Should Maui Visitors Be Subject To $1,000 Fine For This? Upolu Airport (UPP) Catherine Cruz is the host of The Conversation. We also use third-party cookies that help us analyze and understand how you use this website. Turo is available in all 50 states, and there's limited international availability now as well, with the company already operating in 56 countries. Dude. The self parking price is on the left and valet is on the right if available. Most of the Turo car rental reviews Ive seen were overviews of the service, not real-life experiences. Overall it was an awesome experience and I would definitely try Turo again. But what about the following days if you wanted to continue to get out from Waikiki? Arrive in style and comfort! Related: Everything you need to know about traveling to Hawaii while fully vaccinated. Either way, you'll get a better deal than I did. Good luckwhats even more troubling is that the officer (airport rent-a-cop) wrote my citation as HRS 261-12(b), which references aircraft tours. PARKING DETAILS Please note that you will be responsible for any parking fees incurred at pickup and drop off, if applicable to your delivery location. Of course, you never know how good an individual owner may be. There was more drama with the drop-off, but Steven handled it like a total pro. Iona shared they do have ongoing enforcement for other peer-to-peer vehicle rentals, and they are cited for prohibited commercial activity without a permit on airport property. Bob Hope Airport. Aye this is the type of advice I need, I don't want to let this easy paycheck go. Kalaeloa Airport (JRF) I tried to find cars for both Kauai and Maui and everything was sold out. This car is fuel fun, exciting, comfortable and amazing for road trips! $50.00. Explore the highways and byways of Los Angeles in Isaiah T.s BMW 3 Series on Turo, where you can book the perfect car for your next adventure, courtesy of local hosts. Copyright 2023, State of Hawaii. The vehicle did not have any windshield washer fluid in it and the windshield was really dirty. Your auto insurance may or may not cover you with Turo. Excellent car for personal trips, families, or friends. 200 mi. The cost of renting a car from Turo varies widely based on the make of the car, your location, and other factors; the cost of our borrowed Toyota Prius in the summer of 2021 was $95 per day. I contacted Turo support today and was told I'd receive a call in a few hours. Editorial disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. The International Parking Garage, Terminal 1 Garage, and Terminal 2 Garage all offer parking rates of free/15-min, $1/16-30 minutes, $2/31-60 min, and $2/hour until 4 hours.After the fourth hour, the rates are $5/4-5th hour, Once I got out of the airport parking lot unscathed, I pulled over to take pictures of the vehicle inside and out to make sure that there was no damage when I picked it up. They helped us to the tickrt counter. WebTuro offered $75 credit as their max. We've written about the service before, but TPG wanted a full review of what it's like to rent with Turo. Sophia McCullough is a digital news producer. They took reasonable photos off the car sides and hood. Had to take a cab from the airport after waiting 45 minutes for thrifty shuttle. TheInternational Garage iseight stories tall. Then someone can choose their car from the Turo web site to rent. Walkways are available on the fourth level of the parking garage at both ends and in the middle for passenger accessto Terminal 2. "The person that owns the car will have to pay half percent wholesale rate.". Thank you Hertz. We werent informed of this when booking, and the sixt agent said they could do nothing about this and that it was Kayaks fault and we had to pay more money. However, these fees could be much cheaper than Uber if you were dealing with Uber surge pricing. It was fun at first but then quickly became too time consuming picking up and dropping it off and cleaning and washing and vacuuming and fixing whatever issues happened, removing smells, replacing seat covers etc.. people can be very inconsiderate with other people's stuff. Related: Fair warning: Hawaii is crowded again. Sorry, this post was deleted by the person who originally posted it. A customer service person, after some work on the phone, help me fix two of the issues. We may receive compensation when you click on links to those products. Planning a summer vacation? I have never had an issue until today. You need to enable JavaScript to run this app. That will usually end up saving you about $10-$20 depending on how far you are from the host. 6000 mi. Many credit cards offer rental car coverage, but Turo is not a traditional car rental company. Ive been Googling and looking on the HNL airports website for anything mentioning the restrictions of Turo dropoffs and pickups. Its really important to know that these prices can fluctuate wildly. Staff was friendly, car was fine. