First installation attempt failed due to non dellvery of components to site. The price range displayed is simply the minimum and maximum price that reviewers have reported paying for that size of solar panel system from Sunboost in the previous 12 months. Sunboost supplied middle quality hardware at less then half the total of some other quotes. He apologised and said 'everything is made in China these days, but they're German quality'. in a friendly and extremely helpful manner. It began research and development on solar cells back in 1985, but didn't enter the solar panel market until 2010. The panels are 275 W Seraphim solar panels Poly and the inverter is a 5KW Solis single phase inverter. Sunboost aims to help the Australian people to save money by reducing the cost of skyrocketing electricity bills. But to be fair he did get a decent inverter and he is the tenacious type e.g. Read Next AFL Injury wrap: Tigers recruit near full fitness after injury-riddled 2022 Chris Cavanagh Had a very low quote that was matched by sunboost, Installed in 3 days from quote. "There are very few cases of successful prosecutions because companies that do it tend to be very good at concealing who is really involved. Reviewers report paying: Mr Georgopolous said that was not the only broken promise. More often than not, you are likely to get very competitive price on the quality gear compared to other installers. With this kind of system, you can store excess energy from your solar panels in a battery and later use it when you need it most. July 2022 a second bout of water through gap in tikes that had not been repaired properly. Prices vary for 10kW systems according to your location and, the quality of components and company you select to perform the install. We are Australia's largest solar retailer headquartered in Sydney, NSW. Of course as a diligent consumer we were taking our time, and getting other quotes. Credentials Change). Many thanks! The company was founded in 1984 and has around 30,000 employees. "People need to have a place to go to resolve disputes quite easily and simply. Whirlpool Forums Addict. Save my name, email, and website in this browser for the next time I comment. All companies came and had a look at my property and Sunboost did it over a satellite photo. Sunboost could offer me the same system as the more expensive quotes for $6,700.00 so, I decided to go with them. Has 2 Solis 4 inverters. CHOICE Help, the consumer advisory service for our members, hears from a lot of solar owners with various issues but at least 10% of these involve companies that have liquidated, leaving the member with a faulty system and little recourse. 10mo ago. Sunboost - do not believe the rubbishing by other installers! No votes so far! Welcome to Australias leading renewable energy information site. 6.6kw x Seraphim 275w SRP-6PB panelsFronius Symo 6.0M 3-phase inverter. If youre looking for a solar panel installer, Ausgreen Solar is the best option. All of the customers the ABC spoke to were signed up to payment plans by Certegy Ezi Pay. The salesperson was incessant with their phone calls, and emails wanting the Quote (Contract) signed. However, you can expect to save thousands of dollars on your energy bills every year with this system, and you can even automate your heating and cooling systems! Requested & reviewed six quotes. "It's currently at 610," he says, "and we check every four to six weeks and add 10 to 12 companies every time.". 3-star. Passing on your details and correspondence to the ACCC. It is truly a make-or-break moment and indeed a daunting decision to make. Peacock says Solar Quotes can provide the contact details for a good solar electrician who will come and diagnose the problem for about $200300 dollars. Got it for $4350. We are Australia's largest solar retailer headquartered in Sydney, NSW. We know we can't win them all but we do try . In this 100% FREE Guide, you will have access to expert knowledge as well as resources and tools that We acknowledge Aboriginal and Torres Strait Islander peoples as the First Australians and Traditional Custodians of the lands where we live, learn, and work. Michael Mazengarb is a journalist with RenewEconomy, based in Sydney. CHINT also appears to make very relaxed and laid back electric appliances, as this information from Bloomberg suggests: "I had received previous quotes from other companies which were around $7,000 - $8,000 but went with Elite because they promised to put the house and the shed on the one system," she said. If the solar sales company is still in operation but not responding to calls or resolving a problem, CHOICE Help advises customers to make a complaint to their state-based consumer affairs or fair trading agency, which can negotiate on your behalf and arrange mediation where necessary. Each state has an energy and water ombudsman, but their scope does not include new energy businesses like solar so consumers must take the matter to court. Great service, Did what they said they would do and when they would do it. How to find quality solar panels and installation, Your installer must give you a certificate of cover under the Home Building Compensation Scheme if the total cost of labour and materials is $20,000 or more. Similar to residential solar power, commercial solar power is also available in three different sizes. Sunboost reviews here on SolarQuotes submitted by Australians who have had solar panels installed by the company tend to be mixed in terms of ratings and feedback on quality of service and installation, as you'll see below. When it was finally functioning, it performed so poorly that Jo and her husband couldn't see any reduction on the electricity bill. We like to think of ourselves as a reputable and long standing solar installation business based in a regional town. With social distancing requirements, installation is a contactless process, with new digital signatures and installers working outdoors. 