211 available rentals. +104,211 rental homes Price comparison 10.00-16.00 customer support. The customer service job any help, feel free to get in touch with our customer service. You can send an email to customer service at [emailprotected] or click the "unsubscribe" button on your profile page. Monday to Friday 10 AM - 4 PM CET. Were sorry you arent satisfied with our service. You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. Updated. Then contact our customer support at e-mail [email protected] E-mails are answered week days between 10.00 - 16.00. Find rental - free. Have a great day!Best regards Rentola. However they haven't reached out at all.I'm pretty sure their positive trust pilot rating is from fake reviews. Customer care is the process of building an emotional connection with your customers, whereas customer service is simply the advice or assistance your business provides them. Hereafter you will be presented with a wealth of options that you can read more about and see pictures. We guide you before, during and after your relocation. Rentola is constantly developing. Should you need any help, feel free to get in touch with our customer service. Abbiamo richiesto i suoi dati di contatto per poterla contattare. *UPDATE*After several emails they cancelled the bill, Hi,Thank you very much for your review! Create a free listing and get contacted by interested tenants within 24 hours. Search. . Rentola. 12 good customer service examples. Recently I had signed up for a premium subscription package which I could not afford. However, this was just to trick me into a subscription that after 1 month would charge me 40 per month! . Hi Celia,Thank you very much for your review. Then you've come to the right place. Reply from Rentola.com - Making property search smarter. At its core, quality customer service is about . Boycott absolutely rentola.ie be careful They debit your account without any service , help use instead rent.ie let.ie daft.ie never never rentola. We do the work for you - while you relax. Are you looking for your new rental property? 2023 Trustpilot, Inc. All rights reserved. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. You have a trial period of 7 days and your subscription is valid from the time you register and receive the email with your user and password information. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. 20 then to just go VIEW a house. We are a rental home search engine. Reply from Rentola.it. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. Hi Naomi, Thank you for your review! Related: Guide To Customer Service. Search. However, for technical reasons, you cannot unsubscribe for the first 24 hours. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. Action step. Best, DavidRentola.com, I am very satisfied with the service, the speed of response to my questions and I am grateful to Dave for his support, Hi Danka,Thank you very much for your review. Were sorry you arent satisfied with our service. Ranging from frontline agents and tech support reps to those in managerial customer service positions. Until the next time. As a job, customer service professionals are responsible for addressing customer needs and ensuring they have a good experience. Read 1 more review about Rentola.ie - Making property search smarter. Violate these Terms or our Advertising Rules. I placed an ad no approval or email for a week. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. How does carpet steam cleaning purify your surroundings? Answering questions about a company's products or services. I cancelled straight away when I read the reviews. Date of experience: 23 June 2022 The retailer who finds a way around stockouts . I cancelled my subscription so they gave me a free week. I had forgotten I started a free trial and they handled my situation quickly and professionally. Were sorry you arent satisfied with our service. Apartments and houses for rent . How can we help you today? Find rental home in . There could be multiple reasons as to why you're having trouble cancelling your subscription. In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. Below is a list of 12 good customer service examples we put together: 1. Looking forward to your cooperation. Also do not use this its an absolute scam youre not able to unsubscribe or get through to the customer service. 2023 Trustpilot, Inc. All rights reserved. Create a free listing and get contacted by interested tenants within 24 hours. We appreciate you taking the time to give us feedback.We are sorry to hear that you are not satisfied with our service.We would like the opportunity to resolve the issue you are facing and give you a better experience with us.We have sent you an email and hope to hear from you soon.Yours sincerely,DavidRentola.com, I am a student in Antwerp and was looking for an apartment, I saw Rentola had manny listings so I thought 1 euro was a small price to pay to get access to those. Handle significantly more tickets 5.7 times as many requests on average. Search. The barista has noticed Grace becoming a regular customer and introduces herself. Date of experience: 19 January 2023. Are you looking for your new rental property? They voided the automatic subscription bill (39) from the delayed cancellation. Rentola is a recommendable site for rental searches to those in need. You can also use our smart filtering options to find your new dream home. You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. Rentola is a part of RENTOLA COM APS with a main focus on the real estate market, including housing and marketing of housing for rent. Account no: 0729357243 Ring me on 0838334790 jamie, Hello Jamie,Thank you for your review.You can check for available properties on our website by searching within your preferred area.You can also create a SearchAgent that will notify you by email when new properties become available in that area. Reply from Rentola.ie - Making property search smarter. Even though I unsubscribed they still took out 39 Twice. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. So I am happy, Hi Shafeena,Thank you very much for your review. It's a very bad website sbd worse customer service. Customer support falls under the customer service umbrella yet prioritizes customers who have trouble or require assistance with a product or service they purchased. Aug 18, 2022. I finally was able to unsubscribe however I email support 2 more times asking for a refund since I did not want to keep using the service. !I dont notice it at first and now payed more than 200, I feel tricked and disgusted! On my last review, Rentola said they would contact me regarding my issue. Besides having a lot of offers, when I had a problem with the site, they were quick to help, answering in less than a day. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. Very deceiving.but the person that got in touch with me was very helpful and sorted it out.Thanks for that. Naomi from the customer service department was very helpful and accommodating to my needs. Filter your search by city, rent, home type etc. We have requested your contact details so we can get in touch with you. For each property you are confirming that you verify the property, but on my last experience on contacting a landlord i have realized that , the person i am speaking is a scammer. Should you need any help, feel free to get in touch with our customer service. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. Reply from Rentola.ie - Making property search smarter, Hi Kritof,Thank you very much for your review. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. I found the experience to be very seamless. Customer service plays a critical role in ensuring customer retention, but it also influences new ones too. Should you need any help, feel free to get in touch with our customer service. Rentola.com.au . Search. subscription fees. Customer service is the process of helping people find what they want during the entire transaction cycle Customer service is the degree to which a product fails to meet, meets or exceeds customer's expectations. I would like to thank dear Nina for great client service and guidance during my experience with rentola. Offering amazing customer service is important if you want to retain customers and grow your business. According to Forrester (this link resides outside of ibm.com), customer service is the most impactful driver category for the overall customer experience in B2B companies, eclipsing categories like products and prices. Then you've come to the right place! +27,321 rental homes Price comparison 10.00-16.00 customer support. To retain customers and grow your business between Rentola and receive immediately an e-mail when rental. Harm Rentola or users of Rentolas interests or property from miscommunication, is! Up for a 7 day trial that apparently turns into 39. subscription fees I read the.. Operation of Rentola UK APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K company! Your house, apartment or room, you can also use our smart filtering options find... Agree to indemnify Rentola for any loss suffered by Rentola, copyrights trademarks. Account without any service, help use instead rent.ie let.ie daft.ie never never Rentola tenants for landlords Payment account SearchAgent. Homes for rent throughout the country, and the same applies to houses... Days between 10.00 - 16.00 positive language is a recommendable site for rental searches to in... Via our partners Stripe and PayPal tenant or our support we guarantee an immediate response could not afford new..., 39 is charged, and rentola customer service other customers and us at top... Great client rentola customer service and guidance during my experience with Rentola any service, help use rent.ie. Rating is from fake reviews quickly and professionally SSL connection via our partners Stripe and PayPal +61,137 homes for throughout... They still took out 39 Twice and introduces herself that your content may be displayed on these,! Both tenants and landlords, making it easy to find each other unsubscribe! I feel tricked and disgusted a way around stockouts god it was on last... Does not review the content you create to ensure that it does not review the you. Popular countries here are a variety of customer service entails several qualities like active listening, empathy problem-solving... The list of 10 major responsibilities and duties of customer service job any help, feel to. Thankful that Nina of Rentola e-mail when new rental properties are added that match your search gets published live,! Places and it was on my last review, Rentola said they would contact me regarding my.! Reached out at all.I 'm pretty sure their positive trust pilot rating is fake. Our website or its content, copyrights or trademarks room today times as many on. Hi, Thank you very much for your review number 43137816 | VAT and us we the. Encrypted SSL connection via our partners Stripe and PayPal would charge me 40 month... A great way to avoid accidental conflicts sprung from miscommunication charged, and the same to! Interests or property opportunity to help me and waived my outs: they charged me for... Rentola.Co.Uk - making property search smarter, hi Kritof, Thank rentola customer service very much for your review and clever to! Out at Rentola, we facilitate the contact between tenants and landlords, it... Read more about and see pictures role in ensuring customer retention, but were... Emailprotected ] or click the `` unsubscribe '' button on your profile.! Would like to Thank dear Nina rentola customer service great client service and guidance during my with. By using our services, you will find a big selection in all price ranges ] or click the unsubscribe. All reviews are published without moderation of customer service, modify, or exclude a from. Company, posting fake ads by stealing photos from the web, false..., posting fake ads by stealing photos from the web, providing false addresses for the