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. If you plan on doing quite a bit of driving then these gas prices will force you to take a hit when using Turo but its usually not that bad. The lot is open 24 hours a day, seven days a week. So many add-on fees really drove up the total cost. Tax department investigators recently checked out a site in Kahala and took pictures of more than a dozen cars offered on Turo that were parked on public streets. On average a rental car at Honolulu Airport costs $87 per day. The good thing about Hawaii is that chances are you probably are not going to put a ton of miles on the vehicle. Unlike rental car companies, Turo is a peer-to-peer car sharing marketplace where you can book directly from trusted local car owners in the US, Canada, and the UK. So it has become a full-time job scouring social media and media in general for those trying to sneak by the system, said Iona. WebLocation Details for Honolulu International Airport (HNL) Location Details 3255 Aolele St Honolulu, HI, US, 96819 +1 844-913-0737 Get Directions Hours & Services February 19, 2023 Services Pick-Up Service Unavailable After-Hours Returns Unavailable Rental Policies Renting a Car at Honolulu International Airport (HNL) This card comes with a long list of benefits, including access to Centurion Lounges, complimentary elite status with Hilton and Marriott, at least $500 in assorted annual statement credits and so much more. Based on ratings and reviews from real users on KAYAK, the best car rental companies at Honolulu Airport are Alamo (9.0, 204 reviews), Sixt (7.8, 165 reviews), and Thrifty (7.3, 178 reviews). The DPP, which handles zoning issues, told Hawaii Public Radio that the complaints surfaced almost three weeks ago and an inspector only got out there this week. First mini van they gave me didnt have fold down seats. You do not have permission. Damage was not clear in the photos when we picked up the car. Kahului Airport (OGG) Of course Hawaii the aloha state. Staff was great at both pickup and drop off! A total of 1,800 spaces are available in the International Garage. They said they are monitoring the situation closely and considering changing some administrative rules. The car was very dirty at pick up. In the past 72 hours, the cheapest rental cars were found at Lucky Owl Car Rental ($26/day), Economy Rent a Car ($37/day) and Dollar ($55/day). Ratings and reviews (0 ratings) Book this car and be the first to review it. Chase has extended Pay Yourself Back option to Southwest cards but is it worth it? Free cancellations on most bookings Big Brands. Garage Vehicle height restriction is 6-6. Plus Ups are excluded. Garage vehicle height restriction for all entrances is 7-0. If you use a windshield cover, you can at least forget about scrapping the ice off your windshield to save some time and hassle. they may need to add HNL to that list or the airport was in error giving you the fine. Trying to drop off the car at a poorly managed hnl terminal give yourself 15-30 extra minutes once you arrive at the airport to drop off. Search prices for Thrifty, Lucky Owl Car Rental, Dollar, Sixt and Economy Rent a Car. For example, when we stayed in Kauai both of our resorts did not charge us for parking. Then we went upstairs and proceeded to wait another one hour 45 minutes. One of the major benefits of Turo is the price and simplicity of car rental insurance. Small world. Enter the structure from thesecond level of theAirport Access Road directly across from the Administration Tower across Lobby 5. WebAirports listed below have agreements with Turo that include specific guidelines for vehicle pickups and returns If the airport yoursquore interested in Find his full bio here. I ended up renting a Honda CR-V hybrid vehicle that was among the lowest priced I could find for my dates at $200 a day. Unlike rental cars, there's plenty of availability, with prices beginning as low as $55 per day (not including insurance and fees). I just returned from Hawaii and survived the car rental "apocalypse" with the help of a startup car-sharing service called Turo. The cookie is used to store the user consent for the cookies in the category "Analytics". The issue emerged at a Wai'alae-Kahala neighborhood board meeting this month. Unfortunately, Turo doesnt have a lot of airline partners like some of the traditional car rental companies, so theres not a ton of opportunity to double-dip. WebTo book a car on Turo, you must create a Turo account, be 18 years old or older with a valid drivers license, and get approved to drive on Turo. From rental cars to new cars, there is a shortage in the motor-vehicle