document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_3" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_4" ).setAttribute( "value", ( new Date() ).getTime() ); Please note: Top Class Actions is not a settlement I would like to join this class action lawsuit. In addition to the safety concerns many have raised in this thread about chipped porcelain, porcelain is key to the cleanability of an oven, and serves the very important function of protecting the oven cavity from rust. I would like to be included if at all possible please. Their names are Aaron Rad Radbil and Alex Kruzyk Has anybody else seen this issue. Mine just started peeling as well. Despite notice of the defect in the Black Stainless Steel Appliances, and the reasonable expectations of consumers created by Defendants marketing of its Black Stainless Steel Appliances, Defendant engagedand continues to engagein a wrongful course of conduct, the class action states. I can't and won't get used to this. Definitely want to be a part of this. In this class action, plaintiff Barry Garfinkle claims he bought a Wolf 30-inch E Series double oven in May 2012, but within a little over a year, after using the self-cleaning function, he noticed that the blue porcelain interior finish on one of the oven . We have a 2 year old samsung fridge and gas range in the SUPPOSED BLACK STAINLESS. Despite having purchased an extended warranty, and after numerous phone calls, both Home Depot and Samsung have refused to help us. Its all crap and I paid a lot. We had awful trouble getting through to the right customer service dept and getting someone to come out to replace the glass. Id love to be included. Please include me in on this. I will call the lawyer in a couple of hours For adding me to the suit. We use nothing abrasive on it. Please add me to this Law suite. 01:46 PM I worked for years to be able to able to have a beautiful kitchen only to be screwed over by Samsung. For stubborn just use rust cure, that goes like a blue hard lacquer, then paint over a few times with enamel paint and it should be good. The customer service representative asked if anyone in my household has become ill and I explained that at this time no, but that this will most likely cause chronic health effects not acute. But in ovens with the issue, I believe it would likely happen eventually and, mostly, shouldnt happen at all. I also purchased a black stainless finger print resistant stove from Best Buy and just over a year the paint is peeling by the handles where I have seen hundred of pictures since researching. Refrigerator had multiple issues with the complete freezing of ice machine, resulting in water dripping all throughout the inside of refrigerator & freezing levels not staying consistent therefore ruining food. This company is aware of the defect and yet still sells to unsuspecting customers and will not make the product good. Wish I still had my LG stainless steel appliances! I thought I was getting quality appliances but I was wrong and sdpent alot of money on tese. Nothing but issues with all appliances. Samsung needs to make this right for people who is Spectre harder in money on these appliances. in. All three appliances are peeling and delaminates when you look at it. Everyone of the appliances are scratched and peeling. Clean the area to be repaired, using a commercial degreaser. Spent $6k on new appliances, microwave and stove are peeling, I only use dish soap and sponge or rag for cleaning. https://chicago.cbslocal.com/2020/09/21/you-dont-want-this-ingredient-in-your-brownies-porcelain-lining-can-chip-off-in-some-ovens-its-a-huge-concern/, Well, the end result to my claim with Whirlpool was a dead end. This is ridiculous. Arcing is the term used for describing sparks in the microwave oven which can be caused by metal or foil touching the interior side or back of the oven, metal utensils being used in the oven or the improper placement of the metal rack on the shelf supports. Samsungs continued refusal to be accountable in the face of irrefutable evidence is criminal.in itself, but to blame the victims makes it immoral as well. Colour : Black. This has happened to my new Jenn Air too. 11-14-2021 Edit - we have never and will never use the self-cleaning feature. Im convinced it was the baking stone i was using since my first oven i had for four years with no problem (cleaned it multiple times) and when i started using the stone the enamel peeled off. The Samsung refrigerator ice maker isnt working either. 11-02-2021 I had purchased a Samsung refrigerator, Samsung range and Samsung microwave. 05-01-2022 The oven does not come up to temperature and is peeling. 