0%. Others did not come close sorry! The company claims to be "largest solar panel retailer in Australia", having installed more than 39,000 installations nationally over the last four years. The Clean Energy Council has more advice on solar PV warranties, complaints and disputes. 80 0 obj <>/Filter/FlateDecode/ID[<512637AABA136E21A32452AB7D71B6A1>]/Index[71 16]/Length 66/Prev 881176/Root 72 0 R/Size 87/Type/XRef/W[1 3 1]>>stream She spent hours trying to chase the solar company but no one returned her calls. 8 months later we asked Mark: "Are you happy with the performance of your system so far?". I have a Story to tell you, but have you got enough time to sit and listen, you may learn something or 2. 0%. The company has installed thousands of residential and commercial solar power systems in Australia and has done compliment worthy work in all the projects. Phoenixing is a problem in Australia it's way too easy for a business to leave its debts and responsibilities behind and restart under a new brand, and a new website. In case the posts above aren't clear enough: DO NOT BUY FROM SUNBOOST.They're from the same spider web as Euro Solar, who are frankly a blight on the solar industry! There may be hundreds of thousands of solar systems across Australia 'orphaned' in this way. Customer service was excellent and got installer back to fix issue and installed a smart meter. They are traded and bought by coal and gas-fired electricity generators to meet their legal obligations under the Renewable Energy Target. Installation completed and having a quick look at production before turning system off till power company updates meter box, it seems to work great. (This period will decline by one year, each year until 2030.). Jo's biggest problem, however, is that Elite Solar and Electrical Services went into liquidation three months after she paid for her PV system, before it had been hooked up to the grid. I don't understand why inverters weren't sized to suit the output of the panels. About Sunboost (Solar Company) Suite 2, Level 1, 65 Doody Street ALEXANDRIA NSW 2015 sunboost.com.au 1300786266 Solar Power Hybrid Solar Solar Hot Water Off Grid Solar Solar Maintenance/Upgrades Commercial Solar installations Read Sunboost Customer Reviews 5.00 Thursday 6th February, 2020 Write a review. In December last year Peter Georgopolous signed up for a $13,800 solar system on the roof of his Greenvale home after a sales representative from Ires Asia Pacific promised he would never pay for electricity again. Stay away it isnt worth the trouble!!! STCs can be claimed upfront for 13 years of solar power production. red arrow = position of this company ( high is good ). You can also contact the ACCC and the ombudsman. Sunboost works with several solar inverter manufacturers to provide homeowners and business owners with the best conversion from DC to AC electricity. Sunboost Residential Solar Commercial Solar Hybrid Solutions. Organised new Net meter with SAPN and have been excellent with any query through email and phone calls. "A lot of them have quality SMA inverters, but the panels are low quality and the installation itself is substandard. Stayed in touch throughout. But many in the business still do. We take a zero tolerance approach to threatening requests. Our current coverage includes 6 states and 2 territories: New South Wales, Queensland, Victoria, Western Australia, South Australia, Tasmania and Australian Capital Territory. When Simon Green and his colleagues fix up the shonky systems and replace the panels, the STC rebate is claimed again for that household, doubling the cost and adding to all of our electricity bills. When most company price points are $1/Watt or more depending on hardware quality then you have to wonder where they are cutting costs to get those crazy low prices. In the meantime they have been paying themselves dividends and salary," says Peacock. Fronus inverter will be $1k more. two clients are Bell Solar Pty Ltd t/a Sunboost and Arise Solar Pty Ltd. By way of background I previously provided a submission dated 23 August 2019 to the ACCC, . The Consumer Law Action Centre (CALC) has already received 50 complaints this year about solar power operators. Our current coverage includes 6 states and 2 territories: New South Wales, Queensland, Victoria, Western Australia, South Australia, Tasmania, Australian Capital Territory and Northern Territory. What I found is that the solar industry is full of snake oil salesmen. endstream endobj 72 0 obj <> endobj 73 0 obj <>/ProcSet[/PDF/Text/ImageC]/XObject<>>>/Rotate 0/Type/Page>> endobj 74 0 obj <>stream The states and territories that Sunboost covers are: Solar installation is a significant responsibility as the work of the solar installer determines the performance of the solar power system in a household. Hybrid solar power systems come with many advantages, including the fact that they can store excess energy and provide a safety net for you and your family. Sunboost is an Australia-based provider of residential and commercial solar electricity. Solar power in Australia is a fast-growing industry. The cost of a roof mount system is roughly the same as a ground mount system. Unfortunately, the installers suggested by solarquotes were unprofessional ans abusive towards both myself personally, and sunboost professionally. Certegy Ezi Pay has 435 solar retailers on their books. In the last 12 months, 15 have gone into administration and the finance company has terminated seven more for failing to meet Certegy's compliance requirements. Please feel to contact us on 1300 786 266 if you still have any further queries. We are Australia's largest solar retailer headquartered in Sydney, NSW. ]|8?Gds.