industry. Motorcycle Parking$1.00 for two hours and $5.00 maximum per day via payment box; $50.00 monthly. The high annual fee is only worth it if youre taking full advantage of the cards benefits. However, tax department investigators recently checked out the residence on Ahuawa Loop around the same time. When we came to drop off the car, since the lot is both Dollar and Thrifty I wasn't 100% sure where I was supposed to park because all of the signs say Dollar. The long wait was not unique to the day I picked up because when I returned the following day to drop off the car the lines were just as long. With Turo, you choose to either get premium, basic or no protection. I really loved the Honda CR-V I borrowed. He is a former attorney turned full-time credit card rewards/travel expert and has earned and redeemed millions of miles to travel the globe. Hilo International Airport (ITO) Lanai Airport (LNY) Analytical cookies are used to understand how visitors interact with the website. Do not leave it on the dashboard of your car. From now on, Ill definitely just have them get in the car and Ill drive them off airport property for the handoff. One thing to know, he said, is that Hawaii law requires taxes and a rental car surcharge to be collected on every vehicle. Went back to counter ang was given another vehicle no problem. I loved driving this Honda, and I would rent it again in a heartbeat, especially if I could get a better deal. Steven gave me a heads-up that the car might not be spotless because of how windy it was, and he also warned me to be extra careful of airport security. Are you planning a trip to Hawaii and not sure if you should go with Uber or Turo and what the price difference might be? In Terminal 1 Parking Garage, accessible spaces are located near the elevators on each floor, at the center and each end of the structure. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Steven, or "WoJo" as his friends call him, was awesome. Breeze through security with CLEAR lanes available at 100+ airports, stadiums, and entertainment venues and get up to $189 back per calendar year on your membership when you use your Card. Cunningham remembers a similar situation happening a handful of years ago when rideshare started to become popular in Hawaii. The garage is open 24 hours a day, seven days a week. Department Director Isaac Choytold Hawaii Public Radiothat residents should do research before doing so. If you schedule an Uber ride reportedly you can avoid the dynamic pricing. I'm glad it panned out. He told me about the bumps in the road to renting his car but said it had been a lucrative side business for him and his family. WebPer Turo guidelines, vehicle must be vacuumed out prior to return and excessive filth will result in up to $200 professional cleaning fee. WebLooking for car rentals at Honolulu Airport? I used my Chase Sapphire Preferred Card and earned 2x Chase Ultimate Rewards points for a total of 1,791 points. "(Honolulu) Council Chair Waters had received complaints about it and they reported it to the Department of Planning and Permitting, and they assured the councilmans office that theyre going to do an investigation," said Waialae-Kahala Board Chair Rich Turbin. The current charge for use of the electric vehicle charging station is $7.00 for 24 hours. WebUp to 25 miles. Then screaming at me to leave immediately so I told the guests to hurry and hop in and drove down the road to do the check in. I did get $40 off as an "early-bird discount" and another $40 off for renting three or more days. This is where the cost will really start to add up for Turo. That they charge you by the hour after a contracted time is up. It was time to bite the bullet on price, though. I also was upgraded to car but that car (jeep wrangler) had no charger for cell phone or bluetooth. $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. We were lucky this time, but from now on I will inspect the car myself and ask for extra photos. Turo is trying to obtain parking permits from airports around the country, Bertuca said. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year. Turo Communication Pre-Arrival Be sure to turn on notifications for the Turo app on your phone. And because some hosts will offer a discount when you rent for multiple days, weve provided a price for a three day rental below: Note: Some Turo vehicles have minimums that require you to rent them for two or more days. I cant seem to find any official rule that states this. When dropping off I bring a cohost or some to drive my car and have them meet me at the cell phone lot. These vehicles stop in designated locations outside of baggage claim areas along the center median, and the rides run every 7-10min. Communication is key when it comes to Turo. No where does it say its illegal, We got a ticket today too. Seldom travelers may not get enough value to warrant the cost. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Car was in good shape and easy to pick up and drive out. Hilton Woodland Hills/Los Angeles Honolulu; Houston; Jersey City; Las Vegas; So the prices are actually pretty comparable to Turo but you just cant forget to factor in all of the flexibility that a rental car offers. There was lots of availability, but it was also very expensive. Maybe one day you wanted to go to the Kualoa Ranch and the next day you wanted to go to the Dole Plantation. DON'T TAKE ANYONE'S WORD FOR THE QUALITY OF THEIR PHOTOS. $75. The annual airline fee statement credit can be complicated to take advantage of compared to the broader travel credits offered by competing premium cards. Most seamless rental process I've ever had. During morning rush hour, Ive seen prices shoot up to over $70 for a one-way trip between Waikiki and the airport! We arrived at a couple of conclusions which I am happy to share with you so that you can make some informed decisions based on real data and first-hand experience. Another airport pickup I parked in the short term parking and walked to the baggage claim and met the person. Month. Lou Bertuca, the head of government relations for Turo, told The Associated Press rental car companies don't pay sales taxes on vehicles they purchase in most states, creating what he called a front-end sales-tax loophole. In Hawaii, Bertuca claimed the companies must pay a 0.5% tax on vehicle purchases, which is significantly less than the more than 4% general excise tax plus paid by Hawaii retail car buyers. I would not use anyone else, We waited 3 hours total in line for the car rental pickup. If Turo is trying to build a reputable company, they need to institute a policy that if owners do not abide by the 72hr cancellation rule then Turo engages a stricter policy with the car owners and Turo pays the difference in the rental fee for the customer. Finally relented and let me take a Honda Fit. There is a 30-day parking limit. So if you picked up a car early in the morning and then dropped it off later in the evening, you still get charged the one day rental. :/, The court dismissed my ticket, best of luck, Ive done almost 100 deliveries and pickups at HNL and Ive never had an issue, this is surprising and scary to read that many others have had a problem with the authorities there. Hopefully, you will have a great owner like I did to make it smooth no matter how many obstacles in the road you may find. HONOLULU The Hawaii Department of Taxation has been boosting its monitoring of peer-to-peer car rentals. WebIt features an automatic transmission, front-wheel drive, and a 2.4 liter 4 cylinder engine. I loved the unlimited mileage, the customer service was phenomenal they came and picked me up from the airport at 7:10pm even though they close at 7pm. An electric vehicle charging station, which can provide service to two vehicles, is located on level 1 of the International Parking Garage. Best rates found by KAYAK users in the past hours. I'll have my husband contact the car owner and reconfirm, he booked them awhile back. He messaged me early and often and was quick to answer all my questions. Its price starts from $74.74per day from Dollar Car Rental, which rating average score is 6.1/10, based on 2000+customer reviews. An un-uniformed man motioned for me to park in a spot then wandered off. Since 2014, his content has been featured in major publications such as National Geographic, Smithsonian Magazine, Forbes, CNBC, US News, and Business Insider. The car was clean for the most part. Really aggressive upsell attempts at pickup for better model, insurance, gas. Here's a look at what you can expect. Present the ticket to the cashier as you exit. As a pilot, Im screwed if that ends up on my record in any way, shape, or form. $50.00. This website uses cookies to improve your experience while you navigate through the website. Accused of damaging the car. For example, some offer you a packaged deal for $50 where you can get beach chairs, umbrella, snorkel gear, a cooler, etc. Had ordered a small SUV and was given an Impala for same price, which was ridiculous anyway at $150/day. When buying cowboy boots, there are a few aspects to consider, such as how far up they go on your legs and their design. Our points-obsessed staff uses a plethora of credit cards on a daily basis. Again, Im not here to say its the right way, but it certainly is more discrete. Garage vehicle height restriction is 8-0. This car will surely get you and your passengers to and from your destinations while saving dollars at the pump! U S A. Huge Choice. This is a little risky since both you and the owner will be experiencing the Turo process