12-09-2021 Like to join the law suit. I purchased a Samsung kitchen appliance suit a year ago. No posts to display. Ridiculous. It is a joke. I have had the black Stainless Samsung Stove for four years. The espresso/walnut finish is a better direction for complimenting the terrazzo then a cherry stain. Dont want mismatched appliances so putting up with the ugly peeling which now happened to stove, fridge, microwave. I called Lowes and was told its cosmetic. We purchased a Samsung pkg of appliances in April 2021. At the time, it seemed like a sweet deal to me: enameled cast iron, just like the Le Creuset versions that were about $275, with braising spikes in the lid, an oven-safe . Thank you. MagicEzy Appliance RepairEzy - (Black) - Appliance Touch Up Paint Scratch Repair for Stove, Microwave, Fridge - Enamel, Metal, Stainless Steel - Strong Epoxy 3.5 out of 5 stars 187 $19.97 $ 19 . When it happened to the F&P the company replaced the lining. They would give me a discount on a new oven, but dont have any in stock. Adam Lee v. Samsung Electronics America Inc. , Case No. The warranty from the dealer as well as Samsung have both said that cosmetic is not covered and gave company line that it must be the way it is being cleaned. I have badly chipped black stainless steel finish on my Samsung gas oven purchased 2018. Our oven is only 3 years old and is peeling. I bought stove and microwave and after a few months of having it It started peeling. I don't think a court would consider a 5 year old oven that's chipped to bare metal acceptable! We bought our stove roughly 5 yrs ago. Fridge, dishwasher, microwave and stove. How has your appliance lasted? Not to mention the CHEAP PLASTIC is flaking off very close to where youre preparing food to consume. So I would like information on how to be included. @awm03, what is the need to replace your wall oven if it's (apparently) still functional? Have you had any luck on finding out how to join the lawsuit? Nearly every appliance has had a malfunction. Yes, my refrigerator and stove are having issues with the black stainless finish and it happened at only 6 months old. I think what susauna needed was affirmation that the terrazzo would work with white cabinets and how best to tie the two with the right counter tops. I have black stainless steel oven, refrigerator and exhaust hood and they have started to peel off in about 2 years. Purchased in 2020. I am extremely upset that my oven door has begun to peel. I wouldn't worry about Miele, there have not been many reports of chipping over the years. Ditch the takeout with LG smart cooking appliances that make cooking in easier, faster & delicious. This started within the 1st year. Vacuum or thoroughly wipe the area down so that the surface is dry and clean before you apply the paint. I had to contact them several times. I have the same problem.. Nothing I can do to to stop it. in. It should be fixed and made right. Samsung Black stainless appliances is a scam, poorly made with aThin Plastic Coating that peels off. They have just been telling me that its cosmetic. We still do not know how to use the built-in airfryer. A range, refrigerator, dishwasher, and microwave. It's just 2 years old and I have a warranty. I have had a few spills and there is a layer of polymerized/carbonized oil/ baked on residue. I purchased 4 Samsung black stainless appliances 2 1/2 years ago & 2 are peeling. We bought the entire suite of Samsung appliances to cap off a kitchen remodel. All of the appliances we purchased would be in perfect condition if the so called black stainless (colored film) was not peeling off. in. In the meantime, if you have a multifunction oven you can select an alternative cooking function in order to keep using the appliance until a repair can be carried out. Worsens without even touching it! I'm sure she's sticking with the terrazzo -- just hoping she'll check back in, so she can also consider a wood surface. Please let me get in on this lawsuit. The appliances at our old house are still operational and in great condition and are about 10 years oldKenmore, I know because my daughter now lives there. Their phone number is 512-415-8215. Please add me to this awsuit. Anyway, enameled cast iron doesn't need to be seasoned. Say they dont cover cosmetic damage. oven and dishwasher - all Whirlpool. I bought black stainless steel appliances in 2021 from Costco in April. The Le Creuset website outlines their lifetime warranty, saying, "Le Creuset cast iron cookware offers a lifetime warranty guaranteeing products against defects in material and workmanship.". Best Buy said contact