&y[WU%T|Clu3_[:cYWcw6|Yh-E?7W^\6vU?mp7Y-Yx|)Lt\6F~9}x'? ^wZylZ>^{h`[Nn>C6/((y}*Jon \Nkh&sbx8:j)edv s>S`CrYda 9X%o"gq !v26`Oe}u,,.9m'vfcfu}w"$ Australia's biggest solar module retailer, Eurosolar, served with wind up notice from ATO. Niko777 writes. According to Simon Green, operations manager from solar company OTG Energy, there are now many solar retailers offering systems at prices that no quality provider can match. But it is not always easy to get help if consumers have problems with a solar company. The inverter manufacturers that work with Sunboost are: Sungrow ABB AGL Energy Limited Growatt Huawei SolaX Solis Fronius SolarEdge Zeversolar Solar Battery Storage: How long has Sunboost been in business? To this day, the Australian Premium Solar (APS) monitoring system that was installed with the system only works intermittently and she's since found out that the APS panels aren't Australian made, but a Chinese-made panel. A 6.6kW solar power system for a medium home and for a large home, Sunboost offers a 10kW solar power system. Sunboost (Solar Retailer): 4.5 out of 5 stars from 2257 genuine reviews on Australia's largest opinion site ieatwords.com.au. Sunboost also proudly gives back to the community, with generous donations to the Salvation Army bushfire appeal, and $140,000 annual funding of a breast care nurse for the McGrath Foundation, founded by Borders old cricketing mate Glenn McGrath. He came to me seeking advice as I have Solar myself. This is why we offer a service whereby if if a client chooses not to install a premium system and use someone like Arise ,Sun boost we do an inspection of their work, compile a professional report listing the non compliance issues, Our client then uses this list to enforce compliance or simply does not pay. I am in Perth and I have a friend who is looking at getting a Solar power system. Workmanship Warranty 10 Address Level 5, Nexus Norwest 4 Columbia Court Baulkham Hills NSW 2153 Phone 0420 627 387 Website https://www.sunboost.com.au/ Email info@sunboost.com.au ABN 69 617 634 876 Sunboost then sent a brilliant CEC Accredited Electrician/Engineer around to check out the house and talk to us about best places for the panels to be placed, Jonathon was very thorough, helpful and offered great suggestions. We believe in making our customers save $$ on their energy bills and simple, hassle free solar journey we create for them. someone that has just gone through the process with my mother in law and have started the installation process with my own parents I can assure you that at least in the Maitland/Hunter region you won't be . The cost of a tier-1 solar panel for a Sunboost solar PV system varies depending on the system size, location, and location. We've spoken to a number of solar industry representatives who are frustrated by unscrupulous operators who avoid their ongoing service and warranty obligations to customers. 4-star. I paid a $300.00 deposit (this is fully refundable and I know this because I did change my mind once before and got the full refund - no questions asked!). Sort: Most relevant. with. However, you will require a solar battery if you want to use solar energy in your home 24/7 and during blackouts. Back in the day I received some great advice from this forum and was hoping I could get some feedback on a quotation my friend received as it almost sounds too good to be true! . Sunboost only works with one solar battery manufacturer in Australia, and that is SolarWatt. Was it just negotiation or did you quote shop? Seven months on it is still not working. "It's currently at 610," he says, "and we check every four to six weeks and add 10 to 12 companies every time." User #450387 837 posts. shining light 100%. The inverter manufacturers that work with Sunboost are: Solar battery storage is not a mandatory component of a solar power system. Could zebra stripes steer birds clear of offshore wind turbines? We at CHOICE acknowledge the Gadigal people, the traditional custodians of this land on which we work, and pay our respects to the First Nations people of this country. To find out more about the special Sunboost Assistance Plan pricing and how it could benefit you, call Sunboost on 1300 SUNBOOST. If you are a solar installer please read our legal threats policy. Our seasoned and trained solar consultants will review your design and its efficiency, including warranty, evaluate your finance options, tax incentives and more. How did you score the discount? The panels are 275 W Seraphim solar panels Poly and the inverter is a 5KW Solis single phase inverter. SUNBOOST ENERGY PTY LTD: ABN status: Active from 12 Nov 2014 Entity type: Australian Private Company: Goods & Services Tax (GST): Registered from 12 Nov 2014 . The cost of battery systems for a 5kW solar unit can range anywhere from $1,300 to $2,000 per kWh, with an average time to recover investment below ten years. Markus Lambert, general manager of solar and energy at LG, has been compiling a list of ASIC notices of companies with 'solar' in their name that are in liquidation or proposed deregistration since 2011. Here are our top picks for the best solar companies of February 2023: SunPower: Most Energy-efficient. Solar rebates vary according to the size of your system and the sunshine hours your postcode receives. Excellent. To be considered a Tier 1 supplier, the manufacturer must own production facilities and sell their solar panels under its own brand. (Interestingly, the address on the website for Australian Premium Solar, the panels that Jo had installed, is exactly the same as that of Euro Solar Brisbane in Acacia Ridge, Queensland.). , with new digital signatures and installers working outdoors take a zero approach! Decent inverter and he is the tenacious type e.g Australia 's largest solar retailer headquartered in Sydney NSW... 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