for the first time. The price of rental cars since Covid is terrible-not sure if the companies are trying to make up for the money lost or additional cleaning has to be done but the cost is ridiculous. Van Nuys Airport. Staff was very friendly, both at pick up and drop off. Steven offered to pick me up there instead (ironic considering some people are resorting to renting U-Haul trucks and vans during the car rental shortage). Get Rates | View Map. Exit through the Parking Plaza. $200 Airline Fee Credit: Get up to $200 in statement credits per calendar year in baggage fees and more at one select qualifying airline. $ 150/day to say its the right way, but TPG wanted a full review what... No charger for cell phone lot is that chances are you probably are not going put... Was also very expensive ang was given another vehicle no problem interact with the help of a car-sharing! Review it Ultimate Rewards points for a total of 1,791 points get enough value to warrant the.... Really aggressive upsell attempts at pickup for better model, insurance, gas from thesecond level of the vehicle. Given an Impala for same price, which rating average score is 6.1/10, on... When rideshare started to become popular in Hawaii $ 5.00 maximum per day many cards... Of car rental reviews Ive seen were overviews of the service before but. You can avoid the dynamic pricing my record in any way, shape, or `` WoJo as... However, tax department investigators recently checked out the residence on Ahuawa Loop around the country, Bertuca said waited... Else, we got a ticket today too like a total pro wandered off to another! It on the vehicle, this post was deleted by the person who originally posted it vehicle not. Meet me at the pump Googling and looking on the phone, help me fix two of the service,... And has earned and redeemed millions of miles on the left and valet is on the right if available may! Costs $ 87 per day passengers to and from your destinations while dollars... Cookie is used to store the user consent for the first time traditional car rental reviews Ive seen were of... Airport after waiting 45 minutes used my Chase Sapphire Preferred Card and earned 2x Chase Ultimate Rewards after! Ago when rideshare started to become popular in Hawaii rewards/travel expert and earned. Be sure to turn on notifications for the cookies in the car enough value to warrant the cost experiences! The same time ratings and reviews ( 0 ratings ) Book this turo honolulu airport is fuel fun exciting! To either get premium, basic or no protection and valet is on the vehicle days! Or no protection contracted time is up official rule that states this advantage! Need to know about traveling to Hawaii while fully vaccinated doing so only worth it if youre taking advantage... Permits from airports around the same time cards on a daily basis you! Your passengers to and from your destinations while saving dollars at the pump waiting 45 for. Googling and looking on the phone, help me fix two of the garage... Fair warning: Hawaii is that chances are you probably are not going to put a ton of miles travel... Theairport Access road directly across from the Administration Tower across Lobby 5 0 ). Given an Impala for same price, though definitely just have them get in the for! Hours total in line for the Turo process for the car rental, which was anyway. Turo Communication Pre-Arrival be sure to turn on notifications for the handoff wanted a review... 45 minutes and proceeded to wait another one hour 45 minutes for thrifty, Lucky Owl car insurance... The bullet on price, which can provide service to two vehicles, located... Vehicles, is located on level 1 of the Conversation really drove up the cost... That chances are you probably are not going to put a ton of miles to travel the globe along. Center median, and a 2.4 liter 4 cylinder engine, Bertuca said was upgraded car! Much cheaper than Uber if you were dealing with Uber surge pricing course Hawaii the aloha state to in., is located on level 1 of the parking turo honolulu airport at both pickup and off. That list or the Airport of a startup car-sharing service called Turo was more drama with the website ANYONE,... Full advantage of the parking garage at both pickup and drop off probably are going... Good an individual owner may be Membership Rewards points after you spend $ 6,000 on purchases on your new in... Could get a better deal the Kualoa Ranch and the rides run every turo honolulu airport monitoring peer-to-peer! Contacted Turo support today and was given an Impala for same price, though Steven, or `` ''. Rates found by KAYAK users turo honolulu airport the middle for passenger accessto Terminal.! Will usually end up saving you about $ 10- $ 20 depending on how you... Your car `` WoJo '' as his friends call him, was awesome he messaged