Samsung. Samsung wont do shit about it but never enclosed the possibility of it peeling. I paid about $1,700 for it. Shifted or Sunken Display. I would like to be included in this. Also - I dont think its only self cleaning that does this. Their telephone number is 512-415-8215. It will ensure that lamp stays on all the time. I will call the customer service tomorrow to see what they can do but surely if they don't do anything I will NEVER buy any other Samsung products since they don't respect their engagement to the customers. Please include me. But this all sure makes it hard to buy anything and know we wont also be buying into major headaches. Next best bet is taking them to small claims, but they might move the case to a full court in which case you'd want to hire a lawyer. I have this peeling starting on my Samsung range, dishwasher, and microwave. 05-11-2022 My stove I bought 2 years ago is also peeling around the oven handle. Ugh(. If your dutch oven is peeling, it is either caused by a chip in your vessel that is allowing the enamel coating to separate from the cast iron dutch oven, or, the seasoning on the cast iron is breaking down. My Samsung stove is less then They eventually came out after 6 weeks (& that was a cancellation as they'd had no space until just before Christmas) and replaced the glass. Top Class Just in case someone has this issue as well. I also bought a Samsung black stainless steel stove and within no time it started peeling. Well see. I haven't seen the new models in person. Lorraine, Perfect!! I wish I could go buy something else so that I could just move on. But not sure if theyll fix. in, 11-06-2021 STEP 3: Cut cleaning time by presoaking oven components. I will not stop until I get one. Would never recommend them to anyone. How can we join this lawsuit? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The other option would be to look for a gas range. How do I join the lawsuit? The theory is that this puts less stress on the porcelain. I have other issues with Samsung refrigerators and their dismissive customer service. The paint on the bottom of the oven on my ng30 gas range is coming off. Thanks Gail Lagges, Add me please, I have a black stainless steel refrigerator and microwave. They just replaced the ice maker a few days ago, which is under a current class action. Finally, I decided to get stainless steel appliances from another company. Add me to this list! Please let us know how it holds up especially after you use the self cleaning feature. Im hoping I dont have a fight on my hands but most likely I will. Never will another Samsung appliance enter my house. Ive had my stove about a year. I purchased 4 Samsung black stainless appliances 2 1/2 years ago; the oven door has extensive peeling & now the refrigerator door has started to peel. i sent them a letter whit pictures and explained that is a major safety issue but they don't beleive that. I purchased a Black Stainless Steel freestanding range. Ceramic Enamel Cavity with 10 year Warranty. I have had issues with EVERY product I have purchased. How does someone get involved in the class action suit? Christi, on behalf of Thos. My samsung dishwasher and stove are both peeling. These are in loads of ovens now. Same problem with an electric range. I have a Samsung Gas oven that also started to peel near the handle. I have a Samsung with a black interior and the coating is chipping off like little glass bits. I have used the self cleaning maybe 2 times since remodeling 3 years ago. Purchase enamel paint that could withstand temperatures reaching 1,200F or so like Rust-Oleum. We purchased in 2019 and have same scratch and compromised situations on my Samsung black stainless appliance package. . Eventually the company I purchased it from sent me a full refund and said they didn't want the oven back. Same issues with the black stainless steel appliances dishwasher and refrigerator. We paid extra for the black stainless steel. . Please add me to suit for I am concerned about all my other appliances. Not even 8 months old and Samsung stove stainless black panel peeling off. within the year both the replacements had the same problem. Again Smeg replaced them both. This is not rust but a major and harmful defect. I told him if he doesnt leave. Reverted back to Samsung, told them I wanted a letter in writing of them rejecting my claim so I could forward to my states AG. Please include me in the lawsuit. If she does, I'm sure she'll appreciate your input. I actually have a refrigerator, dishwasher, microwave, and an oven in black stainless from Samsung. Copyright 1995-2023 All Rights Reserved. Please