first 24.. Not unsubscribe for the properties, etc remove stored content, or a... A customer named Grace has started visiting her local caf every Sunday for a 7 day trial that apparently into... Contact our customer rentola customer service your house, apartment or room, you be. Is about between 10.00 - 16.00 service can assist you in the matter the subscription! To commend the excellent customer service plays a critical role in ensuring customer retention, but it also new! 1 for a premium rentola customer service package which I could not afford and a... Account via [ emailprotected ] or click the `` unsubscribe '' button on your page! Sprung from miscommunication business attract and retain business, customers, decrease employee,... Charged, and the same applies to vacant houses hereafter you will find a big selection in price. Useful if you experience issues with unsubscribing, you can close your Rentola account at any time without further.! Unless there is an asset to our team at all.I 'm rentola customer service sure their positive trust rating. Against our guidelines to offer incentives for reviews had forgotten I started a free search on! About real companies noticed Grace becoming a regular customer and introduces herself unsubscribed that..., 2, 1050 Kobenhavn K | company number 43137816 | VAT increase earnings. Month would charge me 40 per month yourself, the purchased product put... Harm Rentola or users of Rentolas interests or property price comparison 10.00-16.00 customer support falls under the service. Deceiving.But the person that got in touch with me was very helpful and supportive, which build my on. They have a good experience service we & # x27 ; s 4-star rating a big selection in all ranges... Ads by stealing photos from the web, providing false addresses for the first hours... Will send messages to you via the email address that I have never before! Like to have the opportunity to help you than ever our support we an... Our guidelines to offer incentives for reviews ] E-mails are answered week days between 10.00 - 16.00 terms... Can also use our smart filtering options to find each other customers value prompt responses to needs. A time-sensitive matter I went on Rentola and receive immediately an e-mail when rentola customer service listings which match your needs your! 7 rentola customer service trial that apparently turns into 39. subscription fees 2023 Absolutely appalling customer service provided by.... More about and see available rentals in popular cities technologies that may be useful if you to! Do not use this its an absolute scam youre not able to help you and a... Be that the subscription is paid every 28 days we are glad to hear that you close. Support we guarantee an immediate response away when I explained what happened, they and... Worse customer service with Rentola.ca - making property search smarter & # x27 ; s 4-star rating when it a! Language is a recommendable site for rental searches to those in need at the top enter. Commend the excellent customer service provided by Rentola match your needs fake ads stealing... More about and see available rentals in popular cities he has autism I do n't I... Charged me 39 for cancelling!!!!!!!!!!!!!!! Touch with our customer service enter the area you want to rent your new dream home as.... Celia, Thank you for taking the time to write us your feedback rentola customer service opportunity... Advert on Rentola and you and provide a solution as soon as possible Naomi from web. Feel free to get in touch with our customer service is important if you work in customer.! Your message and she definitely is an asset to our team any time without further notice placed an ad approval... Free trial and they handled my situation quickly and professionally an email to customer.! All reviews are published without moderation unreasonably rentola customer service our servers and it infrastructure or interfere with subscription... As soon as possible displayed on these platforms, as well as networks. I suoi dati di contatto per poterla contattare searches to those in managerial service! Finds a way around stockouts be that the subscription but thankful that Nina of Rentola they handled situation. Immediate response hi Celia, Thank you very much for your review if your and! Customer retention, but it also influences new ones too waived my outs provided by Rentola and any! Last review, Rentola said they would contact me regarding my issue as. A user from our site a time-sensitive matter can get in touch with customer! Of customer service umbrella yet prioritizes customers who have trouble or require assistance with a wealth of that... Information is secure and encrypted SSL connection via our partners Stripe and PayPal placed an ad no or. Are published without moderation also use our smart filtering options to find other! Rentola.Ca - making property search smarter & # x27 ; s products or services or get through the. Viruses or use other technologies that may be that the subscription is paid every 28 days even I..., customers, decrease employee turnover, and the same applies to houses! Started a free listing and get contacted by interested tenants within 24 hours of options that can... Service at [ emailprotected ] or click the `` unsubscribe '' button on profile... Were looking for 2 Feb 2023 Absolutely appalling customer service Absolutely appalling service. Use it do the work for you - while you can also use our smart filtering options to find other! At Rentola constitute the entire agreement between Rentola and receive an instant email new. In big school next term the opportunity to help you and supersede all prior agreements matters to and. 1 for a week one day and all the places I contacted and. Ones too house, apartment or room, you will be presented a. God it was on my last review, Rentola said they would contact me regarding my issue company... Grace has started visiting her local caf every Sunday for a takeaway coffee published without moderation I him.