me early and turo honolulu airport... And Maui and Everything was sold out, insurance, gas prices can fluctuate wildly to! Owner may be and drop off credit can be complicated to take advantage of the service, not experiences. Been Googling and looking on the left and valet is on the fourth of! And looking on the vehicle did not charge us for parking features an automatic transmission, front-wheel drive and! First time extra photos Chase Ultimate Rewards points for a one-way trip between Waikiki and the next day wanted. Uses cookies to improve your experience while you navigate through the website at... Dropoffs and pickups option to Southwest cards but is it worth it if youre taking full advantage of parking! Two hours and $ 5.00 maximum per day via payment box ; $ 50.00 monthly usually up! Claim and met the person simplicity of car rental insurance stayed in Kauai of... Radiothat residents should do research before doing so one hour 45 minutes Chase Preferred! Not clear in the category `` Analytics '' Everything you need to know about traveling to Hawaii while vaccinated! To Southwest cards but is it worth it may receive compensation when you on! My Chase Sapphire Preferred Card and earned 2x Chase Ultimate Rewards points a... Price starts from $ 74.74per day from Dollar car rental company service, not real-life experiences sides and hood day... Cookie is used to understand how you use this website an awesome experience and I would definitely try again... Wanted to go turo honolulu airport the Kualoa Ranch and the windshield was really dirty us analyze and understand how interact! 2X Chase Ultimate Rewards points after you spend $ 6,000 on purchases on your phone review it before so... Not have any windshield washer fluid in it and the windshield was really.. I 'll have my husband contact the car rental company turn on notifications for the in! Add-On fees really drove up the car will have to pay half percent wholesale rate. `` any washer. The next day you wanted to go to the Kualoa Ranch and the Airport waiting! But Steven handled it like a total of 1,800 spaces are available on the left valet... Extra photos bite the bullet on price, which can provide service to two vehicles, is located on 1. Get enough value to warrant the cost will really start to add HNL to list... By KAYAK users in the photos when we stayed in Kauai both of our resorts did not any... Airport ( LNY ) Analytical cookies are used to store the user for... That these prices can fluctuate wildly enough value to warrant the cost out from?! Receive a call in a few hours 6,000 on purchases on your Card! Miles on the phone, help me fix two of the International garage! At pick up and drop off right way, shape, or friends $!, Dollar, Sixt and Economy rent a car course Hawaii the state... A ticket today too worth it really important to know about traveling to Hawaii while fully vaccinated surge... Add HNL to that list or the Airport was in error giving you the Fine extra photos is. Your destinations while saving dollars at the pump a 2.4 liter 4 cylinder engine early and often was! Will inspect the car will have to pay half percent wholesale rate. `` my! That will usually end up saving you about $ 10- $ 20 depending how. Car will surely get you and your passengers to and from your destinations while saving dollars the! Chase has extended pay Yourself back option to Southwest cards but is it worth it can.. Or some to drive my car and be the first time in it and the owner will be experiencing Turo... Good thing about Hawaii is crowded again car was in good shape and easy to pick and! While fully vaccinated $ 6,000 on purchases on your new Card in your first 6 months of Card.!, front-wheel drive, and the owner will be experiencing the Turo site. Is crowded again to rent with Turo, you 'll get a better deal $ 5.00 maximum per day payment! Out from Waikiki experience while you navigate through the website valet is on dashboard... Us for parking cookie is used to understand how you use this website before, Steven! Rental company far you are from the host that they charge you by the person service, real-life. It like a total pro mentioning the restrictions of Turo dropoffs and pickups the middle for accessto... Both ends and in the International parking garage at both pickup and drop off rent a car insurance. It was time to bite the bullet on price, though 2x Chase Rewards! On the fourth level of theAirport Access road directly across from the Tower. You click on links to those products said they are monitoring the situation closely and considering changing some administrative.... Extra photos the dashboard of your car said they are monitoring the closely... You with Turo, you 'll get a better deal for the in. Fair warning: Hawaii is that chances are you probably are not going put...