help. Used the self clean function and the porcelain started to come off. Having the same issues with coating peeling and ice maker on fridge. I contacted SMEG and they replaced the oven. They are expected to last many, many years. This story tells you that the Kitchenaid manual warns this can happen with self cleaning. I am very interested in joining suit against this company. posted by so fucking future at 6:36 PM on . It's not paint. For what they cost its ridiculous. New appliances are a major factor in the design and aesthetics of a new kitchen that people have spent thousands of dollars on. Peeling Peeling Peeling, Refrigerator, Microwave, Range, and Dishwasher. i tried to climb the ladder to a supervisor and was told the same. Allow the appliance . It started peeling within the first year . Just purchased the black stainless steel Samsung refrigerator and dishwasher January of 2021. I also purchased a Samsung stove that began peeling the black stainless on the door after one month. Purchased Samsung Family Hub refrigerator in black stainless. Good luck with your new double oven. This is not Has anybody else seen this issue. Stainless oven/range is a nightmare. Id like to be included in lawsuit. We recently purchased a Samsung Refrigerator from Home Depot. I even had purchased a 5 yr extended warranty and it did no good either. The lights on the stove dont always go out after use either because the technician didnt not properly align them. Also I spilled pop in the fridge and removing the glass shelves were a nightmare! My Samsung stove started to peel around the handle on the right side. Apply the paint and let it dry completely, then run the microwave containing a cup of water on HIGH for about a minute. My oven is not even a year old and the enamel has peeled off. If you continued the subway tile as the backsplash, that is a simple unobtrusive solution which is much easier to clean than painted wall. If there is a lawsuit in the making we definitely want in on it! I would like to join this class action. Wewould also like to join the lawsuit again Samsung. However, this can result in some functions no longer being available. 3 Stove knobs have broke, very disappointed and dissatisfied. Most of the Samsung stickers have fallen off. Do . Please add me to the lawsuit. I am very disappointed in this company. Love the over but it looks like it is 20 years old after it started to peel. Add me to the lawsuit, I would like to be added to the class action lawsuit as well. 01:57 AM Its beyond unprofessional. We purchased all black stainless appliances in August 2019. So unsatisfied!! It quit working after 15 months of use. . I was not aware the finish was flimsy and this would result in an expensive oven that looks terrible. 23L (0.8 Cu.ft) Outside (WxHxD) 489x275x374mm. Stove is useless . I purchased a Samsung black stainless dishwasher, gas range and above the range microwave and all started peeling within 6 months The finish on it is ruined and Im single I only use it a couple times a week and grill most meats. Website. Can we all be added to this lawsuit?? The shape of the peeling resembles possibly where the heating element is under the bottom of the stove. How can I be included in it? Please add me to your list. It has the pyrolitic cleaning function so heat s up to about 500 degrees c. Very hot! That's a health and safety. This is a well known problem!!!!!! Please include me in the lawsuit. I asked if they thought it was safe to eat food prepared in the oven because the chips appear to blow around during use. Indem Sie auf Annehmen klicken, stimmen Sie dem zu. Lee says that Samsung has known about the defect for years, citing a number of complaints nationwide, but has largely ignored customer complaints and done nothing to address the issue. I dont believe it is really stainless steel. Over the years there have been multiple complaints of the blue porcelain chipping off their broiler pan! If you keep using a rusting microwave . I have black stainless steel refrigerator, microwave and stove more info please would like to be in on this class action. I would like to be included. It is very finishflaking off the oven door where the handle connects. Answered by Jen1a 4 years ago. I contacted them this morning about problems with my black stainless steel cooktop. This is outrageous. How do I join this lawsuit? Very disappointed. But I cant find the submission. I would. The model is NX58J5600SG. The 3rd time they replaced the ice maker. Please add me. After 2 years my stove front is starting to peel. Paid a lot of money for this chunk. 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